Was charged tax on a purchase, but didn't receive the tax back when I returned the item. Is this legal?

crazy.

sue them

Quote from PiratesSayARRR : I would send them a certified demand letter. File suit in small claims.

Quote from nizzy1115 : Ok fine, how about judge judy?

Quote from boltman2007 : It is illegal to retain sales tax after a return since no sale took place. So sue them.

Quote from Cycle10s : The reason for the return is irrelevant. Sure, it's only $2.47. What irks me is that stealing sales tax is part of Logitech's company policy. It's underhanded and illegal, but they get away with it.

Curious...does this apply here? (The part about $20 Clause...I don't get this stuff.)

http://en.wikipedia.org/wiki/Seve...nstitution

for my state:
http://apps.leg.wa.gov/wac/defaul...458-20-108

Found the thread so I went to Walmart to return something I had my receipt and had the item less than a week (didn't need it after all). I purchased this in a different town (I was passing by so bought it there was convient) I return it on the one I live closer and I notice that I didn't get my full refund on the taxs. So I ask the guy that did the refund how come I am not getting the whole taxs refund and he said oh because its a different city and I understand different cities charge different taxs however I had my receipt. So any feed about this? I am going to call Walmart first and see what they can do, if they wont do anything I will do a charge back. Its not about the money, but the way they handle it that money is there it didn't disappear.

Quote from PiratesSayARRR : The BBB....hahaha. The BBB is a pay to play site, it's one of the last places I would go. I would send them a certified demand letter. File suit in small claims. I don't see anywhere in their policies accessible to the consumer that they don't refund sales tax. (It wouldn't matter if they did state that either as it is still unjust enrichment).

Small claims court for $2.47?

Quote from KatieW1315 : Small claims court for $2.47?

You have a better idea, other than of course, continuing to revive an old thread?

Quote from PiratesSayARRR : You have a better idea, other than of course, continuing to revive an old thread?

Lets never let this thread die

Quote from gpister : Found the thread so I went to Walmart to return something I had my receipt and had the item less than a week (didn't need it after all). I purchased this in a different town (I was passing by so bought it there was convient) I return it on the one I live closer and I notice that I didn't get my full refund on the taxs. So I ask the guy that did the refund how come I am not getting the whole taxs refund and he said oh because its a different city and I understand different cities charge different taxs however I had my receipt. So any feed about this? I am going to call Walmart first and see what they can do, if they wont do anything I will do a charge back. Its not about the money, but the way they handle it that money is there it didn't disappear.

The amount of your refund should be exactly what you paid, tax and all. This is not only WM corporate policy, but it's also the law. Unfortunately most of the WM employees have no idea how to adjust the total. FWIW, my wife used to work as a manager at Walmart.

Quote from gpister : Found the thread so I went to Walmart to return something I had my receipt and had the item less than a week (didn't need it after all). I purchased this in a different town (I was passing by so bought it there was convient) I return it on the one I live closer and I notice that I didn't get my full refund on the taxs. So I ask the guy that did the refund how come I am not getting the whole taxs refund and he said oh because its a different city and I understand different cities charge different taxs however I had my receipt. So any feed about this? I am going to call Walmart first and see what they can do, if they wont do anything I will do a charge back. Its not about the money, but the way they handle it that money is there it didn't disappear.

Don't get mad at Walmart. That is not consistent with their policy. You just got stuck with a stupid employee that didn't know how to use the register and adjust the tax rate. This has happened to me a handful of times at various stores. The employee always tries to give some phoney baloney excuse for why it's right or that they can't change the tax rate. I immediately respond with "that's illegal" and ask to speak with the manager. The manager always knows how to fix it.

Always hold them accountable to the law which states they need to return the full amount plus tax. Just remember that even if they can't figure out how to make the computer do it, they have the option of pulling the difference out of the register in cash and handing it to you. They definitely have some process for recording discrepancies with the register receipt and explaining why the register is short a few dollars. Either way I wouldn't walk out of the store or let them assist another customer unless they were actively working on my issue. You would be shocked at how creative store employees can become when they have a line of customers forming and getting annoyed at the time delay. They especially don't like it when you start calmly and apologetically explaining the delay to the people in line behind you because then they look incompetent. All of a sudden the employees can magically think outside the box and solve your problem.