I bought a grade 5 HTC EVO 4G from them. It's in pretty good shape.
No cracks or scratches on the screen, but one of the corners of the phone has a scuff on it that shows the red underneath. Some other scratches around the sides of the phone, but pretty minor. No scratches on the back.
Everything works. I had to buy SD card and chargers, but those are standard parts. Battery life seems lousy, though. Might need to be replaced too.
(I bought a Grade 6 Nintendo 3DS from them, and it was in excellent, like new, shape and came with the box, charger, manual, etc...)
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