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Heads up! AT&T will start unlocking iPhone this Sunday, April 8

trojanvirus 356 April 6, 2012 at 12:06 PM in Tech & Electronics (6) More AT&T Business Deals
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Probably not a deal but 9to5Mac just reported that AT&T will start unlocking iPhone in good standing. Here is the statement on 9to5Mac [9to5mac.com]

“Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer’s account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.”

Apparently it's due to the many complaints that Tim Cook's office received from AT&T customers. I would like to think that the SD community has a lot to do with that.

3,526 Comments

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Joined Aug 2009
L5: Journeyman
863 Reputation
#2731
Quote from tungshi View Post :
It's mean your phone is unlocked.. this all what i know..nod
I just did a restore. Still locked.
Reply Helpful Comment? 0 0
Joined Nov 2011
L1: Learner
10 Reputation
#2732
i have an iphone 4 , which I got from ebay 1 year ago. I don't have att account.

can I buy a prepaid att sim and use a bit then call att to request unlock? is prepaid eligible?

thanks for help
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Joined Nov 2008
RxGrassHopper
471 Reputation
#2733
Update! I just got a response from my e-mail method. Damn rejected! Submitted on the 17th too.

"AT&T will unlock an iPhone under the following circumstances: the person
requesting the unlock is a current AT&T customer or a former AT&T
customer who can provide the phone number or account number for the
account; the iPhone was designed for use on AT&T?s network; all contract
obligations, including any term commitment, associated with the device
to be unlocked have been fully satisfied; the iPhone has not been
reported lost or stolen. Also, current customer accounts must be in good
standing with no past-due amount or unpaid balance and has been active
for at least sixty (60) days. Former customer account may be eligible
for unlocking so long as they owe AT&T no Early Termination Fee or other
unpaid balance. AT&T will unlock an iPhone for an active and deployed
member of the military who is a current AT&T customer in good standing
and is able to provide AT&T with deployment verification; and a person
who purchased the iPhone from an authorized location at the 'no
commitment' price and can provide proof of purchase."
Reply Helpful Comment? 0 0
Joined Oct 2005
L2: Beginner
16 Reputation
#2734
Quote from handogg View Post :
If anyone here is an AT&T customer in good standing and is willing to make the phone call for me, I'd be willing to pay 25. Please message me. I fear this is the only way I can get my iphone unlocked!
Nobody wants to make an easy $25?
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Joined Nov 2008
RxGrassHopper
471 Reputation
#2735
Quote from handogg View Post :
Nobody wants to make an easy $25?
Regardless if they are in good standing, it also depends on the background of your phone. If you can find a person with a business account, it would really help since those techs are really liberal with unlocks.
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Joined Apr 2012
Permanently Banned
10 Reputation
#2736
Thanks for the heads up OP.
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Joined Feb 2006
L2: Beginner
28 Reputation
#2737
Please please help, this is getting really ridiculous....so I sent an unlock request APril 16th got an email back that phone is eligible for unlock on the 18th. I never got any emails back that the unlock was done.

I called April 30th to AT&T and they said that the case was resolved just the email did not come through and he said just restore your phone through itunes and you are done. I did that but never saw a message saying phone is unlocked like some s'ders have posted here.

So I called AT&T back yesterday only to stay on the phone for 2 hours and this lady there says from their end it is unlocked and she does not know why no message shows up she made me re-restore the phone . Did it again no message. She finally transfers me to apple support for them to tell me that it still shows locked to AT&T on their end. A supervisor comes on the phone from Apple and says he chatted with AT&T and they say its unlocked from their end. He wanted me to insert a another carriers sim to check it, but I have no non at&t freinds or relatives Frown He finally said he will have his engineers take a look and resolve it in 6 hrs, no news after that.

I called back today to Apple and they say still shows locked to AT&T Frown called AT&T they say it is unlocked from their end. Insert a foreign sim and re-restore and if you have a problem call Apple Frown

Am I going anything wrong with the restore process?? Or is At&T just making me run around the bush? I need to send this phone to my sister in India, I already promised her Frown Please help....
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Joined Oct 2008
L6: Expert
457 Reputation
#2738
Quote from needshopper View Post :
I called back today to Apple and they say still shows locked to AT&T Frown called AT&T they say it is unlocked from their end. Insert a foreign sim and re-restore and if you have a problem call Apple Frown

Am I going anything wrong with the restore process?? Or is At&T just making me run around the bush? I need to send this phone to my sister in India, I already promised her Frown Please help....
I'm pretty sure you need a non AT&T SIM to trigger the unlocking process.
Reply Helpful Comment? 0 0
Joined Feb 2012
L1: Learner
10 Reputation
#2739
Quote from needshopper View Post :
Please please help, this is getting really ridiculous....so I sent an unlock request APril 16th got an email back that phone is eligible for unlock on the 18th. I never got any emails back that the unlock was done.

I called April 30th to AT&T and they said that the case was resolved just the email did not come through and he said just restore your phone through itunes and you are done. I did that but never saw a message saying phone is unlocked like some s'ders have posted here.

So I called AT&T back yesterday only to stay on the phone for 2 hours and this lady there says from their end it is unlocked and she does not know why no message shows up she made me re-restore the phone . Did it again no message. She finally transfers me to apple support for them to tell me that it still shows locked to AT&T on their end. A supervisor comes on the phone from Apple and says he chatted with AT&T and they say its unlocked from their end. He wanted me to insert a another carriers sim to check it, but I have no non at&t freinds or relatives Frown He finally said he will have his engineers take a look and resolve it in 6 hrs, no news after that.

I called back today to Apple and they say still shows locked to AT&T Frown called AT&T they say it is unlocked from their end. Insert a foreign sim and re-restore and if you have a problem call Apple Frown

Am I going anything wrong with the restore process?? Or is At&T just making me run around the bush? I need to send this phone to my sister in India, I already promised her Frown Please help....
My iphone never showed unlocked when I did the restore either. However I stuck a tmobile sim (got on the .99 deal) and after a moment it showed tmobile as the carrier. I'm not sure why some people are getting the unlocked message and others (like myself) are not.
Reply Helpful Comment? 0 0
Joined Mar 2009
L3: Novice
23 Reputation
#2740
Quote from GnatGoSplat View Post :
I'm pretty sure you need a non AT&T SIM to trigger the unlocking process.
Not true... I unlocked my 4S with my active AT&T micro sim
Reply Helpful Comment? 0 0
Joined Oct 2008
L6: Expert
457 Reputation
#2741
Quote from Barmoa View Post :
Not true... I unlocked my 4S with my active AT&T micro sim
It may work for some, but mine wouldn't trigger the unlock process until I put in the T-Mobile SIM. I wouldn't assume anything is broken on AT&T or Apple's end until after trying the non AT&T SIM.
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Joined Dec 2010
L4: Apprentice
144 Reputation
#2742
Quote from GnatGoSplat View Post :
It may work for some, but mine wouldn't trigger the unlock process until I put in the T-Mobile SIM. I wouldn't assume anything is broken on AT&T or Apple's end until after trying the non AT&T SIM.
Did you restore with the t-mobile sim or just sync?
Reply Helpful Comment? 0 0
Joined May 2011
"1stBuy"
6,285 Reputation
#2743
Quote from needshopper View Post :
Please please help, this is getting really ridiculous....so I sent an unlock request APril 16th got an email back that phone is eligible for unlock on the 18th. I never got any emails back that the unlock was done.

I called April 30th to AT&T and they said that the case was resolved just the email did not come through and he said just restore your phone through itunes and you are done. I did that but never saw a message saying phone is unlocked like some s'ders have posted here.

So I called AT&T back yesterday only to stay on the phone for 2 hours and this lady there says from their end it is unlocked and she does not know why no message shows up she made me re-restore the phone . Did it again no message. She finally transfers me to apple support for them to tell me that it still shows locked to AT&T on their end. A supervisor comes on the phone from Apple and says he chatted with AT&T and they say its unlocked from their end. He wanted me to insert a another carriers sim to check it, but I have no non at&t freinds or relatives Frown He finally said he will have his engineers take a look and resolve it in 6 hrs, no news after that.

I called back today to Apple and they say still shows locked to AT&T Frown called AT&T they say it is unlocked from their end. Insert a foreign sim and re-restore and if you have a problem call Apple Frown

Am I going anything wrong with the restore process?? Or is At&T just making me run around the bush? I need to send this phone to my sister in India, I already promised her Frown Please help....
Go to a store, pick up a $10 pre-paid sim, cut it, and try it (or easier, get a T-Mobile microsim). Calling back and forth between new reps each time wont solve anything and you won't ever know until you send it to India and find out the hard way.
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Joined Oct 2008
L6: Expert
457 Reputation
#2744
Quote from ehphone View Post :
Did you restore with the t-mobile sim or just sync?
Just sync on an iPhone 3G. Had to do a deactivate, then reactivate on an iPhone 4 because just syncing didn't do it.
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Joined Dec 2010
L4: Apprentice
144 Reputation
#2745
Quote from GnatGoSplat View Post :
Just sync on an iPhone 3G. Had to do a deactivate, then reactivate on an iPhone 4 because just syncing didn't do it.
deactivate and reactivate via SAM? Thank you.
Reply Helpful Comment? 0 0
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