Search in
MOTHER'S DAY Video Games TV Computers Finance Home Apparel Tech Cameras Autos Health & Beauty Children Entertainment Travel Pets
May The Fourth Be With You See Deals
Popular Deal
AT&T Business Discounts, Deals and Coupon Codes

Heads up! AT&T will start unlocking iPhone this Sunday, April 8

trojanvirus 1,948 378 April 6, 2012 at 12:06 PM in Tech & Electronics (6) More AT&T Business Deals
Deal
Score
+185
713,623 Views
Get Deal

Deal Details

Last Edited by widgit April 6, 2012 at 01:19 PM
Probably not a deal but 9to5Mac just reported that AT&T will start unlocking iPhone in good standing. Here is the statement on 9to5Mac [9to5mac.com]

“Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer’s account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.”

Apparently it's due to the many complaints that Tim Cook's office received from AT&T customers. I would like to think that the SD community has a lot to do with that.

Community Wiki

Last Edited by dar_p October 13, 2012 at 08:00 AM
new process you have to go to this website for unlock

https://www.att.com/deviceunlock/client/en_US/



According to AT&T, 4/28 was the last day that they will unlock iphones for people without AT&T service. A memo was sent to all reps. If you have a case that was opened before 4/28, you are still good to go and should get your unlock.

For those eligible to unlock the process is immediate- no more case numbers. ATT can input the IMEI and unlock in a few mins- just did this today


those who have att case submitted try this with sam:-
This is how i unlocked video

Check unlock:
iphoneox.coml
http://www.dev.mk/



Chat Link [liveperson.net]

ATT FORUM DISCUSSION [att.com]

[Guide] Unlock Your iPhone Without Losing Your Untethered Jailbreak [unlockboot.com]

If eligible, it is possible to have the iPhone 3G and 3GS unlocked immediately. AT&T will generate a ticket and respond anywhere from 1-7 days for those with an iPhone 4.

Quote from jazbati :
Just called (611 from my AT&T phone). Rep confirmed that my phone was out of contract and there were no outstanding dues. Also asked for my IMEI number. Transferred me to tech support. Tech support sent me an e mail with a pdf attachment which contains the following instructions
The Csr rep tried to tell me if you are an excessive data user, you are not eligible, this is not true for unlimited dat plan customers. (of which I am an excessive data user with unlimited)

To complete the unlock, simply:
1. Open iTunes on your Mac or PC and verify that you have internet connectivity.
2. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
3. Backup and restore your iPhone using iTunes .
For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
4. After restoring, your iPhone will be unlocked.

So apparently you only have to restore your phone and itunes realizes that Apple has removed lock from your phone. There are no codes etc to enter like with other phones.
This is my personal 3G phone which I got from AT&T and was under contract for 2 years.
Rep told me you can unlock only 5 phones in 12 months. I had unlocked 2 AT&T go phones from a earlier slickdeal.

Happy unlocking to all.

update from puneet_pal
I just got my iPhone 4 unlocked through AT&T tech support, It was a wait of over 20 mins but worth it after I got the unlock confirmation email from AT&T. After this I followed the steps mentioned in that email (same as above steps) and bingo I got a message that your iPhone is now unlocked. But by doing this all my apps are lost and I cannot seem to recover those from my backup. But it doesnt matter to me but may be few of you may not like this.

update:
Follow my steps and you will get your phone unlocked:
Email icare3@amcustomercare.att-mail.com and let them know you have purchased the phone at full retail price.
State that your contract has ended.
You will get an email saying they need proof and proof must be faxed.
Email back and state that you no longer have proof.
You will get another email stating that you can go back and get the proof
Email back and state that you have tried and the store no longer gives out receipt thats over one year old
You will get a case number
Email back and state you are going out of country in 3 days.
You will get an email stating that your phone has been unlocked.

I have an Iphone 4 with active contract. just FYI.

Good luck.

How to check IMEI
1. *#06#
2. Setting > General > About > IMEI
3. On the Sim Tray.
4. google tinyumbrella
5. through itunes's setting


Questions:
1). What is the from address of unlock instructions email ?
Answer: G10210@ATT.com for me (bluekiwi)
2). If I have unlocked and jailbreak phone, still the steps are same OR do we have to take any additional precautions ?
Answer: http://unlockboot.com/2012/04/unlock-your-iphone-without-losing-your.html (harrychang)

Let us Track Response Time (enter your case details here):
Case Open Dt Status
4/13/2012 emailed icare3@amcustomercare.att-mail.com with IMEI only. Recieved unlock 24 hrs later.
4/12/2012 chat received CASE # now waiting
4/11/2012 called & email 4/13/2012 @11.30am and now got email @ 6pm its unlocked. Yahoooooo
4/12/2012 Chat Still waiting Update: 4/14/2012 iPhone unlocked; No email
4/12/2012 Still waiting
4/10/2012 Chat Still waiting
4/08/2012 Call Still waiting (GoPhone Cust) Update: 04/13/2012 iPhone unlocked; No email/phone confirmation
4/08/2012 Call Still waiting (Monotorious) (customer care) ***Update*** 04/08/2012 Unlocked NO E-MAIL used http://unlockboot.com/2012/04/unlock-your-iphone-without-losing-your.html
4/11/2012 Unlocked on 4/13/2012 (for malina311 )
4/11/2012 Unlocked on 4/13/2012 (for flyneo )
4/8/12 (morning) Still waiting (gophone customer) Update: one phone unlocked after opening second case 4/14, email received; one unlocked without email around same time; last unlock issues 4/19
4/12/2012 Called got it approved 5/3/2012
4/11/2012 email still waiting
4/9/2012 Call Still waiting. Got Case Number.
4/11/2012 Chat Unlocked on 4/13/2012 (for Zikaru)
4/14/2012 Chat Unlokced 4/17/2012 (no email)
05/28/2012 Live Chat support, case closed and phone unlocked on 06/01/2012. Notified by email.

....--- The status check tool may give you incorrect information. My iphone 4s was unlocked last week but the tool still shows it is locked to at&t. I called Apple and confirmed it is indeed unlocked.
In the morning when I checked the status of my phone it said Factory Locked= YES, but now it does not even shows Factory Locked heading anymore and it says Authorized unlock possible. What does this mean? I am still waiting for the e-mail from ATT.




This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.

Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.

3,526 Comments

192 193 194 195 196

Sign up for a Slickdeals account to remove this ad.

#2896
Quote from microkelvin View Post :
Same thing here. I only have 1 case number. Got unlocked email 3 days ago. Backup/Restore didn't give me unlocked message. Contact ATT and they sent another email confirmed that it's unlocked, just need to backup/restore. Then 1 day after, got the same email you got. "no valid account associated with request".
Quote from Yell0w View Post :
it could go either way. use this [imei.info] website to check.

look at the SIM locked: line, you want it to say no.
Can we rely on this website? I got rejection letter (2 days after getting an approval letter). The website shows it is unlocked. Confused
Reply Helpful Comment? 0 0
#2897
Quote from sevimli View Post :
Can we rely on this website? I got rejection letter (2 days after getting an approval letter). The website shows it is unlocked. Confused
most of the info i checked was accurate, my sim lock says "no", have you tried checking your phone with another sim and activating? (i can send you a pic of my email/instructions if it helps solve it, but basically, backup/restore, and then try to activate with another sim (IE a t-mobile micro sim)
Reply Helpful Comment? 0 0
Joined Apr 2005
happily lost my fatwallet
1,207 Posts
329 Reputation
#2898
Put in the request on 5/2, no phone call, no email from at&t, but after two days, great success! This 4s hasn't even been opened yet. laugh out loud

iPhone info: 0130600000000000
model: iPhone 4S 16GB White
serial: CXXXXXXXXXXX
mac: C0:00:00:00:00:00
warranty coverage: Limited Warranty
purchase country: United States
activated: no
SIM locked: no
Reply Helpful Comment? 0 0
#2899
Quote from microkelvin View Post :
anyone got problem with H20 activation/porting using callingmart pin? I bought H20 universal sim kit at bestbuy and $60 monthly refill pin from callingmart. Upon transferring fill out, they said Invalid Airtime Pin. I wonder if I need to buy a "fresh new pin" from bestbuy to get it to work just because callingmart is the "refill pin" instead?
I used them for a couple of months... once I started getting around 5000 texts a month they'd basically cancel my plan and I couldn't receive or send texts, only calls.

I use/average around 10k texts every month, so it didn't work out for me, so I'm back on AT&T, which is good if you have multiple lines...
Reply Helpful Comment? 0 0
#2900
Quote from microkelvin View Post :
anyone got problem with H20 activation/porting using callingmart pin? I bought H20 universal sim kit at bestbuy and $60 monthly refill pin from callingmart. Upon transferring fill out, they said Invalid Airtime Pin. I wonder if I need to buy a "fresh new pin" from bestbuy to get it to work just because callingmart is the "refill pin" instead?
It worked fine for me, and I used Callingmart. You have to use the Transfer Number page, not the Activate page.
Reply Helpful Comment? 0 0
#2901
Quote from littyboy View Post :
LOL yeah I didn't believe it either.
1. happened to unlock 9 4S, not any other models
2. got the same rep a few fridays ago
3. rep remembers the user even though the rep talked to hundreds to thousands of people

Story just gets more and more unbelievable.
right, just like when i posted the SAM unlock method, mind you it was before iclarified and musclenerd confirmed it

just because you had shitty luck dealing with ATT doesn't mean others can't

besides, it was easy before, we literally pounded their 800 number until we get someone that will unlock it for us, we just didn't take no or case number for an answer and kept calling until we got someone to unlock it

last night i just got lucky, she remembers us because we were all talking to her at the same time and had her hold the line for us while we get IMEI from slurring drunks, thats how she remembers us

i letting people know, if you get the right rep and can convince them to do an unlock, they can do it for you, instantly
Reply Helpful Comment? 0 0
#2902
Somehow I got a rep who said this:

Robert Millard: Thank you for completing the pre-chat survey. I will be more than happy to assist you today?
xxxxxxx: hi, yea just need my iphone 4s unlocked
Robert Millard: I see you have had service with AT&T for a long while and we value your business.
Robert Millard: I can help with the unlock options today.
Robert Millard: Can you please tap settings then general and then about,there will be a 15 digit IMEI I will need.
xxxxxxx: xxxxxxxx
Robert Millard: Thank you. Please allow me 2 - 3 minutes to review your request.
Robert Millard: Where did you get he iphone?
xxxxxxx: craigslist
Robert Millard: I will need to submit a case here to get your unlock code and instructions,can I please get your email address?
xxxxxxx: i thought all you needed to do was put my IMEI number and unlock my phone
Robert Millard: The case is completed,the case number is xxxxxxx,the latest you will receive an email with the unlock code and instructions will be May 14 .
Robert Millard: We do not have the codes directly in our systems.
info: Your chat transcript will be sent to xxxxx at the end of your chat.
Robert Millard: You will get an email by the 14th at the latest.

I thought no more case numbers, but I got one. GOOD or BAD?
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

#2903
Quote from indymale View Post :
Somehow I got a rep who said this:

Robert Millard: Thank you for completing the pre-chat survey. I will be more than happy to assist you today?
xxxxxxx: hi, yea just need my iphone 4s unlocked
Robert Millard: I see you have had service with AT&T for a long while and we value your business.
Robert Millard: I can help with the unlock options today.
Robert Millard: Can you please tap settings then general and then about,there will be a 15 digit IMEI I will need.
xxxxxxx: xxxxxxxx
Robert Millard: Thank you. Please allow me 2 - 3 minutes to review your request.
Robert Millard: Where did you get he iphone?
xxxxxxx: craigslist
Robert Millard: I will need to submit a case here to get your unlock code and instructions,can I please get your email address?
xxxxxxx: i thought all you needed to do was put my IMEI number and unlock my phone
Robert Millard: The case is completed,the case number is xxxxxxx,the latest you will receive an email with the unlock code and instructions will be May 14 .
Robert Millard: We do not have the codes directly in our systems.
info: Your chat transcript will be sent to xxxxx at the end of your chat.
Robert Millard: You will get an email by the 14th at the latest.

I thought no more case numbers, but I got one. GOOD or BAD?
Not good. ATT promised a lot of us that it will unlock the phones for non-customers but it ate its words.

Until you get the phone really unlocked, keep your fingers crossed.

ATT is BS.
Reply Helpful Comment? 0 0
#2904
Quote from zhengtli View Post :
Not good. ATT promised a lot of us that it will unlock the phones for non-customers but it ate its words.

Until you get the phone really unlocked, keep your fingers crossed.

ATT is BS.
But I'm a ATT customer, so doesnt make a difference?
Reply Helpful Comment? 0 0
#2905
Quote from indymale View Post :
But I'm a ATT customer, so doesnt make a difference?
They could say that your iphone still has a contract with the original owner.
Reply Helpful Comment? 0 0
#2906
Quote from indymale View Post :
But I'm a ATT customer, so doesnt make a difference?
don't worry that is the same rep that i got yesterday, you should be getting an unlock email in a couple of hours if you're an AT&T customer. No worry there.
Reply Helpful Comment? 0 0
#2907
Quote from kpham83 View Post :
don't worry that is the same rep that i got yesterday, you should be getting an unlock email in a couple of hours if you're an AT&T customer. No worry there.
Thank you so much!! Hopefully I get an email in a few hours. Oh, I love the SD community!!
Reply Helpful Comment? 0 0
#2908
Quote from zhengtli View Post :
Not good. ATT promised a lot of us that it will unlock the phones for non-customers but it ate its words.

Until you get the phone really unlocked, keep your fingers crossed.

ATT is BS.
Quote from indymale View Post :
But I'm a ATT customer, so doesnt make a difference?
Whomever I chat with using my friend's ATT account info, the question they ask after giving IMEI is "Where did you get this device?" Frown Frown...
Reply Helpful Comment? 0 0
#2909
YAY !!!!!

Finally, I managed to get my iphone 4S unlocked instantly thru chat... This would have been my 6th or 7th try... Each and every REP is so different... FCUK ATT...
Reply Helpful Comment? 0 0
#2910
Quote from slickdealerutah View Post :
YAY !!!!!

Finally, I managed to get my iphone 4S unlocked instantly thru chat... This would have been my 6th or 7th try... Each and every REP is so different... FCUK ATT...
Can you cut and paste ur chat? Where did u say you bought the iphone from? Who was the rep?
Reply Helpful Comment? 0 0
Page 194 of 236
192 193 194 195 196
Join the Conversation
Add a Comment
 
Copyright 1999 - 2016. Slickdeals, LLC. All Rights Reserved. Copyright / Infringement Policy  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)