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Heads up! AT&T will start unlocking iPhone this Sunday, April 8

trojanvirus 1,992 382 April 6, 2012 at 12:06 PM in Tech & Electronics (6) More AT&T Business Deals
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Last Edited by widgit April 6, 2012 at 01:19 PM
Probably not a deal but 9to5Mac just reported that AT&T will start unlocking iPhone in good standing. Here is the statement on 9to5Mac [9to5mac.com]

“Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer’s account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.”

Apparently it's due to the many complaints that Tim Cook's office received from AT&T customers. I would like to think that the SD community has a lot to do with that.
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Last Edited by dar_p October 13, 2012 at 08:00 AM
new process you have to go to this website for unlock

https://www.att.com/deviceunlock/client/en_US/



According to AT&T, 4/28 was the last day that they will unlock iphones for people without AT&T service. A memo was sent to all reps. If you have a case that was opened before 4/28, you are still good to go and should get your unlock.

For those eligible to unlock the process is immediate- no more case numbers. ATT can input the IMEI and unlock in a few mins- just did this today


those who have att case submitted try this with sam:-
This is how i unlocked video

Check unlock:
iphoneox.coml
http://www.dev.mk/



Chat Link [liveperson.net]

ATT FORUM DISCUSSION [att.com]

[Guide] Unlock Your iPhone Without Losing Your Untethered Jailbreak [unlockboot.com]

If eligible, it is possible to have the iPhone 3G and 3GS unlocked immediately. AT&T will generate a ticket and respond anywhere from 1-7 days for those with an iPhone 4.

Quote from jazbati :
Just called (611 from my AT&T phone). Rep confirmed that my phone was out of contract and there were no outstanding dues. Also asked for my IMEI number. Transferred me to tech support. Tech support sent me an e mail with a pdf attachment which contains the following instructions
The Csr rep tried to tell me if you are an excessive data user, you are not eligible, this is not true for unlimited dat plan customers. (of which I am an excessive data user with unlimited)

To complete the unlock, simply:
1. Open iTunes on your Mac or PC and verify that you have internet connectivity.
2. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
3. Backup and restore your iPhone using iTunes .
For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
4. After restoring, your iPhone will be unlocked.

So apparently you only have to restore your phone and itunes realizes that Apple has removed lock from your phone. There are no codes etc to enter like with other phones.
This is my personal 3G phone which I got from AT&T and was under contract for 2 years.
Rep told me you can unlock only 5 phones in 12 months. I had unlocked 2 AT&T go phones from a earlier slickdeal.

Happy unlocking to all.

update from puneet_pal
I just got my iPhone 4 unlocked through AT&T tech support, It was a wait of over 20 mins but worth it after I got the unlock confirmation email from AT&T. After this I followed the steps mentioned in that email (same as above steps) and bingo I got a message that your iPhone is now unlocked. But by doing this all my apps are lost and I cannot seem to recover those from my backup. But it doesnt matter to me but may be few of you may not like this.

update:
Follow my steps and you will get your phone unlocked:
Email icare3@amcustomercare.att-mail.com and let them know you have purchased the phone at full retail price.
State that your contract has ended.
You will get an email saying they need proof and proof must be faxed.
Email back and state that you no longer have proof.
You will get another email stating that you can go back and get the proof
Email back and state that you have tried and the store no longer gives out receipt thats over one year old
You will get a case number
Email back and state you are going out of country in 3 days.
You will get an email stating that your phone has been unlocked.

I have an Iphone 4 with active contract. just FYI.

Good luck.

How to check IMEI
1. *#06#
2. Setting > General > About > IMEI
3. On the Sim Tray.
4. google tinyumbrella
5. through itunes's setting


Questions:
1). What is the from address of unlock instructions email ?
Answer: G10210@ATT.com for me (bluekiwi)
2). If I have unlocked and jailbreak phone, still the steps are same OR do we have to take any additional precautions ?
Answer: http://unlockboot.com/2012/04/unlock-your-iphone-without-losing-your.html (harrychang)

Let us Track Response Time (enter your case details here):
Case Open Dt Status
4/13/2012 emailed icare3@amcustomercare.att-mail.com with IMEI only. Recieved unlock 24 hrs later.
4/12/2012 chat received CASE # now waiting
4/11/2012 called & email 4/13/2012 @11.30am and now got email @ 6pm its unlocked. Yahoooooo
4/12/2012 Chat Still waiting Update: 4/14/2012 iPhone unlocked; No email
4/12/2012 Still waiting
4/10/2012 Chat Still waiting
4/08/2012 Call Still waiting (GoPhone Cust) Update: 04/13/2012 iPhone unlocked; No email/phone confirmation
4/08/2012 Call Still waiting (Monotorious) (customer care) ***Update*** 04/08/2012 Unlocked NO E-MAIL used http://unlockboot.com/2012/04/unlock-your-iphone-without-losing-your.html
4/11/2012 Unlocked on 4/13/2012 (for malina311 )
4/11/2012 Unlocked on 4/13/2012 (for flyneo )
4/8/12 (morning) Still waiting (gophone customer) Update: one phone unlocked after opening second case 4/14, email received; one unlocked without email around same time; last unlock issues 4/19
4/12/2012 Called got it approved 5/3/2012
4/11/2012 email still waiting
4/9/2012 Call Still waiting. Got Case Number.
4/11/2012 Chat Unlocked on 4/13/2012 (for Zikaru)
4/14/2012 Chat Unlokced 4/17/2012 (no email)
05/28/2012 Live Chat support, case closed and phone unlocked on 06/01/2012. Notified by email.

....--- The status check tool may give you incorrect information. My iphone 4s was unlocked last week but the tool still shows it is locked to at&t. I called Apple and confirmed it is indeed unlocked.
In the morning when I checked the status of my phone it said Factory Locked= YES, but now it does not even shows Factory Locked heading anymore and it says Authorized unlock possible. What does this mean? I am still waiting for the e-mail from ATT.




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3,526 Comments

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#16
Quote from javahooked View Post :
If it's true, this is awesome news. Over the years AT&T had always unlocked my phones both during and after contract. The biggest reason being travel overseas. But iPhone was never part of that offering. My family has 4 iPhones that have fulfilled their contract. Would be sweet if they unlock all of them. We shall see.

hm so if I buy a smartphone thats locked to att on ebay and can get unlocked as unlocked are more costlier than att version phones?, thanks in advance
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#17
Fantastic news. Too bad I am still under contract.
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Joined Dec 2005
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#18
I just got iphone 3gs from my friend who upgraded his to 4s.
I am using 3gs as I touch now.
My question is can my friend put his sim card back into this 3gs and call to unlock .
Once unlocked can he put his sim card back to his new phone and I get an unlocked phone
Thanks
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#19
YES! I've been waiting for this.

It's not easy to be a royal Tmobile customer nowadays.
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Last edited by dealwebb April 6, 2012 at 01:21 PM
#20
I have a 3Gs that I got in June 2010? Does this apply to my phone? I'm out of contract with ATT. Also, what does this mean that I can unlock it? Is there anything additional that I can do with this phone??
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#21
wait can i bust out an iphone 2g in my drawer i bought off a friend 3 years ago and get them to unlock it?

that'd be incredible!
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#22
What if i have an AT&T iPhone 4 but i am not an AT&T customer? (phone is not connected to anyone)
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#23
Yes!!! Great news
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Joined Jan 2004
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#24
Do I have to take my Jailbreak off before I go into the store to get it unlocked?
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#25
My wife has a 4s and is out of contact...Does this mean she can get it unlocked? Is there a specific number we need to call?
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#26
Quote from raskal311 View Post :
My wife has a 4s and is out of contact...Does this mean she can get it unlocked? Is there a specific number we need to call?
Didn't the 4s just come out last fall? How can it be out of contract?
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#27
Quote from haroonie View Post :
wait can i bust out an iphone 2g in my drawer i bought off a friend 3 years ago and get them to unlock it?

that'd be incredible!
i think those can be unlocked via software and the unlock might worth more to unlock a 4 instead
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#28
Wonder how CL and eBay bought phones will work.
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#29
I hope this is just a joke.
Those dumb AT&T Apple fanboys should get what they deserved.
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#30
AT&T will only unlock it for their customers? I got an AT&T iPhone 4s from Cowboom and I'm using it on Straight Talk. I wonder if AT&T will unlock it if I call?
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