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Heads up! AT&T will start unlocking iPhone this Sunday, April 8

trojanvirus 1,976 382 April 6, 2012 at 12:06 PM in Tech & Electronics (6) More AT&T Business Deals
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Last Edited by widgit April 6, 2012 at 01:19 PM
Probably not a deal but 9to5Mac just reported that AT&T will start unlocking iPhone in good standing. Here is the statement on 9to5Mac [9to5mac.com]

“Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer’s account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.”

Apparently it's due to the many complaints that Tim Cook's office received from AT&T customers. I would like to think that the SD community has a lot to do with that.
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Community Wiki

Last Edited by dar_p October 13, 2012 at 08:00 AM
new process you have to go to this website for unlock

https://www.att.com/deviceunlock/client/en_US/



According to AT&T, 4/28 was the last day that they will unlock iphones for people without AT&T service. A memo was sent to all reps. If you have a case that was opened before 4/28, you are still good to go and should get your unlock.

For those eligible to unlock the process is immediate- no more case numbers. ATT can input the IMEI and unlock in a few mins- just did this today


those who have att case submitted try this with sam:-
This is how i unlocked video

Check unlock:
iphoneox.coml
http://www.dev.mk/



Chat Link [liveperson.net]

ATT FORUM DISCUSSION [att.com]

[Guide] Unlock Your iPhone Without Losing Your Untethered Jailbreak [unlockboot.com]

If eligible, it is possible to have the iPhone 3G and 3GS unlocked immediately. AT&T will generate a ticket and respond anywhere from 1-7 days for those with an iPhone 4.

Quote from jazbati :
Just called (611 from my AT&T phone). Rep confirmed that my phone was out of contract and there were no outstanding dues. Also asked for my IMEI number. Transferred me to tech support. Tech support sent me an e mail with a pdf attachment which contains the following instructions
The Csr rep tried to tell me if you are an excessive data user, you are not eligible, this is not true for unlimited dat plan customers. (of which I am an excessive data user with unlimited)

To complete the unlock, simply:
1. Open iTunes on your Mac or PC and verify that you have internet connectivity.
2. Connect your iPhone using the dock connector to USB cable that came with your iPhone.
3. Backup and restore your iPhone using iTunes .
For information on backup and restore, please visit http://support.apple.com/kb/HT1414.
4. After restoring, your iPhone will be unlocked.

So apparently you only have to restore your phone and itunes realizes that Apple has removed lock from your phone. There are no codes etc to enter like with other phones.
This is my personal 3G phone which I got from AT&T and was under contract for 2 years.
Rep told me you can unlock only 5 phones in 12 months. I had unlocked 2 AT&T go phones from a earlier slickdeal.

Happy unlocking to all.

update from puneet_pal
I just got my iPhone 4 unlocked through AT&T tech support, It was a wait of over 20 mins but worth it after I got the unlock confirmation email from AT&T. After this I followed the steps mentioned in that email (same as above steps) and bingo I got a message that your iPhone is now unlocked. But by doing this all my apps are lost and I cannot seem to recover those from my backup. But it doesnt matter to me but may be few of you may not like this.

update:
Follow my steps and you will get your phone unlocked:
Email icare3@amcustomercare.att-mail.com and let them know you have purchased the phone at full retail price.
State that your contract has ended.
You will get an email saying they need proof and proof must be faxed.
Email back and state that you no longer have proof.
You will get another email stating that you can go back and get the proof
Email back and state that you have tried and the store no longer gives out receipt thats over one year old
You will get a case number
Email back and state you are going out of country in 3 days.
You will get an email stating that your phone has been unlocked.

I have an Iphone 4 with active contract. just FYI.

Good luck.

How to check IMEI
1. *#06#
2. Setting > General > About > IMEI
3. On the Sim Tray.
4. google tinyumbrella
5. through itunes's setting


Questions:
1). What is the from address of unlock instructions email ?
Answer: G10210@ATT.com for me (bluekiwi)
2). If I have unlocked and jailbreak phone, still the steps are same OR do we have to take any additional precautions ?
Answer: http://unlockboot.com/2012/04/unlock-your-iphone-without-losing-your.html (harrychang)

Let us Track Response Time (enter your case details here):
Case Open Dt Status
4/13/2012 emailed icare3@amcustomercare.att-mail.com with IMEI only. Recieved unlock 24 hrs later.
4/12/2012 chat received CASE # now waiting
4/11/2012 called & email 4/13/2012 @11.30am and now got email @ 6pm its unlocked. Yahoooooo
4/12/2012 Chat Still waiting Update: 4/14/2012 iPhone unlocked; No email
4/12/2012 Still waiting
4/10/2012 Chat Still waiting
4/08/2012 Call Still waiting (GoPhone Cust) Update: 04/13/2012 iPhone unlocked; No email/phone confirmation
4/08/2012 Call Still waiting (Monotorious) (customer care) ***Update*** 04/08/2012 Unlocked NO E-MAIL used http://unlockboot.com/2012/04/unlock-your-iphone-without-losing-your.html
4/11/2012 Unlocked on 4/13/2012 (for malina311 )
4/11/2012 Unlocked on 4/13/2012 (for flyneo )
4/8/12 (morning) Still waiting (gophone customer) Update: one phone unlocked after opening second case 4/14, email received; one unlocked without email around same time; last unlock issues 4/19
4/12/2012 Called got it approved 5/3/2012
4/11/2012 email still waiting
4/9/2012 Call Still waiting. Got Case Number.
4/11/2012 Chat Unlocked on 4/13/2012 (for Zikaru)
4/14/2012 Chat Unlokced 4/17/2012 (no email)
05/28/2012 Live Chat support, case closed and phone unlocked on 06/01/2012. Notified by email.

....--- The status check tool may give you incorrect information. My iphone 4s was unlocked last week but the tool still shows it is locked to at&t. I called Apple and confirmed it is indeed unlocked.
In the morning when I checked the status of my phone it said Factory Locked= YES, but now it does not even shows Factory Locked heading anymore and it says Authorized unlock possible. What does this mean? I am still waiting for the e-mail from ATT.




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#61
Quote from dealwars View Post :
You guys have got to learn to trust me.

I post this a few days ago and all the haters come out.

http://slickdeals.net/f/4167194-Official-ATT-iPhone-Unlock-via-Apple-Executive-Customer-Service-Must-be-an-ATT-customer?v=1

Now, two days later everyone is reporting that it's official and suddenly it's all happy kisses?

Hope everyone from the original thread is willing to eat crow and admit they were wrong. Wink
wow you got lots of heat for that one... now the nonbelievers can eat it, lol
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#62
Someone also said if you buy the phone under the "no commitment price" direct from ATT, they'll also unlock it.

However, if its the same price as buying direct from Apple, then I dont see the point as if you buy from Apple store, its already hardware unlocked.

Can any ATT customer check their account online n see if its cheaper to buy thru ATT?.
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#63
I wonder why you guys would buy the iPhone from the most heinous carrier in US. Big Grin
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#64
Quote from GIRay View Post :
Perhaps the GPS is always on.
Data network is turned OFF. How is it in the bill if the GPS is always on?
My guess is that ATT sees iphone as data phone on their network. It doesn't matter you turn data on or off.
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#65
Quote from microkelvin View Post :
Data network is turned OFF. How is it in the bill if the GPS is always on?
My guess is that ATT sees iphone as data phone on their network. It doesn't matter you turn data on or off.
It works for me, voice plan only for over 3 years with no problems.
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#66
Quote from GIRay View Post :
I wonder why you guys would buy the iPhone from the most heinous carrier in US. Big Grin
sad but true.
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#67
lol, do you guys realize they will do it only if you are out of contract? they are garbage and everyone should move their business away from ATT. sprints unlocks your iphone after 2 months into your contract.
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#68
The downside, is that AT&T just discontinued the availability of data plans for pay-as-you-go users. I imagine these two things are not unrelated.
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#69
Quote from trojanvirus View Post :
Probably not a deal but 9to5Mac just reported that AT&T will start unlocking iPhone in good standing. Here is the statement on 9to5Mac [9to5mac.com]

“Beginning Sunday, April 8, we will offer qualifying customers the ability to unlock their AT&T iPhones. The only requirements are that a customer’s account must be in good standing, their device cannot be associated with a current and active term commitment on an AT&T customer account, and they need to have fulfilled their contract term, upgraded under one of our upgrade policies or paid an early termination fee.”

Apparently it's due to the many complaints that Tim Cook's office received from AT&T customers. I would like to think that the SD community has a lot to do with that.
Great
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#70
Quote from NJMaster View Post :
Actually, I know it is true that AT&T will add a data plan if they notice that you are using a smart phone. I wanted to try this, so I checked out various sources (customer reps, sales employees at local stores, online forums, etc) to get a idea of this, but I wasn’t sure how they were going to do it. Around the beginning of this year, I connected my 2nd line using a generic Samsung phone with an out of contract iphone4 (converted sim card to microsim), and it worked like a charm. About 3 months later, my wife had mistakenly sent a data usage text request, and the day after AT&T had added a data plan.

I am guessing that the text request hit their SMS server, and our acct were caught, and automatically a data plan was added. I guess it is also possible that they periodically check for smartphones without data plan… I will never be sure of what happened though...
Quote from DarnCrazy View Post :
This is true to some degree. If you're currently under a contract that has a phone with non-smartphone data plan (MediaNet plan) then you might not work. You cannot cancel the data plan, and AT&T will upgrade you automatically......Then again you might be able to bar data from being sent to the phone, but you would likely still have to pay for the data of the original plan.

If you do have an old MediaNet plan, and want to keep it...do no use an iPhone or AT&T branded smart phone. Use anunlocked phone [xda-developers.com] that is quad band that isn't being carried by AT&T and you should be able to keep on using it.
They add a plan initially yes, but you can call, that same day and tell them you want any/all data blocked/barred. We've been using an AT&T iPhone 3GS for a year now with no data plan whatsoever. Don't know how else to put it for people to understand that. We send texts, use iMessages, etc from that phone and there's been no issues at all.

Then again, I also managed to get my 4S onto an Unlimited data plan from the 200 MB BlackBerry plan on my old Bold, so it could be an isolated thing. Dontknow
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#71
Quote from microkelvin View Post :
Data network is turned OFF. How is it in the bill if the GPS is always on?
My guess is that ATT sees iphone as data phone on their network. It doesn't matter you turn data on or off.

I use my iPhone 3g with Straight Talk, which has no nasty surprises because it's prepaid. You have to use the $45/mo plan, but includes data. It says unlimited, but I have heard that they do throttle. The sim card is about $15. I don't know how the 3gs, 4 and 4s are with it, but if it works, at least you won't have any huge surprise bills to deal with.
It seems ridiculous that they would charge that just for GPS. I wish you good luck in fighting it.
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#72
Quote from kotsovmp View Post :
Why would AT&T allow phones to be unlocked. Won't they lose business by having people move their unlocked phones to other service providers? When the phone is locked, the customer is stuck with AT&T. What am I missing?
Verizon has always done it for their world phones including the iPhone. You can unlock the iPhone even while on contract.

Additionally, I have several Verizon 4GLTE smartphones that come sim unlocked. But the verizon 4GLTE smartphones that I have have limited gsm capabilities, voice works, but some other gsm functions may not work properly.
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#73
Quote from roozbeh007 View Post :
lol, do you guys realize they will do it only if you are out of contract? they are garbage and everyone should move their business away from ATT. sprints unlocks your iphone after 2 months into your contract.
sprint will unlock your iphone 4s after 2 months of contract?
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#74
You need to be out of contract. Sprint is better. They unlocked my iphone 4S 3 months after I bought it.

Quote from microkelvin View Post :
sprint will unlock your iphone 4s after 2 months of contract?
Sprint will unlock your iphone for international use if your account is in good standing. The phone will only work with international sim card though.

You can do an online chat to get it unlocked.
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Last edited by myamex April 6, 2012 at 03:18 PM

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#75
Quote from myamex View Post :
You need to be out of contract. Sprint is better. They unlocked my iphone 4S 3 months after I bought it.



Sprint will unlock your iphone for international use if your account is in good standing. The phone will only work with international sim card though.

You can do an online chat to get it unlocked.
So it wont work with tmobile or any U.S. prepaid sim cards?
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