Thank you for writing Half.com in regard to your coupon discount.
I gather from your email that the coupon discount did not reflect on your card statement. We are aware of this situation and apologize for the inconvenience this has caused. We appreciate you taking the time letting us know about this concern and giving us the chance to correct this. Let me help you resolve this issue today.
I’ve manually issued a refund for the coupon credit that is due to in the amount of $15.00 to your Visa ending in xxxxx. The credit was applied to transaction number xxxxxx. You’ll see this credit in your Half.com account in 24 hours and on your credit card statement within the next 7 days."
I also got an email saying they will refund the coupon amount back to the credit card I used. So that's good at least. Still a bit of a pain, though. But worth it! I'll be able to sell the textbook I got back for more than I paid for it.
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