sometimes the chat rep tells you that they can't do the PM because the price after coupon is cheaper
hence the "99% success rate" that I mention in my post.
I'm 12 for 12 on getting this done without a problem, I never use phone chat myself, only online chat. So far over the years I've only seen one or two comments here on SD that these pricematches were ever turned down online.
If I wanted this drive, I have no doubt I'd be able to repeat the OP's deal.
SimpleSave™ backup software
Yes this is the firmware stuff that's very hard (impossible?) to remove. If you are using it as intended (as a backup drive) then you can probably just ignore the software and use your own, or go ahead and use it. You would only have issues if you want to remove this from the case and install it as a boot drive. I don't own one, but that is my understanding of the drives.
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