horrible experience at&t u verse install
i probably should not be posting this here, but long story short Kevin at&t uid ks4526 came to my house and...
a bunch of things went wrong!
here are some of the highlights
poor English skills resulted in me asking what he was saying repeatedly to this he gave me one word answers with no explanation.
he was rude-didn't ask if he could move my furniture and didnt move ANY of my furniture back. I have bottles and personal items on the floor, doors to my dresser OPEN! and a bookshelf not in its previous place as well as other furniture! he left the place looking LIKE SHIT! to that, he didn't ask and or inform me of his movements. went into my kids room without asking/other parts of the house including the garage as well as my bedroom. i fell my personal space has been violated to the extent that i wanted to cancel the service/the appointment 100% unprofessional in all aspects. I would be embarrassed if he were to represent me.he would leave the door open and the times he did close the door he would slam it. to that he walked around the house heavily. i felt UNSAFE in my own home. When we did talk, he used aggressive tone and repeated the same answer without explanation. this is no way to be treated especially as a guest in my home.
called it in, used online chat and sent an email. idk if i can do anything more. im probably going to talk to retention and get the forced install taken off and see what other kick backs they can hit me as im stuck in a 1 year contract now that the install went through