Forum Thread

Need help setting up an internet enabled TV

Brattles 1,233 April 24, 2012 at 07:11 PM
We are the owners of a new Vizio M370SL (from Costco) and an old Linksys WRT54GX router.

The TV will readily connect to the WRT54GX without security settings on, but if we enable WEP security it won't connect.

With security enabled, we have tried both automatic connection and manually entering the configuration it showed while connected without security (IP DNS settings etc). Also tried resetting WRT54GX by unplugging it. And using both the passphrase and the generated key, and cursing at it. It simply won't connect.

Other devices (phone, netbook and laptops) readily connect to the WRT54GX with the security code.

The specs are here: http://store.vizio.com/m370sl.html

What could we be doing wrong?

Added: I might be barking up the wrong tree, but it looks like the router is a "G" while the TV might be calling for a "N" with it's spec of 802.11n But since it connects without security, it would seem it would connect with it as well. Confuzzled.

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#2
Try using WPA or WPA2 instead of WEP. WEP is obsolete and not secure.

You may have to update your router's firmware if it is old.
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#3
Quote from batterycharger View Post :
We are the owners of a new Vizio M370SL (from Costco) and an old Linksys WRT54GX router.

The TV will readily connect to the WRT54GX without security settings on, but if we enable WEP security it won't connect.

With security enabled, we have tried both automatic connection and manually entering the configuration it showed while connected without security (IP DNS settings etc). Also tried resetting WRT54GX by unplugging it. And using both the passphrase and the generated key, and cursing at it. It simply won't connect.

Other devices (phone, netbook and laptops) readily connect to the WRT54GX with the security code.

The specs are here: http://store.vizio.com/m370sl.html

What could we be doing wrong?

Added: I might be barking up the wrong tree, but it looks like the router is a "G" while the TV might be calling for a "N" with it's spec of 802.11n But since it connects without security, it would seem it would connect with it as well. Confuzzled.
I've read the manual up one side and down the other and I do not see anywhere where it states what wireless encryption protocols the TV supports. I don't see WEP, WPA, WPA2, anything. What options for wireless encryption do you have available to choose from within the TV menus? The manual has nothing to go by.
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#4
It asks for a WEP Passphrase, nothing else. I use 1234567890 and have tried that and the key it generates. You're right, the manual does not state what protocols it supports. II see only this:

The latest 802.11n Wireless Networking is built-in making connecting to the Internet quick and easy.

and:

Your TV is internet-ready, featuring both an ethernet port and built-in high-speed wireless-N.

Connecting to a Wireless Network:
1. Press the MENU button on the
remote. The on-screen menu is
displayed.
2. Use the Arrow buttons on the
remote to highlight the Network
icon and press OK. The Network
Connection menu is displayed.
3. Highlight the name of your
wireless network (this is the
network's SSID) and press OK.
4. Using the on-screen keyboard,
enter your network's password,
then highlight Connect and
press OK.
5. Press the EXIT button on the
remote.
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Last edited by Brattles April 25, 2012 at 05:38 AM
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#5
I have a vizio internet-apps tv... I had to jump thru hoops to get it working. Ended up using no security just to prove it could connect (and it did).

Then I added WPA and it connected again but would occasionally lose it... finally, I just ran ethernet
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#6
This router is about 7 years since it has been introduced. Update the firmware for it. You want to run with WPA or WPA2. Since this is a new mainstream TV it will support either of these 2 encryption technologies. The TV should also connect via G since nearly all N adapters also do G. You might have WPS turned on by default. Since this is a major security venerability in most routers I would turn it off and go with a long WPA or WPA2 key. It will be more difficult to enter but worth it for security reasons. Please do not use WEP security since it is very old and does not actually offer protection, might as well run with an open network which is a terrible idea. .
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#7
I'll try WPA..... should it be the WPA radius or WPA pre-shared key option?
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#8
Quote from batterycharger View Post :
It asks for a WEP Passphrase, nothing else. I use 1234567890 and have tried that and the key it generates. You're right, the manual does not state what protocols it supports. II see only this:

The latest 802.11n Wireless Networking is built-in making connecting to the Internet quick and easy.

and:

Your TV is internet-ready, featuring both an ethernet port and built-in high-speed wireless-N.

Connecting to a Wireless Network:
1. Press the MENU button on the
remote. The on-screen menu is
displayed.
2. Use the Arrow buttons on the
remote to highlight the Network
icon and press OK. The Network
Connection menu is displayed.
3. Highlight the name of your
wireless network (this is the
network's SSID) and press OK.
4. Using the on-screen keyboard,
enter your network's password,
then highlight Connect and
press OK.
5. Press the EXIT button on the
remote.
Just to clarify, you are using the key that you have set in your wireless router right and not some random # generated by the TV? Also some older router firmware would allow you to set an invalid WEP key and devices would be able to connect to it but any device that enforces correct keys would not work. Make sure the key you are generating is a valid WEP key.
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#9
Quote from batterycharger View Post :
I'll try WPA..... should it be the WPA radius or WPA pre-shared key option?
Pre-shared key AKA "WPA Personal". Do make sure that your router's firmware is up to date.

I would set up the Wireless Security like in the attached screenshot. The screen may look slightly different depending on your router's hardware version (v1 [linksys.com] or v2 [linksys.com]) and its firmware version. Just be sure to Enable WPA and WPA2 and set the Encryption type to TKIP+AES then specify the password.
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Last edited by dhc014 April 25, 2012 at 08:09 AM
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#10
Eventually got it to receive a signal, but it was so poor I just wired it to the router. Even relocating the router closer to the TV, it was pathetic streaming.

I really thought there would be a TV guide on this cabled part of the TV. It doesn't have anything like that with an over the air signal. All it shows as a "guide" is the current show - for only what is on the screen - with nothing about what's coming up or what's on the other channels. A Sony LCD that we have has a great TV inclusive channel guide.

All this internet stuff does is advertising, teasers and doorways to monthly subscriptions or pay per view. I thought there'd be a lot more of interest. Am I missing something here?

Very disappointed on that aspect of the Vizio.

But thanks for help setting it up. I see online that many others are also having a hard time.
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