Forum Thread

Has anyone transfered DVR content from an old DVR to a new one?

tootired 213 501 May 21, 2012 at 11:34 AM
I'm a Dish Network customer and recently began having trouble receiving service. Whenever it rains, the service goes out, with the exception of the lower number channels. (ie the local channels.)
When the technician came out to see what was causing the problem, he claimed it's our neighbor's tree getting in the way of the signal. (I'm not sure why this only occurs on rainy days, when the tree is always there, but whatever...) He said the only thing they can do is give us a new dish, which is better, blah, blah, blah....we need to sign up for two years, again, b/c it's so super expensive and they will be giving it to us at no cost, etc...
I asked if I could transfer the shows I currently have on my dvr to the new one and they said it's not possible. I asked him to wait on the new dish while I watched some of the shows. (and also, looked around for a better deal.)
It's always raining, and I'm basically only paying now for local channels and what I am trying to watch on the dvr. I am hoping to have time to watch a few things on Memorial day weekend and give up whatever is still on there. But, if I could transfer it somehow, I'd be happy, b/c it was going to be my summer viewing. Wink
Thanks in advance to anyone that might know how to accomplish this!

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Joined Dec 2005
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#2
You need a clear line of site from your dish to the satellite. A new dish doesn't magically see though trees or other obstructions. He probably is going to re-position the new dish do a clearer location in your yard?
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#3
It is possible. What's the model number of your dvr?
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#4
Quote from tootired View Post :
I'm a Dish Network customer and recently began having trouble receiving service. Whenever it rains, the service goes out, with the exception of the lower number channels. (ie the local channels.)
When the technician came out to see what was causing the problem, he claimed it's our neighbor's tree getting in the way of the signal. (I'm not sure why this only occurs on rainy days, when the tree is always there, but whatever...) He said the only thing they can do is give us a new dish, which is better, blah, blah, blah....we need to sign up for two years, again, b/c it's so super expensive and they will be giving it to us at no cost, etc...
I asked if I could transfer the shows I currently have on my dvr to the new one and they said it's not possible. I asked him to wait on the new dish while I watched some of the shows. (and also, looked around for a better deal.)
It's always raining, and I'm basically only paying now for local channels and what I am trying to watch on the dvr. I am hoping to have time to watch a few things on Memorial day weekend and give up whatever is still on there. But, if I could transfer it somehow, I'd be happy, b/c it was going to be my summer viewing. Wink
Thanks in advance to anyone that might know how to accomplish this!

Most Dish dvr's can use an external USB harddrive, for additional drive space. If yours is a VIP622, 722, 922, (regular dvr) you can plug one in and it'll set it up for you. You then move your shows from the internal drive, to external. After a new receiver is installed, you plug the external drive into it, and your shows are now on the NEW dvr. Simple and sweet.

I have the VIP622 model, and I have a couple external drives I plug in as needed. I have shows/movies on it that are years old, that I watch over again.
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#5
I transferred my movies and shows ( over 100 using 2tb drive) using my external USB drive the reason the rain causes an issue is that reception is marginal with the tree and rain just sends it over the edge, moving the dish if possible is probably your best best
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#6
Thank you! The model I have is the 625. I will give it a try after next weekend. (There are a few shows I want to watch first, in case I lose everything.) Smilie
The Dish technician that came out said that moving the dish we have now wouldn't help, and he and the salesperson were pushing the new one that is much more powerful and wonderful. I felt like they were pushing me into it, so I'd be locked in for 2 more years and they'd up the prices again and again like they have in the 3 yrs I've been with them. (the exception being the last bump in price supposedly being the last one until 2013.)
Thanks so much for your help, and I'm looking forward to trying it....and having a working cable system again!
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#7
I also want to know if this is possible, even though I have a different DVR from you. I understand that it's possible, but so difficult that you really wouldn't want to do it (at least with my DVR).
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#8
Might just be easier to transfer them off of the DVR and watch them on the computer instead of uploading them back to the new DVR.
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#9
Quote from menace33 View Post :
Might just be easier to transfer them off of the DVR and watch them on the computer instead of uploading them back to the new DVR.

THIS is not possible with a Dish dvr. The recordings are encrypted, and can only be played from that families Dish dvr they were recorded on. They will play on another Dish dvr of THAT family. IE: Transfer to an external drive. They won't play on a computer, they won't play on your neighbors Dish dvr, they WILL play on your replacement Dish dvr, or a second one in another room that's on that account. Dvr's for a particular account have a "family key" for the encryption. That key stays with that family during the "life" of that Dish account.

That also means this: I transfer recordings to an external drive. I then cancel my Dish account, and stash the drive. 2 years later (or whenever), I start a NEW account with Dish, and plug that drive into it, my recordings won't work. In fact it'll format the drive.
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Quote from MikeBear View Post :
THIS is not possible with a Dish dvr. The recordings are encrypted, and can only be played from that families Dish dvr they were recorded on. They will play on another Dish dvr of THAT family. IE: Transfer to an external drive. They won't play on a computer, they won't play on your neighbors Dish dvr, they WILL play on your replacement Dish dvr, or a second one in another room that's on that account. Dvr's for a particular account have a "family key" for the encryption. That key stays with that family during the "life" of that Dish account.

That also means this: I transfer recordings to an external drive. I then cancel my Dish account, and stash the drive. 2 years later (or whenever), I start a NEW account with Dish, and plug that drive into it, my recordings won't work. In fact it'll format the drive.
So video capture doesn't work? Whatever is displayed on screen cannot be channeled to video capture software and saved? That's how I do it.
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#11
Quote from menace33 View Post :
So video capture doesn't work? Whatever is displayed on screen cannot be channeled to video capture software and saved? That's how I do it.

Well, yeah, you can do it that way. That isn't what we were talking about though, and you didn't say it that way the first time. Play all the shows, and record them in real time to another device. They won't be HD though, as on a Dish dvr, this only works out the standard def ports. He might as well just watch them and delete them if he's doing it that way. I thought he was in a hurry though, and needed to transfer the shows off right away since he's getting a replacement dvr.
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Quote from MikeBear View Post :
Well, yeah, you can do it that way. That isn't what we were talking about though, and you didn't say it that way the first time. Play all the shows, and record them in real time to another device. They won't be HD though, as on a Dish dvr, this only works out the standard def ports. He might as well just watch them and delete them if he's doing it that way. I thought he was in a hurry though, and needed to transfer the shows off right away since he's getting a replacement dvr.
Understood. My contention was to save it to the PC and watch it from the computer and/or streaming media player. I just stated it'd be easier to just snag the video and watch it locally than trying to transplant it back onto a new DVR. All depends on whether the transplant is absolutely required or just one option.
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#13
Quote from tootired View Post :
I'm a Dish Network customer and recently began having trouble receiving service. Whenever it rains, the service goes out, with the exception of the lower number channels. (ie the local channels.)
When the technician came out to see what was causing the problem, he claimed it's our neighbor's tree getting in the way of the signal. (I'm not sure why this only occurs on rainy days, when the tree is always there, but whatever...) He said the only thing they can do is give us a new dish, which is better, blah, blah, blah....we need to sign up for two years, again, b/c it's so super expensive and they will be giving it to us at no cost, etc...
I asked if I could transfer the shows I currently have on my dvr to the new one and they said it's not possible. I asked him to wait on the new dish while I watched some of the shows. (and also, looked around for a better deal.)
It's always raining, and I'm basically only paying now for local channels and what I am trying to watch on the dvr. I am hoping to have time to watch a few things on Memorial day weekend and give up whatever is still on there. But, if I could transfer it somehow, I'd be happy, b/c it was going to be my summer viewing. Wink
Thanks in advance to anyone that might know how to accomplish this!
If you do go with the new service either from Dish or some one else, this is what I would do. Well sort of did. Get the new service. Do not give the tech your old equipment. Tell him you will send it back. Leave the box connected to another HDMI, RCA, or COAX port on your t.v. Dish DVRs do continue to work even after the service is off. Watch the shows at your own leisure. Dish Network will send you a box to return the equipment. Keep the boxes till your done. Box them up and then send them back. If you take the summer to do it so be it. Don't go to long though as it may go on your credit, and they will keep bugging you. Even better keep the one DVR box, and pay them the money for it till you send it back just no service for it.
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#14
Quote from tootired View Post :
Whenever it rains, the service goes out, with the exception of the lower number channels. (ie the local channels.)
When the technician came out to see what was causing the problem, he claimed it's our neighbor's tree getting in the way of the signal. (I'm not sure why this only occurs on rainy days, when the tree is always there, but whatever...)
I would need more information on your setup, but it sounds like during rain the tree branches may be getting in the way of the signal, or the wind may be moving the dish just enough to cause signal loss.

Quote from tootired View Post :
He said the only thing they can do is give us a new dish, which is better, blah, blah, blah....we need to sign up for two years, again, b/c it's so super expensive and they will be giving it to us at no cost, etc...
Since you mentioned you had a 625 receiver, I believe the technician may be referring to an Eastern Arc dish. This dish points the opposite direction of a Western Arc dish and would require an upgrade of equipment. The commitment would be part of the free or discounted equipment upgrade.
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#15
Hey is it safe for me to throw out my Dish HD DVR? I signed up for service and they could not install due to trees and they never collected the DVR already sent to me. This was about 4 years ago. I tried several times to return it with no luck. I have it just sitting in a closet but am afraid if I toss it thinking I will get a bill for it. They claim it was worth like $1000.
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