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$25 gift card for AMEX prepaid with $200 load

Brillient 183 June 4, 2012 at 08:52 PM in Finance (3) More American Express Giftcards Deals
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American express is offering a complimentary gift card of $25 with a $200 load onto an existing Amex prepaid through June 30. Looks like new card members are eligible too.
link http://americanexpress.com/prepaid

1,349 Comments

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#1336
I called back again and the additional $15 was credited to my prepaid card. Finally!
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#1337
Quote from mathfaster View Post :
Called again. Now I have to wait for until Saturday to see if I get it. They told me Monday last week. They said I am eligible BUT since they sent the gift card (8/20) and since it shows transmitted they will NOT give me the $25 credit. This prepaid product sucks. Filled out their stupid survey and this time gave them all zeroes.
Must have been in the works. Finally, got the last 2 $25 gcs today. Been in the mail since 8/20? Ten weeks not 6 weeks as per their terms to get the gift cards after load. These were new users applied for before 6/30 but loaded after 6/30.
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Joined Sep 2012
L1: Learner
10 Reputation
#1338
I ordered 3 cards on 6/30, just making it in for the $50 promo (although it was funded a few days after that). Finally, last week, I received 3 GCs, but they were all for $10. I called a couple days ago and after almost one hour on the phone, they added $15 to each of my prepaid cards.
Then, just yesterday, I opened up my mail and found 3 $25 GCs waiting for me. Hooray! woot


Quote from CriticalLine View Post :
Apparently there was a simultaneous promotion for a $10 gc with $50 load, so loads dated in July were sent a $10 gc. I noted that the offer was order with a $200 load prior to June 30, and he said he would file a report/complaint and I should call back in 2-3 business days to see what the response is. Others may have more luck calling in during the week instead of a weekend.
Quote from CriticalLine View Post :
I also got a $10 amex gc in the mail today, so I think it's a mistake.
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Joined Dec 2003
L3: Novice
51 Reputation
#1339
Although two of my three loads posted in July, I just got the two remaining $25 gift cards this week. I never bothered to complain, so I'm surprised they actually showed up!
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Joined Feb 2011
L3: Novice
26 Reputation
#1340
I also received the $10 gift cards a week ago and I was about to call CS then I received the $25 ones.
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Joined Aug 2006
ballin on a budget
165 Reputation
#1341
just to follow up from my post on the page before regarding my BBB complaint...

after making the complaint and a few weeks later, i got a letter from AMEX stating that my cards were each loaded with the $25 bonus.

AMEX was really shady about this and the previous prepaid deals. my suggestion would be to talk to them first, and ask to be transferred to the USA offices. if they can't help you just go ahead and file a complaint with BBB, you're almost guaranteed to get your bonus that way.

best of luck to all.
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Joined Apr 2010
L3: Novice
21 Reputation
#1342
Wow all this neg. talk about AMEX makes ME stand far and clear of this. The Serve $75 cash was easy money, but this sounds like move on and NEXT!
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Joined Mar 2011
L5: Journeyman
1,952 Reputation
#1343
Quote from omz View Post :
just to follow up from my post on the page before regarding my BBB complaint...

after making the complaint and a few weeks later, i got a letter from AMEX stating that my cards were each loaded with the $25 bonus.

AMEX was really shady about this and the previous prepaid deals. my suggestion would be to talk to them first, and ask to be transferred to the USA offices. if they can't help you just go ahead and file a complaint with BBB, you're almost guaranteed to get your bonus that way.

best of luck to all.
Thanks, I filed the BBB complaint on 9/19. After logging into my account I see a promotional credit of $25 posted on 9/21. So in my case it only took 2 days from date of BBB complaint to receive the missing $25. I still haven't received any letters yet. I talked to a CSR from India who said I wasn't eligible for the promotion since I loaded 6/28 and it posted 7/05. I never asked to be transferred to the US office, just went ahead and filed the complaint..
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#1344
I have searched slick and can't find the thread of the offer that ended on Aug 30, it said 6 weeks and it's been 7 weeks since I did this in mid-August.

If I have amex cards and hence an account, can I just send them an email about this. I don't want to deal with CSR's in India on phone and they have been responsive via email before for other topics.

I loaded 2 cards with $200 each in my name and hubby name and have not received the 2*$25 cards yet.

If you called, what info did you provide - did you have to give the prepaid card #s?

Thanks


Quote from omz View Post :
just to follow up from my post on the page before regarding my BBB complaint...

after making the complaint and a few weeks later, i got a letter from AMEX stating that my cards were each loaded with the $25 bonus.

AMEX was really shady about this and the previous prepaid deals. my suggestion would be to talk to them first, and ask to be transferred to the USA offices. if they can't help you just go ahead and file a complaint with BBB, you're almost guaranteed to get your bonus that way.

best of luck to all.
Reply Helpful Comment? 0 0
Joined Aug 2006
ballin on a budget
165 Reputation
#1345
Quote from ChaiGirl View Post :
I have searched slick and can't find the thread of the offer that ended on Aug 30, it said 6 weeks and it's been 7 weeks since I did this in mid-August.

If I have amex cards and hence an account, can I just send them an email about this. I don't want to deal with CSR's in India on phone and they have been responsive via email before for other topics.

I loaded 2 cards with $200 each in my name and hubby name and have not received the 2*$25 cards yet.

If you called, what info did you provide - did you have to give the prepaid card #s?

Thanks
yes i always had to provide the prepaid card numbers on the phone.
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Joined May 2008
L6: Expert
247 Reputation
#1346
Quote from ChaiGirl View Post :
I have searched slick and can't find the thread of the offer that ended on Aug 30, it said 6 weeks and it's been 7 weeks since I did this in mid-August.

If I have amex cards and hence an account, can I just send them an email about this. I don't want to deal with CSR's in India on phone and they have been responsive via email before for other topics.

I loaded 2 cards with $200 each in my name and hubby name and have not received the 2*$25 cards yet.

If you called, what info did you provide - did you have to give the prepaid card #s?

Thanks
I would wait until 8 weeks after your actual load date before calling.
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Joined Nov 2011
L5: Journeyman
500 Reputation
#1347
Also filed a complaint online with BBB. Only took a few minutes to complete. Two days after complaint was filed the $25 credit showed up on my account.
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Joined Nov 2003
L3: Novice
33 Reputation
#1348
I bought the card and funded on 8/4/12. Called tody after not receiving the $25 gift card. The agent said I qualified and since the 6 weeks has passed since the end of the promotion (8/31/12), they credited my account $25.
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Joined Aug 2011
L10: Grand Master
1,464 Reputation
Pro
#1349
I am going to use these to buy my Wiis Smilie
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Joined Mar 2011
L5: Journeyman
1,952 Reputation
#1350
Quote from ChaiGirl View Post :
I have searched slick and can't find the thread of the offer that ended on Aug 30, it said 6 weeks and it's been 7 weeks since I did this in mid-August.
Here is the other thread.

http://slickdeals.net/f/4964486-AMEX-prepaid-offer-25-gift-card-promo-back?v=1
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