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| 06-12-2012, 10:24 PM | |
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Hi (name),
THANK YOU for your order! It is currently being processed and it will ship within 3-7 business days. This is your receipt, and contains your order information and important details. Save it, print it, engrave it on an iPod, whatever works best for you. Beneath the receipt is some helpful information for smoothest sailing with 1SaleADay... 1SALEADAY.COM Order #: Standard Shipping ITEMS QTY PRICE Wireless-N Router Model Number: WNR2000-8 1 $9.99 SUBTOTAL: $9.99 SHIPPING: $4.99 TAX: $0.00 TOTAL: $14.98 ORDER SUMMARY Order Date: 02/28/2012 Subtotal: $9.99 Shipping: $4.99 Tax: $0.00 Total: $14.98 Hi (name), Your order for 1 Netgear Router on 02/28/2012 has been recently shipped via UPS. Your tracking number 1Z01768APP58088501, which can take up to 72 hours to show up in the online tracking system, can be accessed by clicking on this tracking link: http://wwwapps.ups.com/WebTrackin...PP58088501 If this link doesn't work immediately, please check back in a day or two. Your order may contain multiple packages that arrive on different days. If you don't receive your entire order at the same time, please wait a couple of days after you receive your first package before contacting us at support@1saleaday.com For future reference, your order number is: . Please stay in touch with us, by joining us on Facebook or Twitter, and keep on surfing. Sincerely, 1SaleADay Team MAR 08, 2012 | 05:01PM EST Original message (name) wrote: I placed an order for a Netgear router over a week ago. When I follow the tracking number you guys provided, it says: A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated. I assume that means you guys haven't even shipped it yet. Just want to find out what the deal is. My order number is: . and my tracking number is: 1Z01768APP58088501 Thank you in advance for your help Eboni replied: Thank you for contacting 1saleaday, I apologize for the delay in receiving your order. In order to enhance your experience with 1Saleaday, we have been working to upgrade our warehouse. Unfortunately, this is causing minor delays in shipment. We have worked to rectify this issue as quickly as possible and we hope to have your item shipped shortly. We appreciate your continued patience. Eboni Please, rate my reply here: http://nicereply.com/1saleaday/eboni |
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MAR 13, 2012 | 01:09PM EDT
Original message (name) wrote: So, when should I expect to receive my purchase? MAR 16, 2012 | 01:50PM EDT Caroline replied: Thank you for contacting 1saleaday, Your order was shipped with UPS Mail Innovations tracking number: 9102969007164778451679 You can track this package at http://www.ups-mi.net/packageID/Default.aspx If you are unable to track it there, you may also try at UPS.com Please let me know if there is anything else I may assist you with. Sincerely, Caroline Caroline (Name) wrote: That tracking number is to a package that was delivered march 14, to gainsville, fl. There must be some mistake. At this point I'm considering contacting my credit card company to report fraud. MAR 19, 2012 | 11:09AM EDT Caroline replied: Hello, I apologize for the mistake please disregard. You are referring to the netgear I apologize for the shipping delay. We are currently experiencing some system problems with the tracking information. You can expect delivery shortly. Please let me know if you have any further questions. Have a fantastic day! Sincerely, Caroline Caroline |
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MAR 29, 2012 | 04:12PM EDT
(name) replied: Ok at this point it's very clear that you have no intentions to send me the product I ordered (router). I would like a full refund and I will be reporting this on all website review sites I can find. I am very disappointed that you have made no effort to provide even basic customer service and honesty. MAR 30, 2012 | 03:36PM EDT Melissa replied: Hello (name), I am truly sorry for the inconvenience the delay has caused. Unfortunately, once an order has been printed we are unable to cancel the order. However, I have gone ahead and refunded you in the amount of the shipping costs for the extensive delay. Please allow up to 7 business days for the refund to reflect your account. We pride ourselves in providing excellent customer satisfaction and we are working diligently to have the order shipped. Please allow us a few more days to have your order shipped. We appreciate your continue patience. Have a wonderful day! Melissa APR 07, 2012 | 09:00PM EDT (name) replied: I gave you another week. I still have no indication that you are shipping my order. Please refund my order or I will be forced to file fraud charges with my credit card company APR 10, 2012 | 01:58PM EDT Cynthia replied: Thank you for contacting 1SaleADay. I apologize for the delays. Your package is now in transit and your tracking number : 1Z01768APP58088501 is active. As per tracking information please read below: Scheduled Delivery Updated To: Tuesday, 04/10/2012, By End of Day If you have further inquiries, please let me know and I will be happy to assist you. Cynthia I did finally receive my order over a month after placing it. |
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If you are looking for quick shipment go someplace else. Even deadbeat Ebay sellers I have to email 3 times about tracking numbers beat these guys for shipment times. I will update as I go through the RMA process, but based on the other things I have read here and in other posts, I feel a BBB complaint might be in my future. |
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Hmmm... Don't know about the rest of you, but I've always gotten everything that I bought it from them, in time. But then again, I usually buy low-cost items. I would never buy a laptop or a TV from them.
The costliest item that I have bought from them yet, was this [amazon.com] watch for $40. It arrived promptly and has been working beautifully. Edit: Just remembered, I ordered some iPhone/iPod cables from them and when they arrived, they looked cheap and fake. I wrote to them and they refunded me the money right away. So they're alright in my book. Rep unto others as you would have them Rep unto you.
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