AT&T Customers: $30 Family Messaging credit for 6 months (retention offer?)
I have 5 lines, and all 5 are still under contract, with over 1 year remaining. I told the rep I was willing to pay the ETF fee's because I'll save money in the long run.
This worked for 4 different people, figured I'd share with you guys.
Still working as of 10/14/2013
By dialing 611, wait till it got pass the language selection,
press 1, 7, 5 for cancellation department!
Hi. I have been pricing around the market and noticed other companies are significantly cheaper. MetroPcs offers $50 unlimited everything and I am leaning towards switching over to them for the savings. I want to know if there are any incentives available to help me have a reason to stay.
If they mention ETF, say you would wait for your contract to end or paying the ETF to switch will save you money in the long run over staying with AT&T with your current bill.
Here is what to expect for those that are like me and nervous asking for things...
I called 611 then hit 1 then hit 7 then whatever number service cancelations was.
Then I told the lady "I have some friends that are using a local carrier and getting $50 unlimited everything and I'm wondering if there any incentives or promotions to reduce my bill."
She said "I understand you want to lower your bill but what carrier was it?"
I said "It's metropcs."
She pulled up some information and said "Are you aware that they throttle data after 2.5 gb of use?"
I said: "well i'm not worried about that because I have wifi at work and wifi at home."
She said "They also are only local calls for the unlimited calls. Long distance will be additional."
I said "Yeah, we also looked into virgin mobile and they have roaming charges but we don't really make long distance calls or leave our area."
She then asked "Is this for both lines that are considering leaving?"
I said "Yeah both lines would be transferring."
Then she came back and offered the promotion.
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