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AT&T Customers: $30 Family Messaging credit for 6 months (retention offer?)

v8rumble 372 June 14, 2012 at 11:16 AM in Tech & Electronics (4)
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Last Edited by widgit June 15, 2012 at 12:57 AM
I called AT&T and told them I'm thinking about cancelling my service, because a local competitor MetroPCS, has better deals. They offered me family text messaging for 6 months free, which is $30 a month. Told me to hang in there, times are hard, but they have shared family data plans coming this summer, and to enjoy the $30 credit for 6 months, then reconsider after seeing the shared data plans that are supposedly due out this summer.



I have 5 lines, and all 5 are still under contract, with over 1 year remaining. I told the rep I was willing to pay the ETF fee's because I'll save money in the long run.



This worked for 4 different people, figured I'd share with you guys.

1,115 Comments

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#1111
Quote from austin-dude View Post :
Actually with the Mobile Share Value Plan, your FAN discount ONLY applies to the DATA costs. Example (20% FAN discount)

10GB Mobile Share Data - $100
FAN 20% Discount - -$20
Phone 1 - Off Contract - $40
Phone 1 - Off Contract Discount - -$25
Phone 2 - Off Contract - $40
Phone 2 - Off Contract Discount - -$25
Phone 3 - On Contract - $40
Phone 3 - No Discount

TOTAL (before taxes/fees) = $150/mo
I thought the $100 was for the unlimited minutes and text plan .. and $40 was for the data for each phone... my bad ..

This is my breakdown:

2GB Mobile Share Data - $40
FAN 23% Discount - -$9.80
Phone 1 - Off Contract - $40
Phone 1 - Off Contract Discount - -$15
Phone 2 - Off Contract - $40
Phone 2 - Off Contract Discount - -$15

TOTAL (before taxes/fees) = $80.20/mo + tax/fees
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#1112
Quote from pall79 View Post :
I thought the $100 was for the unlimited minutes and text plan .. and $40 was for the data for each phone... my bad ..

This is my breakdown:

2GB Mobile Share Data - $40
FAN 23% Discount - -$9.80
Phone 1 - Off Contract - $40
Phone 1 - Off Contract Discount - -$15
Phone 2 - Off Contract - $40
Phone 2 - Off Contract Discount - -$15

TOTAL (before taxes/fees) = $80.20/mo + tax/fees
On the Mobile Share plans "unlimited" voice and SMS/MMS are "free" with your data service.

Also be sure you understand it's not 2GB for EACH phone... it's 2GB SHARED across those 2 phones. That means essentially 1GB per phone. Not 4GB! Watch your data usage or up your plan appropriately to not get charged for overages.
Last edited by austin-dude May 19, 2014 at 12:02 PM
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#1113
Quote from austin-dude View Post :
. . . . Watch your data usage or up your plan appropriately to not get charged for overages.
Unless you use more data and your overages are cheaper than moving up a data plan tier. . . .that can happen in certain situations.
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#1114
Quote from broadleaf35 View Post :
Unless you use more data and your overages are cheaper than moving up a data plan tier. . . .that can happen in certain situations.
Very true, however it's billed in a per MB cost... so that can get away from you in a matter of minutes. At least if you know you are over, AT&T will let you retroactively up your plan to the start of the billing cycle. Can even do it online.
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#1115
Funny, I just switched FAN to different company with stipend+discount and my account was pretty much reset as "new" so the discounts I got (6 months free family txt and $25 monthly rentention credit for 3 months) went away. I called in and they finally convinced me to go to Mobile Share Plan (I would prefer 3GB shared, but I'll just pay for $15 for 1GB over a month more on top of 2GB plan). Anyhow, they also re-applied $25 credit and $30 off after going to Mobile Share so with 3 phones on Mobile Share, my monthly is under $75 including tax. I'm hoping once my stipend kicks in, it'll stay under $100 as well even with paying 1GB more per month. I don't know why they won't just offer shared 1, 2, 3, 4GB etc.
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#1116
Quote from austin-dude View Post :
Very true, however it's billed in a per MB cost... so that can get away from you in a matter of minutes. At least if you know you are over, AT&T will let you retroactively up your plan to the start of the billing cycle. Can even do it online.

Yep, I agree.

For all the railing against AT&T (some deserved), I find that they really are not that bad to deal with, if you know what to expect.
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