Forum Thread

Should I use WD SmartWare that comes with MyBook Essential External HD

noracrub 2,306 679 June 18, 2012 at 05:25 PM
Can someone please advise me.

I bought a 500GB MyBook Essential External Hard Drive about a year ago and only got around to opening it last night. I've read a couple of comments about being wary of WD Smartware. What are the alternatives to installing that?

I'm on the Welcome screen with three choices (1) back up files (2) set up drive and (3) retrieve a backup. I don't need to do (3), but wondering which of the others to choose. I would like to use the HD for both backup and for storing photos and music.

I want to use this on my aging PC using Windows XP.

Thanks in advance for any advice on this.

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#2
That software is so bloody heavy that I wouldn't dream of putting it on an old weak machine.
The problem is that all automated external hard drive backup software is heavy and slows computers down, so in your case, either you do it manually, or you live with a slower computer and let WD do it's thing.
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#3
When you say do it manually, do you mean drag and drop files/folders onto the HD?
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#4
Quote from noracrub View Post :
When you say do it manually, do you mean drag and drop files/folders onto the HD?
More or less.
The problem is that XP isn't capable of just adding in the missing files to a folder like Vista and 7 can, so it's a heck of a pain in the butt and you have to be very careful to not lose data.
If you're not a whiz with this type of stuff, let WD do the job and live with the slowness it causes.
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#5
I remember people uninstalling the VCD software and reformatting this drive, It may depend on the version number and firmware revision. I think they tied the VCD to the firmware. Spend some time on Google and you should find the answer to get rid of it.
Not really an answer for you, but maybe send you in the right direction
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#6
Quote from RockySosua View Post :
More or less.
The problem is that XP isn't capable of just adding in the missing files to a folder like Vista and 7 can, so it's a heck of a pain in the butt and you have to be very careful to not lose data.
If you're not a whiz with this type of stuff, let WD do the job and live with the slowness it causes.
Do you mean that if I copied all of the folders/files in My Documents over tonight that if I went next week to copy them again and dragged everything again, it would duplicate files or would it prompt me everytime it found a matching file name and ask if I wanted to overwrite it?

If I did let WD do the job, then couldn't I just turn the darn thing off when I was finished and just turn it on periodically when I'm not using the computer?

Quote from repitall View Post :
I remember people uninstalling the VCD software and reformatting this drive, It may depend on the version number and firmware revision. I think they tied the VCD to the firmware. Spend some time on Google and you should find the answer to get rid of it.
Not really an answer for you, but maybe send you in the right direction
I'm a bit slow -- VCD? Is that virtual CD?
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Last edited by noracrub June 18, 2012 at 08:13 PM
#7
Quote from noracrub View Post :
Do you mean that if I copied all of the folders/files in My Documents over tonight that if I went next week to copy them again and dragged everything again, it would duplicate files or would it prompt me everytime it found a matching file name and ask if I wanted to overwrite it?

I believe thats what Rocky meant, but I'll let him answer

If I did let WD do the job, then couldn't I just turn the darn thing off when I was finished and just turn it on periodically when I'm not using the computer?

I'm a bit slow -- VCD? Is that virtual CD?
Yes VCD=Virtual CD

Here's a link to what I was talking about. Scroll down to the PC section. Problem is I can't tell you to do it this way, since the version numbers may make a difference. You may need to get on the WD site for some more info or do more specific searching on you model and version number.
http://www.marccizravi.com/2010/r...smartware/
and here is a reference on the WD site that Probably includes your drive. If its USB 3.0 it will be different.
http://wdc.custhelp.com/app/answe...28,209,316
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#8
Quote from noracrub View Post :
Do you mean that if I copied all of the folders/files in My Documents over tonight that if I went next week to copy them again and dragged everything again, it would duplicate files or would it prompt me everytime it found a matching file name and ask if I wanted to overwrite it?

If I did let WD do the job, then couldn't I just turn the darn thing off when I was finished and just turn it on periodically when I'm not using the computer?

?
You're on the right track. XP recognizes file and folder name conflicts.
If you had a folder called "Pictures" with 1,000 photos in it and you copy and pasted another folder of the same name with only 3 photos in it, a window would appear asking you if you wanted to over write it and if you accepted it, then you'd lose the original 1,000 pix. As if that weren't enough, the three options you are offered are Yes, Yes To All and No.
If you hit No to one item, the entire copying process stops,then you have to figure out what has been copied and what hasn't.
If you take a chance and accept to overwrite everything, it can take hours to do so, when all you were really adding was 1 gig of stuff, but land up recopying your entire data collection.
In short, XP can't add in what's missing, whereas Vista and 7 do, which is why the external hard drive manufacturers offer copying software.
You may be able to turn some copying software off and only turn it on when needed, but it's proprietary software and I don't know which could work that way, nor how well it might work.
In other words, either you have to periodically sit down and carefully back up your data manually, or put up with the extra load from the automated copying software.
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#9
Quote from RockySosua View Post :
You're on the right track. XP recognizes file and folder name conflicts.
If you had a folder called "Pictures" with 1,000 photos in it and you copy and pasted another folder of the same name with only 3 photos in it, a window would appear asking you if you wanted to over write it and if you accepted it, then you'd lose the original 1,000 pix. As if that weren't enough, the three options you are offered are Yes, Yes To All and No.
If you hit No to one item, the entire copying process stops,then you have to figure out what has been copied and what hasn't.
If you take a chance and accept to overwrite everything, it can take hours to do so, when all you were really adding was 1 gig of stuff, but land up recopying your entire data collection.
In short, XP can't add in what's missing, whereas Vista and 7 do, which is why the external hard drive manufacturers offer copying software.
You may be able to turn some copying software off and only turn it on when needed, but it's proprietary software and I don't know which could work that way, nor how well it might work.
In other words, either you have to periodically sit down and carefully back up your data manually, or put up with the extra load from the automated copying software.
Agh! I'll have to think about this a bit before deciding what to do.

I find I can't drag and drop files to the external hard drive. I get a message "... files on this CD-Rom are read-only." I think I need to first hide VCD, then deal with the WD SmartWare. When I launch the .exe file it says "the WD SmartWare VCD Manager lets you enable (display) or disable (hide) the VCD on your WD drive."
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Last edited by noracrub June 19, 2012 at 09:24 AM
#10
Quote from noracrub View Post :
Agh! I'll have to think about this a bit before deciding what to do.
In the meantime, at least you can back up all your data manually with no danger of overwriting anything.
Back in the XP days, I would periodically back up my data manually, and my trick to make it easier was to go into my main folders (ie: Pix, Docs, Music) and arrange files by date and copy and paste those files that came after my last backup.
If dicking around like that is not your thing, I believe that you'd be best served by using the WD software.
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#11
Quote from RockySosua View Post :
In the meantime, at least you can back up all your data manually with no danger of overwriting anything.
Back in the XP days, I would periodically back up my data manually, and my trick to make it easier was to go into my main folders (ie: Pix, Docs, Music) and arrange files by date and copy and paste those files that came after my last backup.
If dicking around like that is not your thing, I believe that you'd be best served by using the WD software.
I'm fine with backing up manually. Actually I'd feel more comfortable with that as at least you can easily see what's there. I have to admit that I haven't done any proper back up for years -- yeah, I know I'm tempting fate. Last time I relied on an external hd to do automatic backup and then my internal hd crashed and I found that the back up that I presumed was being done every Saturday evening was not happening. After that I used to just create backups of my most important files periodically on CDs/DVDs.

I'm getting more confused by the minute trying to read the posts on the WD support forums. I think I'm just going to disable the VCD now and go from there.
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#12
I tried to hide VCD but kept getting message that other programs were running, so gave up on that.

I started WD SmartWare and chose the option "do not install." Now I'm merrily dragging and dropping onto MyBook.

Thank you for your help and for discouraging me from using SmartWare.
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#13
i learned my lesson with the crapware from HP. no way, no how
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