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How to get a cracked Panasonic TV fixed

allforfree 65 June 19, 2012 at 10:50 AM
Is there any hope? I was tossing a very small light weight ball near the TV and it hit the screen just right and now I've got a very large rock chip. The TV won't turn on. It's 5 months old and I doubt the warranty will cover it.

Any ideas? This sound like it will cost more than the TV did new.

14 Comments

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#2
You can call and inquire about what it would cost to have it fixed by the people who would normally fix warranty issues.
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#3
time for a new tv!
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#4
The screen is the most expensive piece of a modern flat screen TV. If this was a plasma tv, you possibly could have let out the gasses which is why you don't have a picture now. The most economical thing to do would buy a new tv. If it was a really big tv your home owners policy might cover something like this.
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#5
Quote from LiquidRetro View Post :
The screen is the most expensive piece of a modern flat screen TV. If this was a plasma tv, you possibly could have let out the gasses which is why you don't have a picture now. The most economical thing to do would buy a new tv. If it was a really big tv your home owners policy might cover something like this.
DO NOT file a homeowners claim. Depending on the dedcutable, your coverage will be limited. Even with a zero deductable, just filing a claim will result in increased premiums for years to come.
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#6
Quote from fenderman View Post :
DO NOT file a homeowners claim. Depending on the dedcutable, your coverage will be limited. Even with a zero deductable, just filing a claim will result in increased premiums for years to come.
I agree there is a good chance of increased premiums which with a deductible would probably not be worth it. It is an option though, you have to run the numbers.
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#7
I definitely wouldn't file insurance as I just paid $575. It is a 50" plasma. Or at least it was! I called a local repair shop and he said the plasma screen is more expensive than the entire TV, which is what I expected.

Does anyone have any idea on the durability of LCD or LED vs. plasma. We have young children, and I can't believe they haven't broken the TV themselves, with how easily I broke the glass. We're new to these large TV's as we just barely got rid of the old CRT. I sure am missing the durability of the CRT. At this point, I'm afraid to get another plasma.
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#8
Quote from allforfree View Post :
Is there any hope? I was tossing a very small light weight ball near the TV and it hit the screen just right and now I've got a very large rock chip.
Find a junked identical plasma TV with a good screen but broken electronics? laugh out loud

Why did you throw the ball so hard? I'm assuming this from E = mv^2 and the fact you said m was small.

You do realize you'll never again be able to tell your kids to not throw stuff.
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#9
Quote from allforfree View Post :
I definitely wouldn't file insurance as I just paid $575. It is a 50" plasma. Or at least it was! I called a local repair shop and he said the plasma screen is more expensive than the entire TV, which is what I expected.

Does anyone have any idea on the durability of LCD or LED vs. plasma. We have young children, and I can't believe they haven't broken the TV themselves, with how easily I broke the glass. We're new to these large TV's as we just barely got rid of the old CRT. I sure am missing the durability of the CRT. At this point, I'm afraid to get another plasma.
LED just describes the style of backlighting on an LCD panel, so they are the same. Really all flat screen TV's are the same in terms of something hitting the front visible panel. They are all made of glass. With an LCD if you punctured a small part of it only that part would die initially, it would likely spread though. With a plasma you can let all the gas out with a puncture. DLP might be somewhat more durable, some of them still have a plastic front I think, To me that would not be a reason to buy a DLP.
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#10
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#11
You can create more cracks around the screen to make it look more uniform :p
Not funny,
Wouldn't Squaretrade cover it?
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#12
Quote from arjun90 View Post :
You can create more cracks around the screen to make it look more uniform :p
Not funny,
Wouldn't Squaretrade cover it?
nod Actually, at this point, it is kinda funny. It's sad to lose such an expensive item, but it's not the end of the world. We will have to do without a TV until BF, though, when hopefully I can save up to get a new one.

I would live with the cracks if the TV worked, but it's just black. From what I've read, the circuit board is fried. I'm not sure about the plasma gases, I assume their released.

Does square trade cover accidents? And do they fulfill their warranties? I didn't have good luck with them when I needed a warranty claim years ago, and haven't used them since.
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#13
Quote from larrymoencurly View Post :
Find a junked identical plasma TV with a good screen but broken electronics? laugh out loud

Why did you throw the ball so hard? I'm assuming this from E = mv^2 and the fact you said m was small.

You do realize you'll never again be able to tell your kids to not throw stuff.

I'm pretty sure my electronics are broken as well. From what I've read the circuit board is fried.

I really didn't throw the ball hard at all. We have a toy chest next to the entertainment center, and I missed. I just assume that I hit it just right. I think at this point, I'm much more worried about what I can do by throwing things than my kids! laugh out loud
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#14
At least you're in a good mood and understand that it's just a TV. I know people who would have made a whole riot scene if something like this happened to them.

Reps for you.
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#15
Quote from dude2000 View Post :
you can always get a screen protector for ~ $100

http://tv-protector.com/buy40off....QAodoEni0Q

http://www.amazon.com/s/?ie=UTF8&...1t0o702p_b
Thank you! That TV protector sounds like a good option. Had someone told me to get one before, I'm sure I would have been cheap and not gotten one. But, we are definitely getting it next time!
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