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You can call Copenhagen Tobacco 1-877-703-2673 Monday-Friday, 9 a.m. - 10 p.m. ET Saturday, 9 a.m. - 5 p.m. ET Closed Sunday
Thank you for the phone number! REPPED!!!
Mine arrived broken... smashed to smithereens! I was so bummed! But my mailbox smelled heavenly!
I just called, and talked to Matthew.
By the way, 1-877-703-2673 OPTION 1
He said they will send another one out to me, but that I had to wait 28 days from the order date, then I had to call back to reorder it. He said my order date was Aug 17th. So, I would have to wait until about September 17th to call and reorder it.
I thought that was odd because I knew I ordered it when this post was first posted on Slickdeals, but I could not remember when that was.
So, he said I needed to wait and call back. I said, okay.
Then I checked this thread, and sure enough, I ordered it around July 3. So, I called back and talked to Courtney. She said that Matthew needed to look at another screen to see the actual ORDER date. He was looking at the SHIP date.
So, the moral of that story is, that if you call, make sure they look at the screen that tells them when you ORDERED it, not when it SHIPPED.
Courtney reordered it for me. It will still take 4 - 6 weeks to get to me, but at least I still got in on the deal!
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