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Direct TV-Viacom dispute=Credit on your bill tomorrow
This was posted on Craigslist and I figured I would pass along the info. Mods, please move to where appropriate.
http://mediadecoder.blogs.nytimes...-customers
I do not know if this violates the customer agreement, just in case anyone is locked into a contract they don't want to be in anymore.
"WHAT THEY DONT WANT YOU TO KNOW IS THEY WILL BE GIVING THEIR CUSTOMERS A CREDIT TOMORROW FOR THE REMOVAL OF THE CHANNELS. WHEN I ASKED THEM IF THE CREDIT WILL BE AUTOMATICLY DEDUCTED FROM THE BILL, THEY PROMPTLY TOLD ME NO AND THAT IF I DON'T CALL I WILL NOT RECIEVE THE CREDIT."
DirecTV customers may lose access to Viacom’s 17 television channels, including Nickelodeon, MTV and Comedy Central, at the end of the day on Tuesday because of a dispute between the two companies.
The blackout, if it happens, would affect DirecTV’s 19.9 million customers in the United States — almost one-fifth of all the households that subscribe to cable or satellite television across the country. It is the latest in a series of fights over the fees paid by distributors like DirecTV for bundles of channels owned by programmers like Viacom. Earlier this month customers of one of DirecTV’s competitors, the Dish Network, lost access to the channels AMC, IFC and WE TV.
DirecTV, for its part, tried to downplay the significance of the possible blackout of programming by noting the time of year when it could occur. “Kids are off school and headed outdoors,” it stated on one of its Web sites Tuesday morning, “the Summer Olympics are on the horizon, and many of us are on vacation.” Oh, and “Viacom doesn’t have all that much original programming this summer.” The distributor correctly noted that most blackouts, when they do happen, do not last very long, since customers pressure the companies involved to come to a new agreement.
http://mediadecoder.blogs.nytimes...-customers
I do not know if this violates the customer agreement, just in case anyone is locked into a contract they don't want to be in anymore.
"WHAT THEY DONT WANT YOU TO KNOW IS THEY WILL BE GIVING THEIR CUSTOMERS A CREDIT TOMORROW FOR THE REMOVAL OF THE CHANNELS. WHEN I ASKED THEM IF THE CREDIT WILL BE AUTOMATICLY DEDUCTED FROM THE BILL, THEY PROMPTLY TOLD ME NO AND THAT IF I DON'T CALL I WILL NOT RECIEVE THE CREDIT."
DirecTV customers may lose access to Viacom’s 17 television channels, including Nickelodeon, MTV and Comedy Central, at the end of the day on Tuesday because of a dispute between the two companies.
The blackout, if it happens, would affect DirecTV’s 19.9 million customers in the United States — almost one-fifth of all the households that subscribe to cable or satellite television across the country. It is the latest in a series of fights over the fees paid by distributors like DirecTV for bundles of channels owned by programmers like Viacom. Earlier this month customers of one of DirecTV’s competitors, the Dish Network, lost access to the channels AMC, IFC and WE TV.
DirecTV, for its part, tried to downplay the significance of the possible blackout of programming by noting the time of year when it could occur. “Kids are off school and headed outdoors,” it stated on one of its Web sites Tuesday morning, “the Summer Olympics are on the horizon, and many of us are on vacation.” Oh, and “Viacom doesn’t have all that much original programming this summer.” The distributor correctly noted that most blackouts, when they do happen, do not last very long, since customers pressure the companies involved to come to a new agreement.
