Forum Thread

No longer able to print Redplum coupons

pinchshopper 490 414 July 12, 2012 at 01:43 PM
I used to be able to print Redplum coupons on this PC, but that all changed a while back, and I can't figure out the problem. If someone could offer some advice, I would be most grateful.

Now when I select the coupons to print and hit print, "Preparing to Print" pops up on the screen, and the status bar scrolls, but that's all it does. I suppose it would do that from now on, and never print anything.

I've tried IE and Chrome, and neither will print the Redplum coupons.

I reinstalled Java and made sure that they were selected to run automatically, but still the same results; no coupons.

Any suggestions?

Thanks

7 Comments

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#2
Do you try reinstalling the coupon printer? May be a newer version.
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#3
Have you tried from Firefox? It could be something within Internet Options which both IE and Chrome use. Firefox does not.
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#4
Not sure how these printers work really, but could it have been in the past the coupon printer was your default printer and now its not? I have seen a few programs mess up because it just assumes the default printer is the correct one.
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#5
Quote from menace33 View Post :
Have you tried from Firefox? It could be something within Internet Options which both IE and Chrome use. Firefox does not.
I tried Firefox just now, but it won't let me check which coupons to print, and I keep getting an error window saying that Firefox has crashed.
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#6
Quote from mrbobhcrhs View Post :
Not sure how these printers work really, but could it have been in the past the coupon printer was your default printer and now its not? I have seen a few programs mess up because it just assumes the default printer is the correct one.
I did just install a new Brother printer, but I was having the problem with the old Epson too.
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#7
Quote from pinchshopper View Post :
I did just install a new Brother printer, but I was having the problem with the old Epson too.
as in having problems, you mean problems printing your coupons (and is it the same problem or a different one)? do you use a normal printer or do you have to have a special one for these coupons?
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#8
Makse sure that your printer is directly attached to the computer you want to print coupons from.
Printing coupons from the network fails for me.

RedPlum FAQ

http://www.redplum.com/info/faq.aspx
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Last edited by evongugg July 16, 2012 at 05:17 AM
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