Official Sephora Coupon Thread

I edited the wiki and the Brighten and BE buxom duo codes no longer work.

5 free samples until July 13!!



STEP 1: Pick up to 5 samples* of your choice below.

STEP 2: Then, click ADD SAMPLES TO BASKET at the bottom of the page. Your custom collection of samples will be packed in an airplane-approved Sephora bag. **

yet another new 500 point perk online:

Benefit Makeup Your Mind—an exclusive product handpicked for Beauty Insiders only.

This kit includes deluxe samples of the following:
- BADgal Mascara Duo in black and plum
- Creaseless Cream Shadow/Liner in R.S.V.P. (sparkling champagne)
- Posietint
- Lipstick in Lady's Choice (naturally nude)
- Stay Don't Stray Eye Primer

coupon code: LASHOUT Free Shiseido Perfect Mascara sample w/ any order. While supplies last.

Does anyone know Sephora's policy for returns without a receipt? I know they take your license info when you do one, but is there a limit on how much you can return without a receipt? I already returned a couple of items without my receipt because I couldn't find it, and now I just got something as a gift that I would like to exchange. TIA.

Quote from hh253407 : yet another new 500 point perk online: Benefit Makeup Your Mind—an exclusive product handpicked for Beauty Insiders only. This kit includes deluxe samples of the following: - BADgal Mascara Duo in black and plum - Creaseless Cream Shadow/Liner in R.S.V.P. (sparkling champagne) - Posietint - Lipstick in Lady's Choice (naturally nude) - Stay Don't Stray Eye Primer

Here's the picture.

Quote from giggles016 : Does anyone know Sephora's policy for returns without a receipt? I know they take your license info when you do one, but is there a limit on how much you can return without a receipt? I already returned a couple of items without my receipt because I couldn't find it, and now I just got something as a gift that I would like to exchange. TIA.

My mother has taken back numerous items without a receipt. She's never had a problem. Your best bet is to maybe say you had an allergic reaction to the product, they will take it back no questions asked. HTH.

Quote from giggles016 : Does anyone know Sephora's policy for returns without a receipt? I know they take your license info when you do one, but is there a limit on how much you can return without a receipt? I already returned a couple of items without my receipt because I couldn't find it, and now I just got something as a gift that I would like to exchange. TIA.

omg, i was going to ask that question,

i recently had few items to return but the ladies at sephora didn't want to issue me a store credit and this has happened many times, so they offered me one option, even exchange, i'm so sick of them treating me like i'm worthless if i dont have a receipt. does anyone have a problem like this?

Quote from MoonSprite : My mother has taken back numerous items without a receipt. She's never had a problem. Your best bet is to maybe say you had an allergic reaction to the product, they will take it back no questions asked. HTH.

i told them i couldn't use one of items i was returning b/c i have very senstive skin and its the truth and they still didn't care, its always the same w/every sephora store in so. cal. stores, they never want to give you a store credit just even exchange, even on the back of the receipt is says, no receipt then we issue a store credit, for some reason the people there keep saying its up to the manager.

any advice?

Quote from MoonSprite : Anyone know when the next friends and family sale will be?

i'm guessing before or after turkey day in nov.

Quote from hh253407 : yet another new 500 point perk online: Benefit Makeup Your Mind—an exclusive product handpicked for Beauty Insiders only. This kit includes deluxe samples of the following: - BADgal Mascara Duo in black and plum - Creaseless Cream Shadow/Liner in R.S.V.P. (sparkling champagne) - Posietint - Lipstick in Lady's Choice (naturally nude) - Stay Don't Stray Eye Primer

ahh i wish they sold this like their other mini kits! cute

Quote from lovefreebees : omg, i was going to ask that question, i recently had few items to return but the ladies at sephora didn't want to issue me a store credit and this has happened many times, so they offered me one option, even exchange, i'm so sick of them treating me like i'm worthless if i dont have a receipt. does anyone have a problem like this? i told them i couldn't use one of items i was returning b/c i have very senstive skin and its the truth and they still didn't care, its always the same w/every sephora store in so. cal. stores, they never want to give you a store credit just even exchange, even on the back of the receipt is says, no receipt then we issue a store credit, for some reason the people there keep saying its up to the manager. any advice?

It depends on the store + SA, I live in SoCal, I go to the Sephora & Glendale & have not have problems returning w/o receipt. I only did it twice w/o receipt though. They asked me for an ID and returned, not happily but still. Next time I suggest you show them a reciept (any) with the sephora return policy (highlight the part of the policy where it says you can return w/o receipt) and say that you called in earlier and some one said it was okay. (normally i call ahead to check) The SA's at the VS near always say I cannot return for store credit w/o a receipt, I just show them the policy on the receipt and said I called VS Customer Service, then no problem. They might give an attitude but all is well as long as you get what you want done

Quote from lovefreebees : omg, i was going to ask that question, i recently had few items to return but the ladies at sephora didn't want to issue me a store credit and this has happened many times, so they offered me one option, even exchange, i'm so sick of them treating me like i'm worthless if i dont have a receipt. does anyone have a problem like this? i told them i couldn't use one of items i was returning b/c i have very senstive skin and its the truth and they still didn't care, its always the same w/every sephora store in so. cal. stores, they never want to give you a store credit just even exchange, even on the back of the receipt is says, no receipt then we issue a store credit, for some reason the people there keep saying its up to the manager. any advice?

Wow, that's awful. All the girls at my Sephora are super nice and take back anything at any time. They always give freebies, too. Perhaps you can send a letter to sephora.com? Explain that the store associates are not very nice and you feel hassled when you shop there. Tell them they make you feel like your business is not wanted. Or try and contact the district manager. I wouldn't talk to the store manager, I would go over his/her head. I definately wouldn't let them treat you that way. Remember, they need YOUR business.

Same here - ours are amazing and so sweet, no issues returning multiple times. I'm sure if someone returned 50 items a month it would be a problem, but a few items here and there shouldn't be an issue. Of course most of mine are still new, so not sure if the items being used/empty/ is worse (they can't resell anything returned even new, I believe)

They have records of all our purchases both in store and online, maybe they look that over and see if we buy often too? I guess it also depends if that particular store happens to get constant returns, or people even trying to return things the store doesn't have, etc....they would be more "on edge" then.

You know how you can go to a Sephora store and if they don't have a certain item instock they will give you a free shipping code? It's supposedly one time use and expires in a week. However, I've used one twice from last year. How does this work? Does it throw up a red flag in your account? This code is still working.