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Time Warner Cable - Internet Only plan $20 + tax BASIC plan Internet DFW/Denton area YMMV

Stn 139 July 31, 2012 at 04:40 PM in Home & Home Improvement (4)
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I was lied by a Time Warner Customer service named: Arsie via the chat for $20 Internet plan for 20 Mbps down stream.

However, I would be able to get the Internet service down to 19.99 with the basic plan (maybe 3Mbps down stream) after complaining with the customer service.

17 Comments

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#2
Quote from Stn View Post :
I used the chat feature in Time Warner cable website to get the deal: $20 per month + 2.xx renting router + tax.

If you call their customer service#, all the Internet only deals are $40 or above.

12 months deal + no contract.
Were you already a TWC Internet customer?
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#3
Quote from sandersann View Post :
We're you already a TWC Internet customer?

Yea and how do you chat that one???


"hey, I'm paying $55 for Internet only . Some dude online said I could get it for $23, make it happen baby".

Wade>

Due to cost-saving pricing promotions and special offers specific to your area our phone sales associates would be better equipped to help you. To ensure you receive the best assistance and pricing, please call us. We will do our best to assist you in any way possible.

FAIL
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#4
Anyone else able to replicate this deal???
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#5
yes please answer
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#6
Quote from squirty View Post :
Anyone else able to replicate this deal???
As noted by my post above def. no.... But I called and got $5 off for 6 mos.... Thanks time Warner ..Frown.. Sucks I don't live in DFW like OP.
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L4: Apprentice
139 Reputation
Original Poster
#7
Quote from sandersann View Post :
Were you already a TWC Internet customer?
1. I go here: https://ids.rr.com/nidp/saml2/sso

2. Click on "Continue" button on tab "Order without Signing in"

3. Put in your account first name, last name & phone, zip code.

4. On the right tab, there will be a button "Chat With Us" click there & begin the chat.
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#8
i got this error when i clicked on the OP link

"We are unable to complete your request at this time
due to a system error. Please try again later."
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#9
You might want to clear your cookies. Time Warner's websites are cookie crazy!
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#10
There was this guy who was working on a pole (nohomo) who didn't believe that I did not watch tv and then thbought it was cause I didn't have cable so he hooked it up to my neighbors line. Isn't that a sd. Maybe fp wothy
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L4: Apprentice
139 Reputation
Original Poster
#11
Thanks for all the inputs. I call back the customer service and they confirm that customer service lie to me. She set me up with 20$ MORE on what we are paying right now.

The customer service then would be able to change my Internet service down to the "basic" one with 3 Mbps down stream for $19.99, which what I want it.

I'll change the content of the first post.
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#12
This plan is $20 in buffalo ny area, not a special just the standard price.
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L4: Apprentice
139 Reputation
Original Poster
#13
Quote from ffranky View Post :
This plan is $20 in buffalo ny area, not a special just the standard price.
That what I was seeking for many months. Many times I tried to call their custome service, Time Warner just keep refusing to reduce my Internet access monthly cost by reduce the down stream speed.

It's unfortunate but we have very bad ISP competition in DFW area. After kicking ComCast down to Houston, there are only 2 big players there Time Warner Cable & Verizon Fios. They never provide any promotion for the Internet only. And their Internet plan only is going from 39.99 and up.
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#14
Time Warner Basic is $19.99 everywhere - not a slick deal. not a deal at all. just retail price...
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#15
Wouldn't be able to get you $20 Internet Only but I can definitely help you get the best deal possible for you for TWC. PM me.
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