FREE accessories on last weeks HP price mistake - possible YMMY

08/11/2012 05:19:14PM Agent (Alana D.): "Please do accept our apologies."
08/11/2012 05:19:39PM Agent (Alana D.): "Have you ever thought of replacing the order?"
08/11/2012 05:20:19PM Agent (Alana D.): "Right now, we are offering a twenty percent discount, if you will replace the order. Sounds great right?"
08/11/2012 05:21:10PM CHANG: "Oh, I do appreciate that, but it is really overpriced even with the 20% off ..."
08/11/2012 05:21:12PM CHANG: ""
08/11/2012 05:21:33PM CHANG: "So I guess I may look for some other deals ..."
08/11/2012 05:21:37PM Agent (Alana D.): "Well, that is correct."
08/11/2012 05:22:16PM Agent (Alana D.): "Another option HP is offering, is I do believe that we have sent an email for a coupon worth $200."
08/11/2012 05:22:45PM Agent (Alana D.): "You can use that coupon to make a purchase for any qualified HP products."
08/11/2012 05:23:07PM Agent (Alana D.): "You can use that for a different type of desktop."
08/11/2012 05:23:21PM CHANG: "Oh yep, I had got it, and I do really appreciate that HP being a great company for offer us the coupon while HP can just cancel the order "
08/11/2012 05:23:59PM CHANG: "Actually I had already use that coupon with some extra $$$ for a nice HP monitor "
08/11/2012 05:24:15PM Agent (Alana D.): "Oh, that is wonderful."
08/11/2012 05:24:39PM Agent (Alana D.): "With regards to the flash drive can you please give me another minute."
08/11/2012 05:24:54PM CHANG: "sure no problem "
08/11/2012 05:25:15PM Agent (Alana D.): "Thank you very much, Chang"
08/11/2012 05:25:27PM CHANG: "You are welcome Alana "
08/11/2012 05:28:12PM Agent (Alana D.): "Thank you very much for patiently waiting."
08/11/2012 05:28:57PM Agent (Alana D.): "Okay I did some verification and we will just go ahead and refund the amount for the flash drive."
08/11/2012 05:29:24PM Agent (Alana D.): "We will not inconvenience you of making a physical return."
08/11/2012 05:29:27PM CHANG: "cool, so how can I ship the flash back?"
08/11/2012 05:29:52PM Agent (Alana D.): "We will just refund you the amount without sending it back to us."
08/11/2012 05:30:09PM Agent (Alana D.): "You can keep it or give it somebody else who can use it."
08/11/2012 05:30:14PM CHANG: "wow, I didn't expect this ..."
08/11/2012 05:30:30PM CHANG: "okay, I do very appreciate it "
08/11/2012 05:30:52PM CHANG: "So when will the money be credit back to my account?"
08/11/2012 05:30:59PM Agent (Alana D.): "I am now making your reference number for the refund."
08/11/2012 05:31:34PM Agent (Alana D.): "It will take three to five business days before you can see it reflected back in your credit card."
08/11/2012 05:31:50PM CHANG: "okay, got it "