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#1
08-16-2012, 12:59 AM
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Crest Intensive Whitestrip Money Back Guarantee problem?
I purchased the whitestrips around July 1st.. called the money back guarantee number on the back and sent out everything they needed a little after a week of purchase since I wasn't satisfied with my results. Definitely not worth $60. I've whitened my teeth before and these were the worst whitestrips I've used (super painful and sucked at whitening). Anyway, I got my rebate back with them saying DECLINED because I didn't purchase in the specified time period. The box says I have to send out my rebate within 60 days if i'm not satisfied.. Which I did. I'm so irritated with them. I did another rebate with them about two years ago (last rebate I did).. one of those purchase $50 and get $10 back or whatever.. I actually purchased over $70 worth of things and included the receipt and sent it back declined saying I didn't purchase $50 worth of items when I did. Irritated.
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Multi-Quote| 08-16-2012, 12:59 AM | |
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#2
08-16-2012, 07:57 AM
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small claims court?
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#3
08-16-2012, 09:21 AM
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P&G has been bad on rebates lately. Call their CS and explain the situation. I did P&G rebate requiring $50 and it was sent back saying didnt meet that even though my receipts showed $55. I called, and they corrected their error and i got the $$ back.
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#4
08-18-2012, 02:59 PM
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If you can't get them to correct this by phone, file a complaint with the Better Business Bureau www.bbb.org Usually companies are quick to respond when a complaint is filed.
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#5
09-08-2012, 04:22 AM
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#6
09-11-2012, 10:04 AM
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Just call them, I am sure they will correct the mistake. If the rep your speaking to doesn't help ask to speak to a supervisor or manager.
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#7
09-15-2012, 03:12 AM
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Does anyone have the address for the satisfaction guarantee?
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#8
09-16-2012, 03:21 PM
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Luna - I don't have the address but just call the number on the back of the box and they'll give it to you.
Everyone else - I wrote them and explained the situation... and they sent the $ they owed to me back. I prob. won't be doing any more p&g rebates since I don't trust them. |
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