I ran the diagnostics at
but it did not fix the issue.
Followed steps at
but that too did not help.
The scanner was working fine till last week. Connected the Officejet 4500 to another computer(running Windows 7), directly to the socket in wall, but still the scanner does not work.
The Officejet 4500 is connected to a desktop running Windows XP. Glanced the manual at
1. Do I have to replace the bulb as
2. Is the scanner bulb generally available at a local Best Buy/Staples store?
3. What else can I try?