FYI I won a $10 code two days ago and it was emailed instantly - I tried to use it and I got the message that it was "closed and is no longer active". Had a live chat with NewEgg rep and she said they have temporarily or permanently suspended the code which may be due to funds for the promo being depleted? She could not credit my account $10 or give me a new promo code. I opened a case with BBB yesterday.
May not be worth the hassle to even play this because if you win, be warned.
EEK - thanks for the heads up. Just won the same and was wondering why it wouldn't take the code. Very odd that they still let people win...
I highly recommend sending in a BBB complaint. I JUST received a $10 gift certificate from newegg almost certaintly because of the complaint. Very glad to see they followed through, but leaves a bad taste in my mouth having to fight for it. Still worth it though!
Here were my complaint details:
9997 East Rose Hills Road
Whittier, CA 90601
Contact: Segue, Dianne V.
Phone: (800) 390-1119
Complaint Description - Posted 9/27/2012 8:40:01 AM
I won a $10 gift certificate/promo code through Newegg's mobile "Golden Egg" sweepstakes. Immediately I received an email containing the winning code. I went to place an order that same hour and I receive the message: "The promo code XXXXXXXXXXX has been closed and is no longer active". I started an online chat and was told that Newegg has shut down that code, at the least temporarily likely from funds being depleted. I would like a valid promo code that I was told I won.
I won a $10 promo code but it will not work for me. Newegg refuses to credit or provide a valid code.
I would Like Newegg to credit my account $10, or provide me with a $10 gift certificate or VALID promo code.
Date Problem First Occurred:
Product or Service: Computers, Electronics
Model Name or Number:
Amount In Dispute: $10.00
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