Kind of a nightmare... Why does one actually need to call in and speak with a rep? I provided all information to them online and I'm just confirming it to them on the phone? Also, why does it have to be mailed? :-/ Don't think I'll buy another saveology item in the future. Don't really care how much I save on something so small.
"I need wings to fly to see another world and feel the greatness of being me." - African orphan on BIA2.
I hate saveology with a passion now! I have been trying to get a refund from them for almost half a year now! I don't think I will ever see my money back! Every time I email them, they say they are working on it. This last email I sent is the last, then I'm calling them to give them a piece of my mind. They even gave me a wrong address to send my gift card to! I don't know if they tried to use that as an excuse that I didn't get my card on time for a refund or what, but they gave me wrong address. Then when they give me the right address, they take forever and still no credit OR money. By this point, all I want is my money so I can terminate my account from them forever. I don't ever want to deal with them. Their service is horrible!
I hate saveology with a passion now! I have been trying to get a refund from them for almost half a year now! I don't think I will ever see my money back!
- sent by iPhone App Deals & Steals 3.5.5 -
You didn't use a credit card in case you have to file a chargeback? I always do with these kind of deals. I'd rather hit them with a chargeback to give them a piece of my mind instead of verbally giving it to them which really just serves to frustrate me and not them.
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