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Walgreens Balance Rewards Program - Experiences, Discussion, How-Tos

WBBell 11,673 September 6, 2012 at 04:16 PM More Walgreens Deals
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Last Edited by WBBell September 6, 2012 at 04:17 PM
It seemed like we needed a thread just to talk about all the questions, hints, gotchas, and so forth that will inevitably arise with the nationwide rollout of "The Card".

Post 'em here! Big Grin

I'll kick it off. It looks like the "Earn 10 points for every $1 spent" from the test market has been left out of the nationwide program ??

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#46
Seriously WAGS, just how much more effed up do you want your stores???? This balance reward thing is a load of smoldering, fly infested, $hit!!!! Not like anything at WAGS ever worked the way it was supposed to, and you hire morons that you don't train!

I am seriously considering sending an introduction letter to WAGS corporate office. I would like to let them know up front that I will be charging a consultant fee of 200.00 per hour for training their employees. I will tell them that my time will begin at the point in the transaction where I have to tell their employee how to use their register without crashing it. My time will end when they finally pull their head out of their a$$, my transaction is completed correctly and I leave their store.

This may sound a bit crazy, but I wouldn't be surprised if the morons at the corporate office actually mailed me a payment!

If I had a nickle for every time a register crashed, or they had to void my transaction and start over I would be a rich woman. Blowup
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#47
FWIW, Wag customer service gave me the following info:

- Offers are unlimited unless stated in the ad. This applies to points offers and sale prices.
- If an item is stated as limited, register will enforce limits per card.
- Excepting any limit, multiple points items can be purchased in one transaction and multiple points will be awarded.
- Register Reward program is not changing.

We shall see if this bears out.
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#48
[QUOTE=bailey327;53091782]That does help. Hope my stores get better about shelf-tagging.

I guess we shouldn't sign up online now and wait to find them instore.[/QUOTE]
I'm debating whether to sign up online or in store. Please explain your reasoning. I'm hesitant about instore because I 'listened in' while another woman tried to sign up. She was asked to input her telephone number into the pad. Some of her info then showed up on the cashiers screen. (I hate this) They already had/or she had to provide name, address, BIRTH DATE, email address and I don't know what else, cause I walked away. It was getting painful, cause the cashier is foreign, and kept getting the info wrong. In the end, customer didn't get a card anyway. Cashier said that it didn't work. (??)

I never give my real DOB for something like this. I'm already signed up to get Wag's emails, but for some reason don't get them. Or, rarely do. I want to do as I did for CVS. After I smartened up, I used generic name if I signed up the card, rest didn't sign up.

I'm wondering if the Wag's cards have to be 'activated' by cashiers. OR can we find one in store and use it?

I don't mind registering one with real TN (so I remember it), but dammit, then they get lots of info anyway!
Quote from WBBell View Post :
I have observed over many years of Wagging that most of Wags customers are not browsers. They are convenience shoppers. These shoppers will not care about this card, or will want it or use it. They use Wags as a mega-convenience store – run in, get a couple of things quick, and pay whatever the price is. If it happens to be on sale, great, if not, great. They do not want to jump through 10 hoops that will slow them down.

I agree with dodgeball above. Wags will very happily let you skip the card and pay full shelf price for anything.

I would assume that they will have stacks of new forms/cards out for the taking. Then just never register the card. Back when I was more of a CVSer than a Wagger ... well, let us simply say that I have had few CVS cards in this lifetime.


As far as redeeming $50 value, that may be a problem for those who operate in constant coupon/roll/low spend mode. I have no problems spending $50 in Wags, just buy milk, cheese, frozen food, bread, etc and it goes pretty fast.
Combined my replies above.
Quote from UsinQs View Post :
WBBell - Thanks and Repped! for starting this thread!

Weeks ago, my sweet little (clueless) cashier wanted me to sign up for the card . . . so being a sweet little (clueless) shopper, I obliged.

It was painful - she had no idea what she was doing.
A screen came up for me to input my name, then their computer base already had me in there with several addresses and several phone numbers. Stick Out Tongue

At least in my experience, I had to register with all my information right then to get my card.
Of course, I've used it on transactions since and gotten no points - which is what I expected.

very, very interesting times a'comin' . . .
Big Brother....ugh.

What other info did you have to give?
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#49
If you sign up online now, you have a chance to win a million points. I debated about doing that because I didn't think I would have the card in time, but a cashier told me I could pick up a card in the store and they would link it to my account using my phone #, since you give them that info when you sign up online. She also said that if you forget your card, your phone number can be given in order to get the discount... like other stores do.
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#50
Quote from marciadel View Post :
Quote from bailey327 View Post :
That does help. Hope my stores get better about shelf-tagging.

I guess we shouldn't sign up online now and wait to find them instore.
I'm debating whether to sign up online or in store. Please explain your reasoning.
I thought I had to have the actual card in hand and that it wouldn't be shipped in time. Now that we know we can key in a phone number, I am skipping the mess at the store and I signed up online. Was easy. Used an older phone number too.
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#51
Quote from bailey327 View Post :
I thought I had to have the actual card in hand and that it wouldn't be shipped in time. Now that we know we can key in a phone number, I am skipping the mess at the store and I signed up online. Was easy. Used an older phone number too.
According to one of walgreens replies on facebook they aren't shipping out cards for those who signed up online. So anyone who wants an actual card will have to go pick one up in store and have it linked to you account.
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#52
so let me see if I got this straight,

I can use an RR to pay for an item that gives Points?

...and vice versa

I can use Points to pay for an item that gives an RR?
Last edited by rosaries September 16, 2012 at 07:21 PM
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#53
Quote from bailey327 View Post :
I thought I had to have the actual card in hand and that it wouldn't be shipped in time. Now that we know we can key in a phone number, I am skipping the mess at the store and I signed up online. Was easy. Used an older phone number too.
Most stores in our area have cards at each register to go ahead and get them out there before the dread 9/16 and 9/30 panic time.
Quote from shedevil2530 View Post :
According to one of walgreens replies on facebook they aren't shipping out cards for those who signed up online. So anyone who wants an actual card will have to go pick one up in store and have it linked to you account.
Correct and it is a easy process to do.
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#54
Quote from CountryFan View Post :
Most stores in our area have cards at each register to go ahead and get them out there before the dread 9/16 and 9/30 panic time.

Correct and it is a easy process to do.
I thought 9/16 and forward you need card to get sale prices. Whats the 9/30 significance?

Going to sign up now, online.
I realize that if I use my landline number they'll automatically have all my info. Does anyone know if they get Name and adr if you use cell number?
How bout a fake number, as I see some have used. Has anyone gone to store and had that number matched to card? Do they insist on getting the rest of the info at store?

Gotta watch those 'fake' or 'old' tele numbers, as they very well could be someone else's real number! Roll Eyes (Sarcastic)
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#55
Ok just came back from shopping Mitchum is giving 2000 points for each 1 I was buying 4 in a transaction and getting 8000 points.
Revlon is just 1 3000 points for $15 I tried a $75 Revlon purchase and only got 3000 points. Also revlon spitting out a $2 or $4 cat off of tools.
Register locks up after 20 transactions with the card and mgr needs to come over and override the system. I stopped after that. I did redeem 40000 points for $50 worth of stuff worked very well and did recieve RR.

I did revlon 17 times
I did mitchum 3 times
recieved points every time
Last edited by Babybullydixie September 15, 2012 at 09:20 PM
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#56
Quote from marciadel View Post :
I thought 9/16 and forward you need card to get sale prices. Whats the 9/30 significance?

Going to sign up now, online.
I realize that if I use my landline number they'll automatically have all my info. Does anyone know if they get Name and adr if you use cell number?
How bout a fake number, as I see some have used. Has anyone gone to store and had that number matched to card? Do they insist on getting the rest of the info at store?

Gotta watch those 'fake' or 'old' tele numbers, as they very well could be someone else's real number! Roll Eyes (Sarcastic)
Between 9/16 and 9/30 you don't have to use the card for sales prices, do for points to be earned, but starting 9/30 you HAVE to have to card for sale prices according to the Managers I have talked to.
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#57
Quote from Babybullydixie View Post :
I did redeem 40000 points for $50 worth of stuff worked very well and did recieve RR.
So i guess we won't have to wait 3-4 days to get the points like they said. Happy about that!! Thank you for sharing

Also no one's mentioned it yet but i read a confirmation that coupons do not affect the points!!!
Last edited by shedevil2530 September 15, 2012 at 11:20 PM
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#58
Quote from marciadel View Post :

Gotta watch those 'fake' or 'old' tele numbers, as they very well could be someone else's real number! Roll Eyes (Sarcastic)
I would just call that number and see if someone answers? This way you can verify and have peace of mind.
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#59
Quote from marciadel View Post :
I realize that if I use my landline number they'll automatically have all my info. Does anyone know if they get Name and adr if you use cell number?
How bout a fake number, as I see some have used. Has anyone gone to store and had that number matched to card? Do they insist on getting the rest of the info at store?

Gotta watch those 'fake' or 'old' tele numbers, as they very well could be someone else's real number! Roll Eyes (Sarcastic)

I signed up online using my cell number. I already had a wags account so they already have all of my personal info.

I already juggle 3 CVS cards and 3 RA cards; I don't think I can manage more than one wags card until I see how all of this is going to play out.

GAAAAAHHHHHH!!!!!!!!! Head Bang
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#60
Quote from marciadel View Post :

Gotta watch those 'fake' or 'old' tele numbers, as they very well could be someone else's real number! Roll Eyes (Sarcastic)

I believe a workaround for not wanting to use your real number or take a chance on a made up number actually belonging to someone else would be to use a business phone number. My place of employment has one incoming number that customers call, but a lot of actual lines with phone numbers that in no way will be connected to any other actual person. I plan to use the landline number in our stockroom for hubby's phone number since I already tied our landline number up with my card.. What do you all think of that plan? Am I missing something? (Other than having to remember it that is. laugh out loud I will take a Print Screen of his online signup so I can go back and check it if I forget.)
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