Dell Outlet 20% off all laptops and desktops

Quote from jaydoc79 : Hi iafzal3 and anybody else that can help too..! I received my "refurbished" Dell Inspiron 15r se today. Having played with it for an hour I can detect no external or internal signs of it being a refurbished product - looks as good as new to me...! I have a question about doing the new install of Windows I was planning on doing. The notebookforums thread that I thought had it all does not look like it is the real deal - the problems with the HDD not being found and that of intel SRT not playing well with a reinstall did not seem to be resolved in that thread. So, is there an updated thread anywhere on the WWW with complete working information on how to go about doing this? Thanks.

Just wanted to let anyone that might be interested - the problems about reinstalling Windows on the Dell Inspiron 15r have likely been corrected - I had absolutely no problems partitioning the drive and reinstalling Windows as well as re-enabling Smart Response technology from Intel after the install. Did not have to do anything special.

Thanks for the deal and all the help, everyone.

Seems dead, my luck of course.

yep, finally dead

Just got my Inspiron 15R Special Edition this afternoon. Unfortunately, it is defective. I only get 4 beeps when powering it up. No screen output at all. Power button and keyboard keys light up. That's it. I am returning this to DELL. I just wasted 1 week of waiting. First time buyer for refurbished item here. I just hope this is the first and last unit to be defective. To others, please check / test your unit intensively.

Anyone with experience on returning defective items to DELL? Who pays for the shipping fee? This process is new to me. This is my first time to return an item I purchased online. TIA!

I hate to do this now, but here's a coupon for 30% off.
Other dell models have different %'s.

http://content.dell.com/us/en/dfh...arance_dfh

Below is the one we used

Quote : Alienware Laptops Take 30% off select Dell Outlet Alienware laptops! Limited time only, while supplies last! Models include: Alienware M11x Alienware M11x R2 Alienware M14x Alienware M15x Alienware M17x Alienware M17x R2 Alienware M17x R3 Alienware M18x Coupon code: T6P7KCX32R2712

It worked for me last week and for a friend this morning

After bragging up Dell in this thread and a purchaser on 3 other occasions of Dell outlet refurbs I was pretty unhappy this time around. Ordered a 17R and a 15R. Total price was *~$860 with tax.

A few days went buy and suddenly I get an email saying my items had shipped and I looked at the invoice showing a total of ~$1740. I immediately called and asked why I had this charge. As I am calling I am signing in to my Dell Outlet account and I see the first order had been canceled and a second one was placed for laptops of the same spec. As I am talking to the guy he says that I was not billed for the first set and even though the invoice shows such the first order will never actually hit the credit card. (He was right, it did not. Only showed as pending and then dropped off)
I hung up and then got to thinking "what was the price of these because if I divided that total invoice cost it came to more than double what my original order was. Well come to find out they shipped the laptops and I was charged $14 more than my original order. Now while I don't have a problem paying $14 more, I am fairly certain that has to be illegal. I did not call to cancel, I was never sent an email saying anything was canceled and my higher priced order was shipped and billed to my credit card.

When they arrived the 17R was dead. 8 beeps and no screen (LCD hardware error they said) I was told that I would have to set up a time for a tech to come repair it. I was furious at this point. I should not have to have a DOA laptop repaired on my time. I should have a replacement shipped out.

With all that I had been talking to a supervisor (customer care rep) since they call to ask how things are when you make an order. (At least they have the past few times for me) They refunded the $14, refunded $25 more for the "mistake" and then the guy immediately shipped me a "new" 17R so I didn't have to set up an appointment to get the one fixed.

Overall it wasn't a very great experience and if I was a first time buyer I would think they are shady as all hell, specifically for charging me more for an order I did not approve. The customer service was excellent though. They always called to check on things, very apologetic, and tried to make things right by offering credits. I am still a bit concerned over how they were able to charge me more for that order without any "ok" from me. I continue to use Dell Outlet because the laptops I have bought for family and myself have yet to have a problem (sans the one shipped with a bad LCD) in the 3 years since I have been buying them.

Don't worry. They'll take care of you. Outlet items are a bit iffy when it comes to quality but Dell is usually good at resolving these issues. They'll send you the shipping label upon request.

Quote from HackrDaD : Just got my Inspiron 15R Special Edition this afternoon. Unfortunately, it is defective. I only get 4 beeps when powering it up. No screen output at all. Power button and keyboard keys light up. That's it. I am returning this to DELL. I just wasted 1 week of waiting. First time buyer for refurbished item here. I just hope this is the first and last unit to be defective. To others, please check / test your unit intensively. Anyone with experience on returning defective items to DELL? Who pays for the shipping fee? This process is new to me. This is my first time to return an item I purchased online. TIA!

Quote from HackrDaD : Just got my Inspiron 15R Special Edition this afternoon. Unfortunately, it is defective. I only get 4 beeps when powering it up. No screen output at all. Power button and keyboard keys light up. That's it. I am returning this to DELL. I just wasted 1 week of waiting. First time buyer for refurbished item here. I just hope this is the first and last unit to be defective. To others, please check / test your unit intensively. Anyone with experience on returning defective items to DELL? Who pays for the shipping fee? This process is new to me. This is my first time to return an item I purchased online. TIA!

they will send you return shipping lable, more they will also offer your replacement with the better configuration and also offer 30 to 50 $ off for your pain..


you are in the best position.. hit hard .. may get big home run... this I am telling after 3 to 4 times experience. every time I gets best.

anyone know of any coupon codes for New PCs?

Interested in purchasing 2 all-in-one pcs

Quote from burne201 : anyone know of any coupon codes for New PCs? Interested in purchasing 2 all-in-one pcs

There are new coupons today:

Save 25% on any Dell Outlet home laptop or desktop priced $1000+

F8ZQD8K7Q6RH9Z

Save 20% on any Dell Outlet home laptop or desktop priced $500 to $999

Z2$JF$PGCBJ53K

Save 15% on any Dell Outlet home laptop or desktop priced up to $499

11J23RLCM1WV40

expires 10/02/2012

Quote from Eric10301 : Seems dead, my luck of course.

The new coupons this week:

Save 25% on any Dell Outlet home laptop or desktop priced $1000+

F8ZQD8K7Q6RH9Z

Save 20% on any Dell Outlet home laptop or desktop priced $500 to $999

Z2$JF$PGCBJ53K

Save 15% on any Dell Outlet home laptop or desktop priced up to $499

11J23RLCM1WV40

New Coupons expire 10/02/2012

Quote from manu1 : Got my (Certified Refurbished) and it looks awesome, no scratches what so ever. Coupon is still active & if you want more discount place an order & then call (800 624 9897) to cancel it (after 1-2 hours), the rep will offer you $25-$30 to keep the laptop.

Hey Manu,

What is the correct approach to get that $20-30 off, any tips before I make the call. I just ordered mine like an hour ago.

any coupons for new PC's not looking for refurbished from the Outlet. I want to get new

Quote from manu1 : Got my (Certified Refurbished) and it looks awesome, no scratches what so ever. Coupon is still active & if you want more discount place an order & then call (800 624 9897) to cancel it (after 1-2 hours), the rep will offer you $25-$30 to keep the laptop.

I called to cancel, once connected with cancellation department, they offered $25 off and when I asked for $50 off, they offered $30 off. So the trick worked.

Got myself an Alienware 14XR2 with i7-3610QM, 64 GB mSATA, 750 GB SATA Hard Drive 7200 RPM, 12 GB Dual Channel DDR3 1600MHz, 1 GB DDR5 NVIDIA GeForceGT 650M, HD+ screen for $1055 which costed me $905 as I had purchased three $300 gift cards with $50 promo cards.