I called and apparently the CSR was aware of the ebay order issue. He offered me either an additional pack or a credit. I went for the second pack.
MMmm - I sent my inquiry Saturday afternoon - this afternoon they responded with 1/2 refund - which I accepted and they already posted to PayPal... Didn't offer the second pack which I probably would have gone with but I assumed this was cleanest.
I too, was one of the few, if not, many, who just sent a message to the dealer and they responded back by offering half price refund. They then immediately refunded $4.48 to my PayPal. So I didn't have to file a dispute. Also, it appears that mobile eBay version as last night still had a cached version of the old listing. I took screenshots of the listing in case there was a dispute requiring evidence. I can attach if needed later on tonight.
They offered 1/2 refund, but I said I wanted another kit and they shipped it. Good service. I understand that mistakes happen, but its how the seller responds that is most important. Even the 1/2 refund is a viable option if they refused to send out another kit. They'll defintely get positive feedback from me once I receive the 2nd kit.
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