American Express Small Business Saturday coming November 24, 2012 same $25.00 statement credit

Quote from kaiotes : Citi amex FIA Amex Amex blue $25 charged all to same merchant, not one conf email, and not one f'n CR. I call this deal a sham

What merchant?

macroni grill
it was on their map and i have a screen capture of it

Quote from vaultaddict : What merchant?

Quote from kaiotes : macroni grill it was on their map and i have a screen capture of it

MG shouldn't count, but since it showed in directory if you email customer service I'm sure they will take care of you.

I bought 2 bottles of Pinnacle Vodka for $29 that have a $12 rebate. So after $25 statement credit I will make $8 on it.

Also got $25 worth of gas.

Both confirm emails came in just after 1AM on Sunday.

Thanks AMEX!

I sent amex amex for my amex blue card. they gave me a 25CR without problem. super fast response (within couple hrs)

now about my citi and FIA.... not sure if they will be so nice.


***************************
Thank you for participating in our Small Business Saturday promotion.

Statement credits usually appear in about 8 weeks after American Express receives information from the merchant about your qualifying purchase.

However, in order to avoid further delay, I have issued a manual credit of $25.00. This credit will be posted to your account within 24 - 48 hours and will reflect on your upcoming statement.

We appreciate your decision of choosing American Express as your service brand.

Sincerely,

Bliss Lohe
Email Servicing Team
American Express Interactive Services

Quote from cooljw : MG shouldn't count, but since it showed in directory if you email customer service I'm sure they will take care of you.

Had dinner at a local restaurant on 11/24, charges posted 11/26, credited 11/27. Macys Amex card

I ordered online from a company I had used last SBS. However, every order I placed had backordered items. One charge posted to one of the cards yesterday for SEVEN dollars. I emailed them stating that my orders need to be charged in full to qualify. (They charged in full last time when I had a BO.) I don't know if it's possible for them to go back in and change the charges to my card now (to over $25 as ordered). I emailed them as they won't answer phone or online chat. I think I'm going to end up losing $75 in credits and having to pay ~$15 to return what they shipped.

Quote from SacState : Had dinner at a local restaurant on 11/24, charges posted 11/26, credited 11/27. Macys Amex card

Ditto here.. though when I checked yesterday the 11/27 credit hadn't appeared yet. Now it has!

Quote from kaiotes : Citi amex FIA Amex Amex blue $25 charged all to same merchant, not one conf email, and not one f'n CR. I call this deal a sham

And I call this an ignorant post.

All my credits are in. The credit came through on my Bloomie's Amex last night.

Wow, thanks for the information, I'm really new here, so any help with other small business owners is much appreciated. Thank you, great post.

I have an extra $25 pending charge from the merchant, not credit ! hmm

I take my rant over amex back.

Here's what happened.
I have
citi amex
fia amex
amex blue
i emailed them this morning about my legit small biz $25 that was charged to my blue account. They agreed to issue credit. asked them for support on my citi and fia cards. initially the guy said i need to contact the individual issuers, which was what i had expected. after exchanges of few messages he hinted he was able to offer me the 2x25 that hit my fia / citi amex cards. i dont think they have the ability to check and see if i actually possess those accounts as he had not asked for my card info+ billing info. just got word that he would give me add'l $50 CR to my amex blue account. This was totally UNEXPECTED!!!.

Contacted AmEx care before I got my small business credits on both my cards, and they issued me an additional $25 credit to each card, and the SMS credits showed up as well. Bought $100 worth of stuff at a local nutrition store, got a $100 credit from Amex and a $50 gift card from the merchant! Thank you Amex!