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American Express Small Business Saturday coming November 24, 2012 same $25.00 statement credit

h_pagoda 1,204 380 September 24, 2012 at 07:35 PM in Free / Freebie (3) More Express.com Deals
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Last Edited by widgit November 22, 2012 at 03:41 AM
Heads Up: I got an email from Amex directed to small businesses saying that they will again be having SBS on Nov 24, 2012.

Information is limited for now, but here are the highlights:

$25.00 statement credit

"We are helping customers find you by placing all American Express small merchants on an online map so they can shop small at your business."
The map feature sounds like it will eliminate confusion over what businesses qualify for the offer. I'm not sure if they've had that in the past or not.

This has been posted in hot deals in past years, so that's where I put it again.
https://www.americanexpress.com/u...hop-Small/

Community Wiki

Last Edited by beowulf7 November 28, 2012 at 11:06 AM
$25 statement credit occurring as soon as Mon., 11/26/12! Cool

1. Registration
Register here (direct link): https://enroll.amexnetwork.com/US/en/SBS2012/
if it doesn't work, go through here:https://www.americanexpress.com/u...hop-Small/ and click on 'Enroll now'...

You should receive a confirmation email (Thank you for Enrolling for the Small Business Saturday(R) Offer) if your registration was successful. Save the email until you receive your $25 statement credit. After you decide which small business you will shop at (see Amex eligibility criteria #4 and 5 below) save (use prt sc and Paint program or other method) proof this small business is on Amex's list (see ShopSmall.com)--as last year when some members did not receive credit Amex told them the business they used was not eligible (by that time Amex had already removed the list for some locations).

Only CC will work. Gift cards, Prepaid cards including Serve, Bluebird, etc... will not work.
Serve cards are NOT eligible. I enrolled my MACYS American Express successfully.

There is an article about this here:
http://www.moneytalksnews.com/201...dium=email

Find your answer from last year's thread:
http://slickdeals.net/f/3389736?v=1

Authorized users may get separate 25$
For example:
http://slickdeals.net/forums/showpost.php?p=53310006&postcount=1402 (not sure why s/he did not start a new thread)
http://slickdeals.net/forums/showpost.php?p=45454094&postcount=1308
http://slickdeals.net/forums/showpost.php?p=44192498&postcount=195



2. Determining which merchants are eligible for the $25 credit

Eligibility Criteria for $25 Credit (as of Nov 18):
4. Qualifying small business locations are those identified on the Shop Small® Map, available at ShopSmall.com. In addition, small business locations that accept American Express through Square also qualify and can be found on the Square Directory at https://squareup.com/directory/?cmpId=amex. Small business locations that do not appear on the Shop Small® Map or that do not accept American Express through Square will not qualify for the $25 statement credit offer. Please note that business location information provided on the Shop Small® Map and Square Directory may contain inaccuracies or errors, including as a result of information provided by third parties. Transactions with political campaigns or political action committees are not eligible, regardless of whether they appear on the Shop Small® Map or in the Square Directory.
5. If American Express does not receive information that identifies a transaction as having occurred in-store at a qualifying small business location, the transaction will not qualify for the statement credit. For example, the following transactions will not be eligible for the credit: transactions made using an electronic wallet or any other transaction made through a third party; and transactions not made directly with the merchant.

6 Regarding the SQUARE only from point #4; Noted from the second link near top, when clicked note disclaimer below the enroll button and map
"Small business locations that accept American Express through Square also qualify for the $25 statement credit offer but may not appear on this map. For information about small business locations that use Square, please visit the Square Directory"
This means they accept Square transactions also not only

The search function on Amex's website to find small businesses in your area does NOT work as one would expect. It searches for businesses that BEGIN with your search term. For example, if you search for "wireless" it will return stores that begin with wireless like "Wireless Shop" and "Wireless City" but it won't find a store that's named "City Wireless".

Do NOT rely on the shopsmall site to give you accurate information. Around my area there are a number of Chinese restaurants listed that do not accept Amex. I don't know why they're on there then - maybe they used to take it. Be sure to call the location you are planning on visiting to see if they accept AMEX cards. It would suck to get there, have a nice meal or whatever and then get turned down on using your card.

Free Gas. Check to see if your local Gas station is listed on the Amex Map. Confirmed my local Shell is on there. Make sure to go inside and have them charge at least $25. Woohoo!

PLEASE add ONLINE OPTIONS here:
None so far... apparently



3. Determining if your transaction was eligible for the $25 credit
- Verified 2012. It has been reported on this board that you will get an email confirmation from AMEX after a successful and eligible $25 purchase
- Verified 2012. It has worked for Authorized Users cards as well, with confirmation email
- Verified 2012 The following co-branded AMEX have received confirmation email: Fidelity (FIA), Virgin Atlantic (BoA), PenFed Travel Amex, Macy's AMEX, Bloomingdale's AMEX PLEASE ADD MORE TO THE WIKI IF YOU HAVE RECEIVED CONFIRMATION

If you have co-branded AMEX and did not receive credit, please edit this part of the wiki on how to contact AMEX to fix it.


Example of email confirmation

Title: Thank you for Shopping Small
Text: Thank you for using your enrolled Card ending in XXXX and for supporting Small Business Saturday

Email confirmations can take anywhere from a few seconds to a few days. Sometimes, you may never get an email, but you will still see the 25 dollars credited on your statement. So, relax people! According to multiple posts on Nov 24 (Sat), the AMEX email system was down. However, on Nov 25 (Sun), multiple people have reported receiving the email for all their cards...

This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.

Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.

2,698 Comments

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#2581
Hmmm, my purchase with Macy's AmEx was made at a restaurant on 11/24 but it shows up on 11/26. I'll give it a few more days but then I may have to call them to sort that out.
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#2582
Quote from ShawnaC123 View Post :
Honestly, I have worked as a CSR for a couple different companies and they didn't tell us ANYTHING.

We had to make up answers all the time to get customers off the phone. Yeah I know it's not right but when you're on the phone with 50 angry customers an hour, you try to make it as bearable as you can for yourself.
I agree that the CSRs have no idea. Many of us contacted CS within the first couple days of the Gift Chain promotion last year and they could not help us because they had no idea what was going on. It took several days for them to get the memo with all of the info that they needed. These promotions come out of the marketing department and they don't do the best job of communicating with the CSRs. So I would say that no, the CSR have no idea what is coming. They will learn about it when we do, if last year is any indication.
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#2583
my CIti card finally credited.
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#2584
All 3 of my Amexs have been credited early Tue moanin. Wow, took less than 72 hrs !!!
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#2585
Got my modest two credits. Thank you, AmEx!
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#2586
got my credits!!
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Joined Mar 2005
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#2587
Did you use your 50% off Ace Coupon as well?

Quote from beowulf7 View Post :
Wow, I'm extremely impressed w/ AmEx and this SBS promo. I'm glad I found out about it through a "spam" e-mail. I called the 800 # to get the balance of my account yesterday. It mentioned that a $25 credit was sent on 11/26, i.e., just 2 days after SBS. Very impressed. I bought $30+ of stuff at a local Ace Hardware store that was on the shopsmall.com. To make it even slicker, a couple of the items I bought have a rebate. I know what I'll be doing next year the day after BF! Cool
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#2588
Quote from factory81 View Post :
I am waiting to see what direction this thread/other sites go with it. Probably tens of thousands of purchases similar to ours - and they will hopefully "fix it" or make our purchases just "go through" one way or another before I have to call.
I'm in the same boat. Only credit that didn't go through was the one at the pump at the gas station. Was there some gas exclusion somewhere that I missed?
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#2589
Quote from zmmnj View Post :
On the same boat. I have charged two cards in a neighborhood gas station (showing on AMEX SB map), one at the pump, one inside. Neither got emails or credit. Very concerned. Maybe should call CS now?
I also had a "glitch" with a gas station purchase at an eligible store. No confirmation email and no credit, unlike my other cards. So I sent a secure online message via my account; a CSR did a quick check and manually processed the $25 credit.
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#2590
I made a purchase on 11/24 but showing it as 11/26 Frown
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#2591
Quote from shaq03000 View Post :
I made a purchase on 11/24 but showing it as 11/26 Frown
same here and it was my citi amex card. Cannot even call amex for this. Don't know what to do.Frown
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#2592
Quote from yoyo2 View Post :
same here and it was my citi amex card. Cannot even call amex for this. Don't know what to do.Frown
I called AMEX , they asked me to call back after after Dec 1st
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Joined Sep 2003
Worlds Most Modest Man
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#2593
Quote from PedroR View Post :
Did you use your 50% off Ace Coupon as well?
Yes I did. I used it on a $26 item and got it for $13. So it was truly a slick shopping experience on SBS. Cool
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#2594
Quote from ricksteph View Post :
I also had a "glitch" with a gas station purchase at an eligible store. No confirmation email and no credit, unlike my other cards. So I sent a secure online message via my account; a CSR did a quick check and manually processed the $25 credit.
OK I'll give that a try. Thanks
Reply Helpful Comment? 0 0
#2595
Citi amex
FIA Amex
Amex blue
$25 charged all to same merchant, not one conf email, and not one f'n CR.
I call this deal a sham
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