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American Express Small Business Saturday coming November 24, 2012 same $25.00 statement credit

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Last Edited by widgit November 22, 2012 at 03:41 AM
Heads Up: I got an email from Amex directed to small businesses saying that they will again be having SBS on Nov 24, 2012.

Information is limited for now, but here are the highlights:

$25.00 statement credit

"We are helping customers find you by placing all American Express small merchants on an online map so they can shop small at your business."
The map feature sounds like it will eliminate confusion over what businesses qualify for the offer. I'm not sure if they've had that in the past or not.

This has been posted in hot deals in past years, so that's where I put it again.
https://www.americanexpress.com/u...hop-Small/
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Community Wiki

Last Edited by beowulf7 November 28, 2012 at 11:06 AM
$25 statement credit occurring as soon as Mon., 11/26/12! Cool

1. Registration
Register here (direct link): https://enroll.amexnetwork.com/US/en/SBS2012/
if it doesn't work, go through here:https://www.americanexpress.com/u...hop-Small/ and click on 'Enroll now'...

You should receive a confirmation email (Thank you for Enrolling for the Small Business Saturday(R) Offer) if your registration was successful. Save the email until you receive your $25 statement credit. After you decide which small business you will shop at (see Amex eligibility criteria #4 and 5 below) save (use prt sc and Paint program or other method) proof this small business is on Amex's list (see ShopSmall.com)--as last year when some members did not receive credit Amex told them the business they used was not eligible (by that time Amex had already removed the list for some locations).

Only CC will work. Gift cards, Prepaid cards including Serve, Bluebird, etc... will not work.
Serve cards are NOT eligible. I enrolled my MACYS American Express successfully.

There is an article about this here:
http://www.moneytalksnews.com/201...dium=email

Find your answer from last year's thread:
http://slickdeals.net/f/3389736?v=1

Authorized users may get separate 25$
For example:
http://slickdeals.net/forums/showpost.php?p=53310006&postcount=1402 (not sure why s/he did not start a new thread)
http://slickdeals.net/forums/showpost.php?p=45454094&postcount=1308
http://slickdeals.net/forums/showpost.php?p=44192498&postcount=195



2. Determining which merchants are eligible for the $25 credit

Eligibility Criteria for $25 Credit (as of Nov 18):
4. Qualifying small business locations are those identified on the Shop Small® Map, available at ShopSmall.com. In addition, small business locations that accept American Express through Square also qualify and can be found on the Square Directory at https://squareup.com/directory/?cmpId=amex. Small business locations that do not appear on the Shop Small® Map or that do not accept American Express through Square will not qualify for the $25 statement credit offer. Please note that business location information provided on the Shop Small® Map and Square Directory may contain inaccuracies or errors, including as a result of information provided by third parties. Transactions with political campaigns or political action committees are not eligible, regardless of whether they appear on the Shop Small® Map or in the Square Directory.
5. If American Express does not receive information that identifies a transaction as having occurred in-store at a qualifying small business location, the transaction will not qualify for the statement credit. For example, the following transactions will not be eligible for the credit: transactions made using an electronic wallet or any other transaction made through a third party; and transactions not made directly with the merchant.

6 Regarding the SQUARE only from point #4; Noted from the second link near top, when clicked note disclaimer below the enroll button and map
"Small business locations that accept American Express through Square also qualify for the $25 statement credit offer but may not appear on this map. For information about small business locations that use Square, please visit the Square Directory"
This means they accept Square transactions also not only

The search function on Amex's website to find small businesses in your area does NOT work as one would expect. It searches for businesses that BEGIN with your search term. For example, if you search for "wireless" it will return stores that begin with wireless like "Wireless Shop" and "Wireless City" but it won't find a store that's named "City Wireless".

Do NOT rely on the shopsmall site to give you accurate information. Around my area there are a number of Chinese restaurants listed that do not accept Amex. I don't know why they're on there then - maybe they used to take it. Be sure to call the location you are planning on visiting to see if they accept AMEX cards. It would suck to get there, have a nice meal or whatever and then get turned down on using your card.

Free Gas. Check to see if your local Gas station is listed on the Amex Map. Confirmed my local Shell is on there. Make sure to go inside and have them charge at least $25. Woohoo!

PLEASE add ONLINE OPTIONS here:
None so far... apparently



3. Determining if your transaction was eligible for the $25 credit
- Verified 2012. It has been reported on this board that you will get an email confirmation from AMEX after a successful and eligible $25 purchase
- Verified 2012. It has worked for Authorized Users cards as well, with confirmation email
- Verified 2012 The following co-branded AMEX have received confirmation email: Fidelity (FIA), Virgin Atlantic (BoA), PenFed Travel Amex, Macy's AMEX, Bloomingdale's AMEX PLEASE ADD MORE TO THE WIKI IF YOU HAVE RECEIVED CONFIRMATION

If you have co-branded AMEX and did not receive credit, please edit this part of the wiki on how to contact AMEX to fix it.


Example of email confirmation

Title: Thank you for Shopping Small
Text: Thank you for using your enrolled Card ending in XXXX and for supporting Small Business Saturday

Email confirmations can take anywhere from a few seconds to a few days. Sometimes, you may never get an email, but you will still see the 25 dollars credited on your statement. So, relax people! According to multiple posts on Nov 24 (Sat), the AMEX email system was down. However, on Nov 25 (Sun), multiple people have reported receiving the email for all their cards...

This post can be edited by most users to provide up-to-date information about developments of this thread based on user responses, and user findings. Feel free to add, change or remove information shown here as it becomes available. This includes new coupons, rebates, ideas, thread summary, and similar items.

Once a Thread Wiki is added to a thread, "Create Wiki" button will disappear. If you would like to learn more about Thread Wiki feature, click here.

2,698 Comments

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#2686
Quote from Jottle View Post :
for those of you who used your macy's amex and did not ever get the credit, how have you been able to get amex to resolve this? The macy's amex has a separate cust. serv. number. Whom should I contact to fix this as quickly as possible? I didn't receive the credit on my macy's account (only one that didn't work), and the stupid transaction posted on the wrong date. However, I have my email confirmation that my macy's amex was registered for the promotion.
bump. anyone?
Reply Helpful Comment? 0 0
#2687
still havnt got my $25
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#2688
Quote from dliu138 View Post :
Haven't received mine either. I got my Amex $25 credit off $100 costco card almost instantly. Maybe I'll write an email like manfromnowhere.

It worked fine for me this year but last year I didn't get it. I called in and they manually applied the credit, no problem.
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#2689
Quote from sdmaster07 View Post :
I have two authorized user cards and made one purchase on each of them. I received Card A reimbursement the next day and still nothing on Card B. I called customer service and a very nice lady transferred me to 1-800-297-7500 and another lady took my info and said there would be another $25.00 credit on my account in 3-5 days.
I tried calling the 800-297-7500 number directly, but there's a recording that says the number is no longer in service. How weird. edit: looks like they make it sound like the number is disconnected if your card isn't an amex branded card. That way, you have to call the number on the back of your macy's card. Pretty smart, but also annoying Smilie
For those who are curious, amex can't see any of the purchases on the macy's branded card, but they can issue a manual credit if an email address is corrrectly associated
with your amex card and the shop small promotion confirmation. they completely screwed up my card/email associations. So I'm trying to fix that on macy's end. I'm still stuck with no
credit on my macy's amex at this point. Probably going to have to just enjoy the whiskey I bought and forget about it.
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Last edited by Jottle December 23, 2012 at 09:55 AM
#2690
This was a weird year for this small business promotion. Usually amex is on top of things.


The authorized user card i have never got the $25 credit. After a month and being patient, i contacted them. Turns out the purchase never posted until 11/25. That was the reason i never got it. They issued a courtesy credit.
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#2691
Since it worked this year, next year I'll do a rinse and repeat and buy rebate items from the local Ace Hardware again. Cool
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#2692
Still missing two credits after they promised me they would be added to my account within a week, That was 12.14. Grrrr...
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#2693
Quote from hawaiiandawn View Post :
Still missing two credits after they promised me they would be added to my account within a week, That was 12.14. Grrrr...
hawaiiandawn,

Send a message to: https://sync.americanexpress.com/...merService and they will take care of you in a day or two. Doesn't matter what AMEX card you used. Don't need to talk to Citi or Macy or Fidelity etc.
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#2694
Thanks for that link yoyo2. I had forgotten about the $100 in credits I didn't get back from SBS. Using that form they were able to credit me all the money owed. Thanks!
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#2695
Wow! SBS credit showed up unprompted for the card I used for CardCash! Lots of stress this year, but it looks like I've pulled ahead.
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#2696
I got a surprise $25 credit from American express.

I did a grocery shopping from Publix after signing up for this offer. Later only I realized that it won't be qualified as the offer is for Publix Red Box purchases...

But today I found that they give a $25 credit for the small business offer.Wink

Thank u Amex
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#2697
I was skeptical about this working for gas (Sheetz was listed on the small business map), but I just got my $25 statement credit a few days ago. Better late than never.
Reply Helpful Comment? 0 0
#2698
Quote from yoyo2 View Post :
hawaiiandawn,

Send a message to: https://sync.americanexpress.com/...merService and they will take care of you in a day or two. Doesn't matter what AMEX card you used. Don't need to talk to Citi or Macy or Fidelity etc.
Thanks! I'll check it out!


Faint I can't believe it. When I went to my accounts the credits were posted on 1.17.13. Whee
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Last edited by hawaiiandawn January 26, 2013 at 01:07 PM
#2699
I had a handful of missing credits, and they all were credited for me on 1/17.
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