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American Express Small Business Saturday coming November 24, 2012 same $25.00 statement credit

h_pagoda 367 September 24, 2012 at 07:35 PM in Free / Freebie (3) More Express.com Deals
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Heads Up: I got an email from Amex directed to small businesses saying that they will again be having SBS on Nov 24, 2012.

Information is limited for now, but here are the highlights:

$25.00 statement credit

"We are helping customers find you by placing all American Express small merchants on an online map so they can shop small at your business."
The map feature sounds like it will eliminate confusion over what businesses qualify for the offer. I'm not sure if they've had that in the past or not.

This has been posted in hot deals in past years, so that's where I put it again.
https://www.americanexpress.com/u...hop-Small/

2,698 Comments

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#2656
Quote from ballershanelle View Post :
Ace hardware just admitted, its billing company had a power outage on 11/24/12. So, the purchases did not post for that day. The owner of my local store seemed concerned after learning that our Amex cards are synced to that original date. This is major news. i had a meltdown on the phone about his company posting the trans. Date, 11/26/12.

Could be the the dirty secret for others,also
Well, I ended up making 14 dollars on this deal.

Since Ace posted on the wrong date, I went and returned the items today for a full refund. I had used the 50% off up to $30 item, but the return credited me the entire amount. So, free money is mine!
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#2657
Good for you! For the trouble,gas and your time, u deserve a bonus!

Sad, chain of events!! I didn't want to take The 600 amp jumpbox back since i had a $15 rebate on it!!! So, at best, i'll profit $3.75 vs. Paying, $36.74. I need the box so i pressed Dillard's Amex. They were being hardaased but ill wait for the one-time adjustment. A-hole customer service but Costco was easy to fix with a secure, site message and a receipt upload to open.com. Next year, ill be very alert...

Wasted a few hours on this fiasco!
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#2658
Quote from tayninh View Post :
I still haven't received the credit on my card yet. Their secured message is a joke. No respond after several attemps. Calling in doesn't help either as they have no idea about amex promotion. I think my problem is even though I made the purchase on 11/24, it didn't get posted till 11/25.
Post date doesn't matter as long as the transdate also posts and was 11/24/12. It could take some time and fix itself. I had a merchant error issue with billing, my transaction date was the same date as the post date. Totally at the mercy of the vender or promo mishaps
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#2659
No credit from macy's amex yet for me. I can't even access the credit card's account information online since it shows that my account info can't be accessed at this moment.

Contacted Amex secure message, they promptly passed the puck back to macys.

I guess I will need to speak to someone by phone, and preferably not an Indian with a ridiculous American name. Off topic, why/how they chose these stupid American names?
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#2660
Quote from jackone View Post :
No credit from macy's amex yet for me. I can't even access the credit card's account information online since it shows that my account info can't be accessed at this moment.

Contacted Amex secure message, they promptly passed the puck back to macys.

I guess I will need to speak to someone by phone, and preferably not an Indian with a ridiculous American name. Off topic, why/how they chose these stupid American names?
Glass house shattered.
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#2661
called amex, they now claim that the promotion does not apply to macy's card.
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#2662
Quote from jackone View Post :
called amex, they now claim that the promotion does not apply to macy's card.
That's actually not true consider a huge number of folks were credited for using Macy's AMEX. I wouldn't make a judgement based on 1 rep of not knowing.
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#2663
No credit on my fidelity card either, contacted amex and they asked me to wait 8 weeks before contacting them!
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#2664
Quote from dmcccdmn View Post :
That's actually not true consider a huge number of folks were credited for using Macy's AMEX. I wouldn't make a judgement based on 1 rep of not knowing.
I know, but what can you do when they just flat out lie?

The first beetch I spoke to was all uppity and huffy about AMEX deal does not apply to Macy's AMEX. The second guy repeated the same script. The supervisor claimed he was not aware of the deal, but he did not rule it out. He passed the puck back to Macy's.
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#2665
quick question:
are your credits showing up as a credit from amex or a credit from the place where you made your purchase?
I just had a $25 credit show up from amex after getting one from the business. Looks like I got double the credit. My statement has not finalized yet.
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#2666
I haven't kept up with the thread so this may be repetitive. But for the sake for making sure the info is out there, I had registered for this promotion on all three of my accounts. I spent on all three of my accounts. (Once at a pet store and twice at a local t-shirt shop) yet I only received one email from AMEX thanking me for participating and it referenced the last four on one of the cards I used at the local pet store.

I decided to call AMEX and see what was going on. It only made sense to me that I would receive the email confirmation on all three accounts, after all. They said they would investigate the matter.

Just received a call back and they said the reason I did not receive a credit for this promotion was because I purchased online and I did not purchase "in store." This is absolutely not true but apparently it has something to do with how the merchant processes his credit card payments. (Dontknow Who knows? Maybe he gets a better deal with online versus in store card fees.) At any rate, I explained to her that I drove nearly to Waikiki to shop in this particular store and didn't purchase anything on-line. So....they are still looking into it. laugh out loud

I suggest that if you didn't receive email confirmation that you may want to call AMEX as well. Smilie
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#2667
Quote from hawaiiandawn View Post :
At any rate, I explained to her that I drove nearly to Waikiki to shop in this particular store and didn't purchase anything on-line. So....they are still looking into it. laugh out loud
So it's a very easy case for you coz you have a receipt from the store.
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#2668
Quote from Buckyball60 View Post :
So it's a very easy case for you coz you have a receipt from the store.
Heck, I told him the address/location as we were chatting on the phone from memory. Plus I paid no shipping charges AND I have my receipts. laugh out loud
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#2669
So apparently one of my cards didn't get the comfirmation email and Amex claimed it was never registered. Thankfully Amex credited me my $25 anyway... Good guys those Amex folks, I oly use their card for these deals and they still give me $25 of free stuff.
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#2670
Quote from johny3 View Post :
quick question:
are your credits showing up as a credit from amex or a credit from the place where you made your purchase?
All of my credits showed up with the merchant's name. Someone theorized that this was being done to negate cash back (and other rewards) on these purchases.
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