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| 10-02-2012, 03:01 AM | |
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Any reason why it'd say..
There was a problem processing your payment; please contact Customer Service at 1-800-405-0652 for further assistance. ? I've tried using my card and Paypal...it won't go through. I'm apprehensive to call them because I'm using the EPP thing and I don't know how shady that is.
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Last edited by vincexs; 10-02-2012 at 09:43 PM.. |
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I finally received my TV yesterday but it came in damaged. The tv screen was cracked and I called customer support which was a complete nightmare. To make long story short after placing 3 calls, the customer rep stated I would receive my return labels via email in 1-3 days. Since when did email take 1-3 to receive? I think I'm going to call my credit card company to stop that payment. Any one else have this experience?
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Once you sign the delivery receipt you are accepting that all items are in working order and good condition. |
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My UT50 showed up today. The screen was cracked.
Luckily I checked for damage before signing for the tv. Also, the bottom of the box was covered in black warehouse dust. It stained my carpet and now I'm trying to get the shipping company to pay for a carpet cleaner. These tvs are being shipped in their original boxes without any additional packaging and then being moved around through multiple shippers and warehouses. Be careful where you put the box down and check for damages before you accept delivery.
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Once you sign the delivery receipt you are accepting that all items are in working order and good condition. |
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Thanks for responding! I will call my credit card company to block charges.
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Don't think so. You are signing that there is no visible damage to the product. No way you are saying it is in good working order. Why would you make a statement like that? |
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Never been thru that and I have received broken items that were replaced. I can just see the FedEx man standing there while you open the box, take the tv out and plug it in to see if it works. Not Find a cure for Dandy Walker Syndrome.
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Still easier to refuse delivery by checking for a broken screen than signing that you receive a prdoct and have to deal with the after effects. Like this poor person is doing. You all can do what ever you like but, myself, I will inspect deliveries before signing off on them especially when its a "big ticket" item like a PDP. |
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