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Are you sure about this?
Edit: on Lands End website, it says one of the way to use the gift card is to "Visit Lands’ End Shops in Sears stores nationwide". So does that mean you can only buy things from Lands End shop inside Sears or can you buy ANYTHING in Sears at other departments?
I am sure about this. I just ordered something on Sears.com using LandsEnd GC last week and I also purchased something else using the same GC in-store while picking up the order. Both items are from the tools and gardening department.
Is it normal for them to give customers a store credit for the full price? Thanks.
They must, if you do it without receipt. But they can also blacklist you for large number of receipt less returns.
It definitely wasn't normal and was a huge YMMV situation. If you did it with a receipt, they refunded back to the original payment source, which was a Chase-derived payment account. If you tried to do it without a receipt, you'd be met with some serious push back, as their policy states that all returns must be done with a receipt. If you raise enough of a stink about it or get lucky with a manager who really doesn't care, then you may be able to squeeze out store credit. It's somewhat common around the holidays...but yeah, YMMV even if you're an eternal optimist.
I just used my Sapphire points for the first time on a couple of household items...fun! I've used the card much more since our SkyMiles card is so limited nowadays.
Time to 'double up' using the various coupons(BB&B) and the BOGO coup for Outback that just came in Sunday's paper! Living in central Texas, Outback is not the first steak place I think of; but for a BOGO and a 'free' GC with a 10% bonus, I'll have to try them out!
Thanks OP...haven't gotten notice from Chase for this promo.
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