Welcome to the updated Slickdeals redesign beta. Learn more and give us feedback. Or, return to the classic view.

Search in
Popular Deal
FreedomPop Discounts, Deals and Coupon Codes

FreedomPop FREE 4G Mobile Internet 500MB per month with $49.99 deposit

unlockedshaders 494 October 1, 2012 at 12:09 AM in Internet & Websites (3) More FreedomPop Deals
Deal
Score
+103
431,420 Views
Buy Now

Deal Details

FreedomPop [freedompop.com] beta offers 500MB per month of free 4G WiMax internet.

A 4G USB modem stick requires a $49.99 refundable security deposit.
A 4G mobile hotspot requires an $89.99 refundable security deposit.
Shipping is $4.99.

Plans and charges: http://www.freedompop.com/acct_dataplan.htm

Overages are charged at $20 per GB or $0.02 per MB.
You can do various things to earn free data, such as inviting friends or fulfilling offers. You can also pay more for premium services.

Here's a hands on by PC Mag: http://www.pcmag.com/article2/0,2...411,00.asp

Since the modem / hotspot are Clear rebadges, here are reviews of the Clear products.
USB Modem: http://www.pcmag.com/article2/0,2...021,00.asp
Hotspot: http://www.pcmag.com/article2/0,2...653,00.asp
About the OP
Give Rep Send Message
Joined Oct 2010 L3: Novice
494 Reputation Points
11 Deals Posted
95 Votes Submitted
296 Comments Posted

Community Wiki

Last Edited by Elvey October 26, 2013 at 11:09 AM
Customer service phone number: 888-743-8107

SITE IS MISLEADING. All new accounts since 2013 purchase the equipment on a non-refundable basis.


Video Review of Photon Device
http://www.youtube.com/watch?v=BSRAPoYaXp4

Comment on the issues you have with them (like their change of device refund terms, or data rounding issue, etc) in their Twitter and Facebook page.

http://twitter.com/freedompop4g
http://www.facebook.com/FreedomPop

How to file FCC Complaint

Visit the following links. The more complaints, the more the FCC will look into unlawful business practices.

http://www.fcc.gov/complaints
https://esupport.fcc.gov/ccmsform...type=2000B

Important Information:
  • Based on user experience, FreedomPop calculates data usage every 15 mins. This data is also rounded up to nearest MB(Link to rounded up confirmation). Even though it only use few kilobytes of data like checking email does every 10 minutes, freedompop data metering rounts up to one full megabyte This translates to a minimum of 4MB per hour for a device that simply checks email or 2880MB per 30 days because freedompop's rounding methodology. Home Burst Hub has been confirmed to round up only in reporting, not actual usage, so a few KB will show up as 0 or 1 MB over a while, only when it accumulates to the next MB.
    Comment: I've received word from FreedomPop that they may have had a mix-up between owners of the MAC addresses in their database. Therefore, you may have been shown / charged the data usage for another customer. A fix is supposedly under way. -unlockedshaders
  • Only work on Clear 4G WiMAX network. No 3G network.
  • Terms [freedompop.com] [freedompop.com [freedompop.com]] Inactive account fee: If you choose the free Broadband Service and use less than 5mb in any given month, we wi€™ll charge you a $.99 Active Status fee to keep your account active.
  • they will be switching from 4G WiMAX to LTE in As early as June 2013. The equipment they have now won't work with LTE but current equipment may be supported through up to 2015.. (no detail what they will do. Freedompop CSR said the switch could involve paying more money to exchange for a newer device. The coverage area during this transition may change so your current WiMax device my actually be superior to an LTE device due to coverage.
  • Note: FreedomPop has changed their Terms and Conditions few times already. Please read the latest terms for Equipment and others information
SDers experience:Leased Equipment -- No Longer Offered (related to deposit refund).

https://www.freedompop.com/servic..._terms.htm (looks like they change this few times already. This is only correct as of 10/11/2012. May have changed afterward.)
  • refund the deposit (less any amounts that you owe to us) to your registered payment method
  • FreedomPop is still actively providing the same Equipment to users of the Broadband Service
  • you (or we) terminate your subscription to the Broadband Service within 1 year of the start date of your subscription (won't get refund after ONE year)
  • deduct from your deposit refund all amounts owed and unpaid for any Services and for any Equipment you return that is damaged due to neglect, misuse, liquid damage or non-standard wear and tear. (sounds like only allow refund if it is "NEW" or "LIKE NEW" condition)
  • there is RESTOCKING FEE for opened item. Also customer pay for shipping.
There is NOT a RESTOCKING FEE, RECEIVED A FULL REFUND OF $89 for the device 11-4-12

EDIT 12-1-12 THERE IS A RESTOCKING FEE - Charged a restocking fee of $8.25. Device and packaging were spotless.
From Patrick, Customer Service:
"Your device was received in good condition and the majority of your deposit was refunded. We were charged a small fee by our logistics partner to replace packaging and re-polish the device. This fee was deducted from the deposit at cost per our T&Cs and should be nominal. We're totally committed to making internet as free as possible, including the device, but when we're are charged a real fee, we need to deduct that from deposit or we'd be forced to make users buy the device outright which we're trying to avoid. "

EDIT 1-7-2013 RMA categorized as B-stock (visible damage). Refunded $67 of the the $89 deposit. Device and packaging were spotless as well.
After inquiries via email asking for explanation, customer service stalled for about 3 weeks, then refused to provide any further explanation or proof, stating:

"I have received confirmation from our logistics provider that the condition of your device was correct and your refund amount reflects that. This is the response they sent to me "Yes, this was properly graded as B-stock. The device was not in perfect physical condition."

This conflicts with the allowance in the Service Plan terms for "reasonable wear and tear":
http://tosback.wikispaces.com/pag...=463337376

https://www.freedompop.com/terms.htm

FREEDOMPOP MAY MAKE CHANGES TO THE CONTENT AND SERVICES OFFERED ON THIS SITE AT ANY TIME. FREEDOMPOP CAN CHANGE, MODIFY OR ADD OR REMOVE PROVISIONS OF THESE TERMS AT ANY TIME BY POSTING UPDATED TERMS OF USE ON THIS SITE AND/OR BY PROVIDING YOU WITH NOTICE OF SUCH CHANGES BY EMAIL USING THE EMAIL ADDRESS THAT YOU HAVE PROVIDED TO US. IF ANY CHANGE, MODIFICATION, ADDITIONAL PROVISION OR REMOVAL OF A PROVISION IS UNACCEPTABLE TO YOU, YOU SHALL CEASE USING THIS SITE AND THE SERVICES. IF YOU INSTEAD CONTINUE TO USE THIS SITE OR THE SERVICES, YOU WILL BE CONCLUSIVELY DEEMED TO HAVE ACCEPTED THE CHANGE.

Terms as of October 4th, 2012 attached. (They HAVE been changed, but this is original terms when "I'" signed up.)

Check coverage in your area. Not available in all cities in US as per the coverage map:

https://www.freedompop.com/coverage_map.htm

SPEED TEST RESULTS

Location/zipcodeSpeed Dn (Mbps)Speed Up (Mbps)Speed add on (Y/N) USB Modem OR Hotspot Notes Date
North San Antonio 2.5 1.2 (?) ?  
Houston TX (77059) 5.7 1.9 (?) ?  
Downtown Los Angeles 6.34 0.72 N Hotspot  
Irvine (92604) 6.1 0.83 (?) ?  
Baltimore 9.3 2.0 N Hotspot Outdoor, very near to signal tower  
Baltimore 1.1 0.9 N Hotspot Indoor  
Baltimore 7.3 1.4 N Hotspot Freeway  
Boston MA 10 1.3 Y ?  
Chicago town 6.20 5.09 (?) ? Test 1 of 4 in Chicago town 
Chicago town 8.42 1.90 (?) ? Test 2 of 4 in Chicago town 
Chicago town 2.90 1.94 (?) ? Test 3 of 4 in Chicago town 
Chicago town 4.12 2.23 (?) ? Test 4 of 4 in Chicago town 
Nashua NH near FAA 7.5 1.5 N ? Average of several tests 
Maitland/Winter Park FL 5+ 2+ N Hotspot Average of several tests 
Orlando FL 5+ 2+ N Hotspot Average of several tests 
Thornton Park FL 5+ 2+ N Hotspot Average of several tests 
University Park FL 5+ 2+ N Hotspot Average of several tests 
North East of Atlanta 5.9 1.1 N ? Outside ATL Perimeter in Suburbs 
Seattle WA (U-District) 9.80 2.17 N ?  
Minneapolis MN town 9.96 2.22 (Y) ? Sculpture Garden 
San Francisco (94122) 4.25 1.25 N ? Inside house 
Sacramento CA 8.9 1.12 N Hotspot Outside Park 
Sacramento CA 7.5 1.3 Y Hotspot Tested on freeway 10/12/12
Sacramento CA 6.1 .67 Y Hotspot Tested on freeway 10/12/12
Sacramento CA 3 .62 Y Hotspot Tested on freeway 10/12/12
Sacramento CA 3.5 1.3 Y Hotspot Tested on freeway 10/12/12
Marina Del Rey CA 8.55 1.40 N Hotspot Tested in parking lot 10/15/12
Culver City CA 6.80 1.41 N Hotspot Tested at City Hall 10/15/12
Downtown Los Angeles 8.51 1.46 N Hotspot Tested in parking lot 10/15/12
Walnut, CA 10 2.76 N Hotspot Business Building 10/18/12
Burbank, CA 10.37 1.42 N Hotspot Inside Apartment 10/30/12
Piscataway, NJ 6.65 0.49 N Hotspot at UMDNJ-Robert Wood Johnson Medical School 2/1/13
Please note that when you check for coverage, the LIGHT GREEN AREA GETS LESS HORRIBLE SPEEDS, LESS THAN 1MB/S.

Toll free support (thanks to MeatCatalog)

(888) 743-8107

-------------------------------

FREEDOM FRIENDS BONUS DATA
You get an additional 50MB per month for each "Freedom Friend" you connect with through your account. Also, you can share extra data with them that you won't need that month, etc. ...very cool.

THIS IS NOT A REFERRAL as both of you are already subscribed to the service. You can add up to 10 friends for extra 500MB per month, every month. Or keep more connected friends to give or receive MB when you need it before the next cycle.

To see a list of emails of people who agree to be added, go to THIS THREAD: http://slickdeals.net/f/5276432-FreedomPop-Friends?v=1

What is says on the Find Friends page:

Earn Free Data by Connecting with Friends!

Find your friends on FreedomPop and earn free data. The more friends you connect to, the more free data you earn every month.

From the FAQ

In addition to the guaranteed 500 MB/month free you'll receive by being a user, you can also earn up to 1GB/month free by connecting with your friends on FreedomPop and earn unlimited data free by participating in partner offers and promotions.

With Freedom Friends - you'll earn 10MB for every friend you're connected with on FreedomPop (up to an additional 500MB/month).

With partner offers and promotions - you can earn unlimited data each month by completing special offers. Special offer earned data must be used in the month that it is earned otherwise it will expire.

-------------------------------

Visit the Devices page to initiate a return.

Devices subjected to neglect misuse, liquid damage or non standard wear and tear are not eligible for our return program.

Please post here if you find any proof to support above opinions.

-------------------------------

Inactive Account Fee

https://www.freedompop.com/servic..._terms.htm
If you choose the free Broadband Service and use less than 5mb in any given month, we’ll charge you a $.99 Active Status fee to keep your account active.

----------------------------------------------------------------------------

TRACKING DATA USAGE

If you are using Android and want to keep track of your data, you can use the free app FreedomChomp - https://play.google.com/store/app...eedomchomp

To track useage on a PC, you can use the Performance Monitor in the Task Manager.
1. Start Task Manager (Ctrl-Alt-Delete)
2. Select the Network tab
3. Select View Menu->Select Columns
4. Check Bytes (total of Bytes Sent and Received)
Leave the Task Manager on and note the Total Bytes for the day or session.
Add that to the total from your FreedonPop account home page.

On an Android device, download this app: Network Speed (there are probably others, as well: CISCO Data app)
Open the app and select menu, then select Totals. There is a daily and a monthly total for each network type.
See eth0 for wifi totals.

A single speedtest on (www.speedtest.net [speedtest.net]) took over 10MB, so there is your minimum.

Video review of product (Photon)
http://www.youtube.com/watch?v=BSRAPoYaXp4
--------------------------------------------------------------------------

Exclusions from Arbitration/Right to Opt Out

Notwithstanding the above, you or FreedomPop may choose to pursue a Dispute in court and not by arbitration if: (a) the Dispute qualifies, it may be initiated in small claims court; or (b) YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the "Opt-Out Deadline"). You may opt out of this Provision by mailing written notification to FreedomPop, 18757 Burbank Boulevard, Tarzana, CA 91356. Your written notification must include: (1) your name; (2) your address; and (3) a clear statement that you do not wish to resolve disputes with FreedomPop through arbitration. Your decision to opt-out of this arbitration Provision will have no adverse effect on your relationship with FreedomPop. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Dispute in arbitration or small claims court.

--------------------------

Why are there so many complaints? Why is everyone returning devices?

Responses:
http://slickdeals.net/f/5273826-FreedomPop-FREE-4G-Mobile-Internet-500MB-per-month-with-49-99-deposit?v=1&p=54263578#post54263578
--------------------------

Using the 4G USB modem stick with Nexus 7 (may also work with other android devices), just do the following steps.
1. Turn off wifi
2. Plug the stick in the USB port (need the micro USB OTG for Nexus 7)
3. Open a web browser.
4. Go to http://192.168.14.1 and under the Advanced setting, select NAT Mode. Then, apply.

That's it. No rooting or additional app required.

1,656 Comments

1 2 3 4 5

Sign up for a Slickdeals account to remove this ad.

#3
SICK finally, its been a year now. Ordered
Reply Helpful Comment? 0 0
#4
I've never heard of this before but sounds promising. I wouldn't invest $50 in a modem though until I hear how the service is....

ok just googled it and read the wikipedia article about it. Sounds pretty good if you have very low usage or just want to supplement your current plaid plan.
Reply Helpful Comment? 0 0
#5
so how does this work?

$50 and you get 500MB a month for life? what happens if you go over? $100 per MB of data?
Reply Helpful Comment? 0 0
#6
Quote from bolland99 View Post :
I've never heard of this before but sounds promising. I wouldn't invest $50 in a modem though until I hear how the service is.
Service is currently provided via Clearwire's WiMax network. They will transition to Sprint's LTE network next year.

Quote from robinski_ View Post :
so how does this work?

$50 and you get 500MB a month for life? what happens if you go over? $100 per MB of data?
$10 per GB for overages, or $0.01 per MB.
Reply Helpful Comment? 0 0
#7
i'm a bit weary of deposits but i always am Big Grin seems like a legit company though
Reply Helpful Comment? 0 0
#8
I cancelled my iPhone 4/4S sleeve and my iPod Touch sleeve.

They pushed their anticipated launch twice already.

There was an email at the end of August promising the pre-ordered users 6-10 weeks launch for those that pre-ordered, but initial promises were end of 2nd quarter, then end of summer, and now we're almost to end of fall (into winter).

I'm not holding my breath.

I reclaimed $198 back. Hey, if they launch, good for the people that had more patience than I. If they delay again, I know I was fortunate to recover $198 to buy other things with.
Reply Helpful Comment? 0 0
#9
Quote from unlockedshaders View Post :
Service is currently provided via Clearwire's WiMax network. They will transition to Sprint's LTE network next year.


$10 per GB for overages, or $0.01 per MB.
not bad for the "free" part, only good for checking your email and some light web-browsing though
Reply Helpful Comment? 0 0

Sign up for a Slickdeals account to remove this ad.

#10
Thanks OP
Reply Helpful Comment? 0 0
#11
Ok just signed up for the free service to check it out for awhile. I figure if modem is refundable, then I'm only risking maybe $10 as there was $2.99 fee plus tax and I assume you have to mail the modem back to them to return it, which would cost $.

Oct 1, 2012 3:29 AM initial Signup $56.98

If it works well, I will probably upgrade to the $17.99 2GB plan. I'm sure I'd use a good bit more than 500GB a month, but not sure if it would be 2GB or 4GB.

I got the little USB modem stick as was about half the price of the Hotspot. I figure the Hotspot will have more battery drain and just didn't want to put out the additional $. Plus I'm only going to use it with my laptop anyway.
Reply Helpful Comment? 0 0
#12
I'm pretty meh about this deal. It's good if you truly want <500MB/mo it's good, but really thats not a lot of data.

For most people I think Virgin Mobile's 3G/4G Hotspot/USB Device would suit more people. It's $60 for the device (amazon etc). Then $35/mo for 'Unlimited' Wimax (i.e. 10GB unthrottled speeds), and 2GB of 3G data. It gives you a heck of a lot more Wimax data, and some 3G data when Clear's Wimax signal fails (which it will). Plus you can buy this today and activate and not have to wait for some flakey company to get this act together.
Reply Helpful Comment? 0 0
#13
Quote from unlockedshaders View Post :
$10 per GB for overages, or $0.01 per MB.
Actually with free plan it is

Data Limit: 500 MB
Additional Data: $0.02 per MB

So $20 per GB if you go over, but could probably switch to the $17.99 2GB plan before you went too far if you were paying attention.
Reply Helpful Comment? 0 0
#14
Quote from ai42 View Post :
I'm pretty meh about this deal. It's good if you truly want <100MB/mo it's good, but really thats not a lot of data.

For most people I think Virgin Mobile's 3G/4G Hotspot/USB Device would suit more people. It's $60 for the device (amazon etc). Then $35/mo for 'Unlimited' Wimax (i.e. 10GB unthrottled speeds), and 2GB of 3G data. It gives you a heck of a lot more Wimax data, and some 3G data when Clear's Wimax signal fails (which it will). Plus you can buy this today and activate and not have to wait for some flakey company to get this act together.
Where do you get "100MB/mo" from? This is 500MB a month at close to free.

Virgin Mobile has crappy 3G and in the Atlanta area the coverage is horrible. This is 4G and I haven't tried it yet but I have friends who have Clear (who supplies the WiMax) and they say it is good.
Reply Helpful Comment? 0 0
#15
Quote from bolland99 View Post :
Actually with free plan it is

Data Limit: 500 MB
Additional Data: $0.02 per MB

So $20 per GB if you go over, but could probably switch to the $17.99 2GB plan before you went too far if you were paying attention.
Thanks for bringing this up, I heard that this was the case for the free plan, but couldn't find it on their website. Can you post a link?

From their FAQ:
Quote :
If you approach or go over your free data, what happens?

If you go over your monthly data amount, your credit card on file will be charged a small amount so that you may continue using your FreedomPop service without interruption.

FreedomPop uses Automatic Top-up to ensure you are never left without broadband access when you exceed your monthly plan limits. The default top-up amount is $10.00. We may allow you to select a greater top-up dollar amount. In any month your usage is within 100mb of your monthly plan broadband capacity limit, or in which your account balance falls bellow $2.00, your account will be charged the automatic top up amount using the primary payment method on your account. FreedomPop will then deduct your overage from your account balance at the end of that month.
Assuming this is the case, I suppose you can disable the Automatic Top-off feature to cause them to cut off your service rather than charging you for overages.
Reply Helpful Comment? 0 0
Page 1 of 111
1 2 3 4 5
Join the Conversation
Add a Comment
 
Slickdeals Price Tracker
Saving money just got easier.
Start Tracking Today
Copyright 1999 - 2015. Slickdeals, LLC. All Rights Reserved. Copyright / DMCA Notice  •  Privacy Policy  •  Terms of Service  •  Acceptable Use Policy (Rules)