Ordered 25+ cards over the last 12 months. Everything has arrived and you need to use the a different e-mail for additional gift cards. Also it is crucial you use the redeem it now website in a earlier post. Usually takes 2-3 weeks to get to me.
Is this the one thing you want to get half off on? If not wait. After your initial deal you'll never get another one that you'll even consider. After a great experience myself I had to spend more than a few hours via email and phone 'convincing' them to give my mother her GC. Basically it came down to give my mom what she paid for or we will file a chargeback through the CC. Saveology is going downhill quickly IMO. (Yes, I used the proper redeem site and everything and called them only after having problems with that.)
EDIT: I don't work for Saveology (lmao, since everyone else posted that)
Wow, this one turned out to be a real pain ... and it's not even over.
I received notification -- days after I ordered -- that my voucher was ready. I pulled it up, only to find I have to call in to redeem it. Like a previous poster mentioned, these calls are outsourced overseas somewhere. I had to wait on hold for almost 20 minutes just to be answered, and then the processing took another 15-20 minutes for address processing (including repeating myself about six times for each bit of info, and the kicker described next).
Here's the kicker -- they tried to sell me some 'pay $4.95, get $100 to use at all these restaurants, stores, etc' BS. Annoyed at being baited (and because it sounded totally fishy), I declined it. She put me on hold, and a few minutes later came back on, "My manager wants to know why you don't want the $100 savings for $5." WTF??? I told her I just wanted to redeem the voucher I purchased and that was all. I was put on hold for another 5+ minutes and finally she came back and said I should receive the exxon card in 7-10 business days.
Assuming I do receive the card, I likely won't be using Saveology again. What a pain and annoyance.
Horrible people, I work at a restaurant from which saveology employees order and they give credit card # of their clients to buy their food thank god we checked if they have the original card... They can't be trusted
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