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TWC charging $3.95 to lease their cable modem - buy your own modem discussion

ReverseHandedJO 10,459 1,770 October 3, 2012 at 08:49 AM in Computers (7) More Motorola Store Deals
Time Warner Cable Modem Lease Fee Expands [dslreports.com]

[TWC] Virtually All TWC Customers Face $3.95 Modem Rental Fee [dslreports.com]

recently current customers were exempt and only new customers were required to pay the cable modem lease fee of $2.20, but now everyone will be paying $3.95 very soon!

the modems they lease out cost them about $40, but a lease for one year would add up to about $50!

CableLabs Prepares to Unveil DOCSIS 3.1 [dslreports.com]

remember to get your squaretrade warranty within 30 days of purchase and on a tuesday with a 30% off code. alternative tuesday ST %30 off code

check with your cable for approved modems.

i have decided to purchase the Motorola SB6141.

the SB5101 is a good modem for standard and slower.

check ebay for lower prices, like $80 for the Motorola SB6141. $10-15 for 3 year squaretrade warranty. first year overlaps with manufacture warranty and manufacture warranty prevails. $95 ($80 and $15) is $30 cheaper then the $125 amazon charges plus tax.

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#106
Quote from LiquidRetro View Post :
So you just called up and requested a DOCIS 3 modem? I would prefer just a modem no wireless portion.
Yes. If you currently have a DOCSIS 2.0 model modem, or eMTA in my case, they will swap it out. As stated earlier though, the model you get isn't guaranteed. The wireless part isn't an issue. You can simply go into the menu and disable it. Your tier of service might be an issue too. As I said earlier, I have turbo and phone/internet with them. If you have standard service, they may not opt to exchange. Worth a call. Expect 15-20 minute hold when you call. I might just lease until DOCSIS 3.1 comes out in a couple years.
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Last edited by DarthSaver November 12, 2012 at 07:21 AM
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#107
Quote from DarthSaver View Post :
Yes. If you currently have a DOCSIS 2.0 model modem, or eMTA in my case, they will swap it out. As stated earlier though, the model you get isn't guaranteed. The wireless part isn't an issue. You can simply go into the menu and disable it. Your tier of service might be an issue too. As I said earlier, I have turbo and phone/internet with them. If you have standard service, they may not opt to exchange. Worth a call. Expect 15-20 minute hold when you call. I might just lease until DOCSIS 3.1 comes out in a couple years.

I have turbo so I am hoping I can just change out to a DOCIS 3. I am willing ot buy my own modem but I would like prices to come down a bit. Right now the approved modems are short on supply and prices are high. I can rent for a few months until prices come down.
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Vague questions receive vague answers . . . . . .
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#108
Quote from LiquidRetro View Post :
I have turbo so I am hoping I can just change out to a DOCIS 3. I am willing ot buy my own modem but I would like prices to come down a bit. Right now the approved modems are short on supply and prices are high. I can rent for a few months until prices come down.
The rep. I spoke to had no issues whatsoever with the swap out. If they balk, just point them to the fact that on their own website they say that 3.0 is a requirement now for the higher tier services (even though it isn't true obviously because I a pulling great speeds with 2.0 just want to upgrade and give 3.0 a workout).
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#109
Quote from DarthSaver View Post :
The rep. I spoke to had no issues whatsoever with the swap out. If they balk, just point them to the fact that on their own website they say that 3.0 is a requirement now for the higher tier services (even though it isn't true obviously because I a pulling great speeds with 2.0 just want to upgrade and give 3.0 a workout).
Good point, I will make call today. I do want to try a DOCIS 3 modem. My speeds get pretty bad at night when people are on. While technically it should not matter people do report a DOCIS 3 modem helps with that.
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#110
check with your cable for approved modems.

the $4 modem lease fee is showing up on my bill now so i have decided to purchase the Motorola SB6141.

check ebay for lower prices, like $80 for the Motorola SB6141. $10-15 for 3 year squaretrade warranty. first year overlaps with manufacture warranty and manufacture warranty prevails. $95 ($80 and $15) is $30 cheaper then the $125 amazon charges plus tax.
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Last edited by ReverseHandedJO December 8, 2012 at 02:05 PM
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#111
jr.com has the SB6121 on sale for $85. [jr.com]

the SB6141 (new) is the most popular and is only a few dollars more on ebay for $89.

the difference between the SB6121 and the SB6141 is not "20." the SB6121 only has up to 4 channel up and down stream bonding up to 171.5Mbps which will work for most people but wont be as future proof or for the power user as the SB6141 has up to 8 channel downstream bonding and up to 4 channel up stream bonding up to 300Mbps. only a handful of cities have up to 6 channel down stream bonding so far.

it is said that with these new channel bonding modems your speed will be much more stable, but on the other hand they wont let you have that extra 5-7+Mbps that you get over your tier with TWCs non-channel bonding modems.

also, it is said that the SBG6580 modem with its built in 4-port wireless router has its own issues with the router. you are supposed to be able to open individual ports, but people are reporting its either all or none. people are reporting wifi drop out problems. also, once your ISP sends its firmware down to your modem, you wont be able to bypass the built in router anymore although the option is still there. you could plug an external router into a LAN port, but that would defeat the purpose of the built in router to begin with. for these reason i do not recommend paying extra for the SBG6580.
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Last edited by ReverseHandedJO November 17, 2012 at 04:42 PM
#112
The BEST modem i ever had was a TOSHIBA modem!! (A PCX modem)
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#113
Quote from Dude111 View Post :
The BEST modem i ever had was a TOSHIBA modem!! (A PCX modem)
i think we had one of those back in the late 90s! it was flat and longer form front to back and that sucker got hot! we were forced to trade up when docsis 2.0 came about.

i just purchased the SB6141 (new) on ebay for a 'best offer' of $82. i first offered $75 to test out the waters, then the counter offer was $85, then i countered with $82 and it was accepted. so, 20.5 months to pay for itself. it should last a very long time the way cable speed tiers are staying well below 300Mbps.
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Last edited by ReverseHandedJO November 18, 2012 at 12:12 PM
#114
Quote from ReverseHandedJO View Post :
i just purchased the SB6141 (new) on ebay for a 'best offer' of $82. i first offered $75 to test out the waters, then the counter offer was $85, then i countered with $82 and it was accepted. so, 20.5 months to pay for itself. it should last a very long time the way cable speed tiers are staying well below 300Mbps.
unless u live in Kansas City... lol
i was considering buying one, but the fact that i usually ask for a new modem every 2 years, i think im better off renting the modem...
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#115
Quote from Albort View Post :
unless u live in Kansas City... lol
i was considering buying one, but the fact that i usually ask for a new modem every 2 years, i think im better off renting the modem...
it might be new to you, but its been out in the field before.
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#116
Haha..anyone else get this? Saw it on the Consumerist. Wonder what reason they could be doing this...
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#117
Quote from dzap View Post :
Haha..anyone else get this? Saw it on the Consumerist. Wonder what reason they could be doing this...
i did not get that insert, but what it sounds like is that you were already paying the new lease fee included in your internet tier fee. did you renew or connect in the last couple of months?
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#118
I have kind of a silly question. I don't own a phone; I use VOIP (Google Voice) to make phone calls when I need to. When I call TWC to swap out my modem, do I need to have my new modem connected? If so, that's going to be difficult if it's not activated yet, since I won't have an Internet connection to make the phone call... Or can I just keep the old modem connected and somehow give them info off the new modem? TIA!
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#119
Quote from Kalanchoe View Post :
I have kind of a silly question. I don't own a phone; I use VOIP (Google Voice) to make phone calls when I need to. When I call TWC to swap out my modem, do I need to have my new modem connected? If so, that's going to be difficult if it's not activated yet, since I won't have an Internet connection to make the phone call... Or can I just keep the old modem connected and somehow give them info off the new modem? TIA!
ideally you should have the new modem already connected before you call.

invite a friend over that has a cell or take it over to a neighbors house within your immediate area to activate.

else try calling and giving them the info for the new modem and if that say anything about the old one still being online, just tell them you have both the new and old connected so you can call.

edit update - i had both the old and new modem connected when i called to activate the new modem. then both were online at the same time.
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Last edited by ReverseHandedJO November 26, 2012 at 09:08 PM
#120
Quote from ReverseHandedJO :
i think we had one of those back in the late 90s! it was flat and longer form front to back and that sucker got hot! we were forced to trade up when docsis 2.0 came about.
You can still use one now buddy! (It just wont give you the top speed (I think it can handle up to 10 Megs down (Which is fast enough in my opinion)))
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