bought the 27 inch $150 one a few days ago...received it with missing parts (no arm for the stand) and I am having an IMPOSSIBLE time trying to get someone to help me.
edit / update:
For the record - their general customer service number is horrible. BUT their other number, apparently their on-site store in Cali has some FANTASTIC people working there..they got me to a supervisor (Michael) who was GREAT who referred me to a CS manager, Wilbur..who has exceeded my expectations of what customer service should be.
Also for the record - they accidentally shipped me the wrong monitor...its actually an upgrade but I don't want it because I need VGA which this one does not have.
They gave me a UPS label and are sending me out the correct unit.
They get a THUMBS UP in my book.
Last edited by responseataol; 10-11-2012 at 05:17 PM..
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