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Just got my alienware laptop..... Sound card was broken and it was integrated so they have to replace the motherboard. A tech is coming in today to do it... ugh
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| 10-16-2012, 09:18 AM | |
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i looked at my written invoice and i noticed that i am getting charged about $120 for services (support) that i do not feel i need or want. is this built into the system or may i decline it and ask them to remove the charges?
also, i have not received my computer yet, but someone from dell called me. after some discussion, she did state that she would provide me a discount for my computer. i have not received electronic or written confirmation of this discount. is it still ok to accept the delivery even if this has not been done yet? she said she would call me back, but it's been a few days.... |
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http://slickdeals.net/f/5342172-3...es-laptop? I ended up getting my Refurb 15R SE for $654 though it took like 50 minutes of arguing and i had to be transffered to a manager in chat... they will try to give you $50, then off your subtotal( price after coupon) but keep aruging |
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My system came in yesterday without a single flaw as usual. I don't know why it was Scratch & Dent... I really like it so far! A bit heavy, but it sits on a table 99% of the time anyway. "We can't solve problems by using the same kind of thinking we used when we created them." - Albert Einstein
╭∩╮(︶︿︶)╭∩╮ |
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![]() ![]() Edit: no offers for a tech to come fix it, if that's even possible?! No idea -- im a laptop noob. Hopefully the next one will be flawless. If not, I'd rather just return it at this point and not deal with the headache. Last edited by silliechu; 10-16-2012 at 05:40 PM.. |
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It's very possible and I had one do it and my laptop is good so far. |
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Take a look ? at all these "new" Bus Outlet 20/25% off coupons, 2nd & 3rd Gen i's & some SSD, 3yr Warranties.
(The prices don't seem to have been raised yet, like usual in the Dell Outlets) http://slickdeals.net/f/5350654-D...e-up-to-25 (Nobody has seemed to notice this 9am posting yet? )Maybe this isn't an SD? Got a 13" Latitude for $389, 128SSD, i5, 3 Yr Warranty, S&D, +,+
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Just got my laptop today. 17r SE. It came with a ssd 32gb + 1 tb hard drive, but I was shocked to see that the OS is on the 1tb. The ssd drive isn't even active/initialized! Is this normal from Dell?
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I think you have to do a fresh install if you want the OS on the 32GB SSD, i googled this and theres a thread on notebookreview.com on the SE's, the intention of the 32gb from dell was to handle extra stuff, i forget the reasoning, but its explained in that thread. http://forum.notebookreview.com/d...-a-57.html |
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Also, are 'certified refurbished' supposed to have little nicks here and there? There's a few smudge marks around the laptop and a few nicks. All the other laptops/desktops I've ordered from dell outlet that were certified refurbished always came as if they were new, so I was a bit surprised with this as well. If this is normal, how bad can scratch and dent get?
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All my S&D's (dozens), which are all I ever buy, have been the Same as Brand New, except for the sticker on the bottom, of course. Never a Dent or a Scratch & I'm very fussy.
![]() Some get some real S&D's, but I never have, I've been lucky, I guess. Last edited by SlvrFox; 10-18-2012 at 12:56 PM.. |
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