I've had the OOMA with scout system for more than 2 years now. Never had any problems except for maybe once or twice that it went down briefly. Call quality is great. No problems with fax as well. The trick is to dial *99 then the fax number to send to. I think the *99 adds a pause at the beginning because there's a couple of seconds lag before you get a dialtone on OOMA (that audible music then.... dial tone).
*99 actually changes the codec or does something else to optimize the call for faxes.
Reason faxes can fail is because faxing was designed to go over landlines (which are pretty lossless), not the Internet, where packets can get dropped, delayed, etc.
*99 usually works for me. If that doesn't work after a couple tries, I try *98 (uses a high bandwidth codec) and sometimes that'll work instead. If all else fails, I just scan it to my computer and use a free faxing service online. I think there's one that is ad-free and allows you three faxes per day.
Also, it may help to have your fax speed set to the slowest setting, and have ECM (error correction mode) turned off.
I'm just saying temporarily put the fax by the OOMA to test it out directly connected. Because if that doesn't even work, then buying the Linx won't help your cause.
Agree. For whatever reason my cordless-phone base has to be plugged directly into the Ooma. If I plug the Ooma into the household telephone outlet and then the cordless-phone base into another outlet in the house, I have problems. Not a big deal since my phones are cordless, but I'm certain faxing would fail as well unless I plug directly into the Ooma. Never bothered to troubleshoot it, but it's probably because I never disconnected the outside line after canceling AT&T.
I've attempted numerous work arounds & nothing works. I contacted Brother's customer service & they said their faxes are designed for use on analog. Any good recommendations for a compatable fax machine?
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