60% off Keurig coffee makers after 20% off coupon, easy gift card rebate, & manufacturer's mail in rebate @ Staples B&M: B31 ($40), B145 ($53), B155 ($100)

Quote from anneok : Man, this rebate has became a nightmare for me. I chatted with a CSR this morning and he told me that I needed to contact a supervisor. My experience with Parago has never been this bad!!!!

Any progress on this? My own rebate is showing up valid so far.

I filed a complaint with BBB and have not heard anything back yet. I don't know why Parago was so jerky in this case. Probably they will even ignore the complaint.

Quote from tiga2009 : Any progress on this? My own rebate is showing up valid so far.

Quote from anneok : I filed a complaint with BBB and have not heard anything back yet. I don't know why Parago was so jerky in this case. Probably they will even ignore the complaint.

I am not sure it's Parago's call. Maybe complaint should be directed at Keurig??

Quote from anneok : I filed a complaint with BBB and have not heard anything back yet. I don't know why Parago was so jerky in this case. Probably they will even ignore the complaint.

anneok, I just noticed that parago handles rebates for staples and keurig. Maybe they think that you submitted 4 rebates. You can check all your parago rebate submissions at rebateshq.com [rebateshq.com].

Quote from tiga2009 : Any progress on this? My own rebate is showing up valid so far.

Are both of your staples and keurig submissions showing up as valid at rebateshq.com
[rebateshq.com]? Since you only bought one machine and submitted 2 rebates, you still within the 2 per household limit.

Quote from JojoToto : Are both of your staples and keurig submissions showing up as valid at rebateshq.com [rebateshq.com]? Since you only bought one machine and submitted 2 rebates, you still within the 2 per household limit.

Bought 2 machines. Submitted 2 Staples rebate plus 1 Keurig rebate under 1 name. All 3 rebates are showing up as valid.

Did you buy 2 in one receipt? Anyways they invalidated my rebate because "this promotion is not combinable with the other promotion". BBB complaint did not bug them.

Quote from tiga2009 : Bought 2 machines. Submitted 2 Staples rebate plus 1 Keurig rebate under 1 name. All 3 rebates are showing up as valid.

Quote from anneok : Did you buy 2 in one receipt? Anyways they invalidated my rebate because "this promotion is not combinable with the other promotion". BBB complaint did not bug them.

2 in 2 receipts. For one of them, status now changed. 2nd one has not shown up in the system yet.

Status Detail: Invalid.
Invalid Reason: Your submission for this promotion is not combinable with any other promotions.

Oh, well. If anyone found a way to fight this, pleas share.

This is the worst rebate I've ever dealth with. Clearly, the rebate amount for each offer is completely different ($26 vs. $25) and no exclusion for Staples purchases on the form. If there are a lot of people fighting, they probably back down.

Edit: You may file a complaint against Parago. Dallas BBB will handle this.

Also I have a feeling that somehow the upper-level management is manually handling these rebates because they all first showed as valid and then later changed to invalid. So for sure the the original T&C did not exclude Staples purchases but Parago just decided to exclude Staples purchases manually.

Quote from tiga2009 : 2 in 2 receipts. For one of them, status now changed. 2nd one has not shown up in the system yet. Status Detail: Invalid. Invalid Reason: Your submission for this promotion is not combinable with any other promotions. Oh, well. If anyone found a way to fight this, pleas share.

Wow, didn't realize everyone else was also getting their rebates invalidated. I first got my valid status last week, but when I checked last night it said invalid because of the "not combinable with other offers". I sent them an email last night and already got a reply this morning that there was a system error and my rebate was now valid.

I used the email link directly from the rebate page on the Keurig site and picked the first option about the rebate being invalid. Didn't even write any comments. Maybe try this route instead of chat?
https://rebatetrack.com/quick/tra...ite=keurig

Same thing happened to me, I am going to try your route. Fingers crossed.

Inquired online about invalid Keurig rebate. Got this response:

Dear Robert:

Tracking Number: xxxxxxxxxx


I'm sorry this promotion can not be Not Combined with any other rebate Robert.



You can always contact us about your mail in rebate by phone, e-mail or chat.

Please feel free to visit our website at http://www.keurigrebate.com/ you can track existing rebates and browse for new and exciting rebate opportunities.



Have a pleasant evening.


Tony

Rebates Customer Service


Gonna try calling them tomorrow.

Quote from 124nic8 : Inquired online about invalid Keurig rebate. Got this response: Dear Robert: Tracking Number: xxxxxxxxxx I'm sorry this promotion can not be Not Combined with any other rebate Robert. You can always contact us about your mail in rebate by phone, e-mail or chat. Please feel free to visit our website at http://www.keurigrebate.com/ you can track existing rebates and browse for new and exciting rebate opportunities. Have a pleasant evening. Tony Rebates Customer Service Gonna try calling them tomorrow.

Had to call Parago 855-843-1447 to get my rebate. Says valid now.

I got hosed on this one.... they sent me an email back telling me to jump on chat to discuss and they gave me the same song and dance about not being able to combine the 2 offers. I plan to call later....