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Sony Vaio Laptop Trade-in and Recycling Program (double the trade-in value)

alanbrenton 1,546 643 October 25, 2012 at 07:17 PM in Computers (5)
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Last Edited by alanbrenton October 31, 2012 at 04:27 AM
Just found out that Sony USA is offering double the value for its Trade-in and Recycling Program. Helpful especially for those of us thinking of trading in an old laptop (several brands are available for trading in but I didn't find Asus among them) for a new and shiny Vaio.

http://store.sony.com/webapp/wcs/...Id=tradeup

Is it possible to score a 1st gen i5 for less than $200 to use as a trade in? Hehe. Smilie

I plug these into the drop down lists:

Intel i5
2.26 GHz
Gateway/Acer
Is Hard Drive present? Y
Is the pc fully functional? Y
Is the computer in good physical condition? Y
Is Operating Software Restore Disc Included? N (usually on the hard drive)
Do you have the power cord? Y

And I get an end value of $336, not too shabby at all, especially if 1st gen i5's can be had for $200 or so.

Updating it to an i7, 2.66 GHz (just guessing if there is such a speed), with all else being equal, I get a $468 trade in value. Smilie

-----
I found out after posting that the Core 2 Duo trade ins are the best bang for the buck, especially when they are selling for $100-150 on Kijiji or CL and can fetch almost $300 in trade in value. Smilie

While you're at it Smilie

http://slickdeals.net/f/5407342-2-Free-Skyfall-tickets-Sony-B-M-for-checking-out-84-4K-TV-Demo


Quote from bunny88 View Post :
Sony B&M Store is giving away 2 free movie tickets to Skyfall when you take a 5 min demo of their new 84" 4k TV in store.
They give out vouchers for Hollywood movie money which you redeem online for Skyfall tickets.
Got mine over the weekend.

Didn't see it posted anywhere in the store. I came to know about it during a commercial that comes before they screen a movie at Edwards theaters.

Offer valid while supplies last.
Limited 2 tickets per group.

The best link I could find about information regarding this offer is here [sony.com]

Catch a Breathtaking Double Feature
Date: October 15 thru November 12

Visit the Sony store to catch this year's must-sees. Ask a sales associate to give you a demo of the brand new 84" 4K TV, Sony's largest and highest resolution TV ever. Once you've seen our groundbreaking television, you will receive two James Bond Hollywood Movie Money(R) codes with instructions to print your Skyfall tickets at home.


I'm guessing the offer is valid only at those stores that carry the 84" 4K TV

Here are the locations that carry it.

Exclusively at select Sony Stores:
Los Angeles, CA 90067
Costa Mesa, CA 92626
San Diego, CA 92108
Palo Alto, CA 94304
Las Vegas, NV 89109
Houston, TX 77056
New York, NY 10022
Garden City, NY 11530


Enjoy the show. nod
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Last Edited by swordheart November 17, 2012 at 09:40 PM
Offer expires 11/17 for all sony store in CA, just called to confirm. Was going to trade tomorrowFrown

To the best of my knowledge, this ends 11/15.
EDIT: Just called my local Sony store (NJ) and they said this program will be running through Nov. 21 -- not sure if this applies nationwide or for this particular store only


Some helpful additional details on the program:

Quote from ujparise View Post :
i just called the stony store to verify. They are giving the double credit for the purchase of a windows 8 new laptop. I specifically asked if i could trade in multiple laptops on the purchase of one laptop and they said yes. They have there touch screen desktops with an i7 for 1,300-1,400... I have 3 core duo laptops that work 2-4 years old.... If i can get 700-900 for the three laptops.... i will only be out of pocket about 500-700 dollars... I could also get a decent laptop for free Smilie
Quote from nbvora13 View Post :
Here is my experience...in Edison, NJ...

I had 5 years old HP DV2500 Core 2 Duo, having Negligible physical damage, with Charger, without Recovery Disc, and Fully Operational Laptop...went to Sony store of Menlo Park mall...was evaluated for $242....Customer Rep asked if he wants to order anything, to which I said -- No, I wish to order from Outlet...I received Sony Gift-card that can only be used towards another laptop purchase without any restrictions from where & when...

In short...in-store quick & easy trade-in...online lengthy & blind from you...

Cheers,
~nV!
Updated aka more good news from nV:

Quote from nbvora13 View Post :
The gift-card doesn't have expiration date, and contrary to what customer rep said in the store, this gift-card can also be used to purchase any goods/services from any Sony store, as mentioned on the back of gift-card....

Cheers,
~nV!
For Californians:
Quote from creuset View Post :
Summary of store attitudes in Bay Area:
Sony Outlet in Gilroy CA: They don't do trade-in assessments. But they do sell refurb Vaios there at great discounted prices. And they said I'd have "no problem going to Stanford or Santa Clara to get a gift card for my used laptops under this promotion."

Sony Store at Santa Clara at Valley Fair: No problem. Bring your laptops in, we'll value them. Buy a Windows 8 computer here or online at Sony Outlet or Gilroy Outlet. Ye, very customer service friendly and out to make money for Sony.

Sony Store at Stanford Shopping Center (Palo Alto, CA): Called twice to confirm their policy about taking my laptops down there to be valued for the double credit. The two people (supervisor [female] and senior customer service guy [male]) who answered the phone was insistent that no gift cards would be given for this promotion's credits. So I would NOT be able to go and buy a vaio laptop online, outlet online, or at Gilroy at the outlet store. Double rebate is ONLY good for in-store purchases of a PC. I even told him I thought he was mistaken based on responses in a forum from other stores such as Vegas, etc. He said perhaps his manager who returns on Friday would have the authority to give single credit for sony outlet online.

I hope this helps people somehow. Perhaps avoid the Stanford store? Go to every other Sony store and entity EXCEPT stanford.

Another tip for Californians wanting to go the Stanford location and for everyone that in-store valuation may yield more than the online valuation

Quote from creuset View Post :
So I ended up going to the Stanford store. The Sony 800 number people assured me that if I had any problems with Stanford being resistant about me getting a trade-in to buy things online (instead of just at the store), I could call the 800 number while at the store, and they would pull rank.

I turned in my laptop. Because it was a MSI (or Other on the trade in website), instead of getting $170, I got $307 in person. The salesperson there was nice enough and gave me my voucher paperwork, but neglected to give me my gift card. That's what you need to buy online or at any other store. The papers are only for the recycling part.

Next morning, back home, as I'm trying to complete my order online, I'm trying to use the paper voucher number to complete my beautifully set up purchase. The phone people ask, "where's your gift card? the store is supposed to give you one of those." The Stanford store was either forgetful or just manipulative/controlling. The Stanford store insisted I drive down 40 miles again to pick up the card in person and complete the online purchase in their store. That just seems heavy handed to complete online purchase. The Sony 800 number people called the store and told them they are being ridiculous and need to release the gift card to me over the phone--esp as it was their error in not giving it to me while I was in the store. Nightmare. Supposedly someone will call me later today from the store to fix things. Ugh. I just want to buy my sony product.

And to add on top of that the vaio outlet 50% code is temporarily disabled while I'm trying to work around the Stanford store's greed... I know I'm whining.

But lessons:
* Sometimes going in person can result in more trade in--esp for a computer not listed on the rebate website
* Recovery discs are worth it to burn (they never even verified my recovery discs) and turn in
* Make sure you get the gift cards, not just the paper vouchers
Just went to Sony store at Tysons Corner 1 in VA
They will take trade in old laptop but i have to make a purchase in store . They don't giving out credit. They only allow trade in then buy some thing else in store only

Update from Sony store at Tysons Corner 1 in VA
Just got back with gift card for recycled laptop. No questions asked. Got too skyfall ticket vouchers too..

611 Comments

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#331
Does this work on netbooks too?
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#332
Quote from shadowneko003 View Post :
Does this work on netbooks too?
put in your specs and find out.
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#333
Dead for me in store. I went back to the store I've traded in a bunch before to trade in another. It went smoothly as usual until it was time to get the GC. The worker went to get the GC but a manager type came back with him. He said that the double promotion is only valid if I buy something in the store. If I want a GC, then it would not be doubled. I said that it says a GC on the website. He said I would have to process them online if I want a GC for double the value.

Whatever. Wasted $10 in gas. Got two more skyfall tickets to make up for it.
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#334
I just processed my trade in online. It says this.

"Don't Wait!
Get instant credit towards your new purcahse when you complete your trade in store?
Click Here to find a Sony Store near you!"

So I guess they are just enforcing the rule now that in store you only get credit towards a new purchase. The spelling mistake is Sony's.
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#335
Quote from jmor View Post :
put in your specs and find out.
Yep. Traded in my netbook. Got $162 lol.
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#336
Quote from travfar View Post :
Dead for me in store. I went back to the store I've traded in a bunch before to trade in another. It went smoothly as usual until it was time to get the GC. The worker went to get the GC but a manager type came back with him. He said that the double promotion is only valid if I buy something in the store. If I want a GC, then it would not be doubled. I said that it says a GC on the website. He said I would have to process them online if I want a GC for double the value.

Whatever. Wasted $10 in gas. Got two more skyfall tickets to make up for it.
I dont understand why they are doing this. It seems like there is a lack of consistency between store policy and online policy. Im still trading in the same thing to the same company, why should what I receive in return differ? As a customer it just feels like they are limiting your flexibility to purchase by mandating that the double trade in value in store must be applied to one of their overpriced machines.
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#337
So I missed the shipment date by a day. Has anyone tried to ship it after the deadline and run into any issues?

I am not sure if I should just redo all the labels or if I should just take my chances. I am not sure if there are any changes to the conditions for online trade in ( such as no multiple laptop trade ins or credit to laptop purchase only).
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#338
Quote from phantaci View Post :
Yep. Traded in my netbook. Got $162 lol.
Not bad for an old netbook
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#339
Some dirty store managers don't want to do this without getting any profit for their store.
Q&A says

Q: Can I drop off my item instead of shipping it?
A: You may trade-in your product by visiting a Sony Store or Sony Outlet store and asking a Sony associate to assist in evaluating your trade. An immediate store credit or Sony Store Gift Card will be provided at Sony Store(s) for all program items that are determined to have value. All other online trade-in items must be shipped to ecoNEW's processing facilities using the prepaid shipping label provided.

If you are against by store manager, call 866 number.
Quote from phantaci View Post :
I dont understand why they are doing this. It seems like there is a lack of consistency between store policy and online policy. Im still trading in the same thing to the same company, why should what I receive in return differ? As a customer it just feels like they are limiting your flexibility to purchase by mandating that the double trade in value in store must be applied to one of their overpriced machines.
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#340
Quote from phantaci View Post :
I dont understand why they are doing this. It seems like there is a lack of consistency between store policy and online policy. Im still trading in the same thing to the same company, why should what I receive in return differ? As a customer it just feels like they are limiting your flexibility to purchase by mandating that the double trade in value in store must be applied to one of their overpriced machines.
obviously they are offering you double the value to make you think you got a good deal on an overpriced machine.
if you want the normal trade in value, they are happy to give it to you in the form of gift card.
I called customer service regarding trade in, and they said you are not getting gift card but a credit toward a new pc, and if you opt for gift card, they will give normal value.
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Last edited by Akarin November 8, 2012 at 09:49 PM
#341
Quote from Akarin View Post :
obviously they are offering you double the value to make you think you got a good deal on an overpriced machine.
if you want the normal trade in value, they are happy to give it to you in the form of gift card.
I called customer service regarding trade in, and they said you are not getting gift card but a credit toward a new pc, and if you opt for gift card, they will give normal value.
So you either have the option of 1) getting a gift card for half the quoted value or 2) getting the full value of the trade in price quote BUT you have to spend it on a PC?
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#342
Quote from phantaci View Post :
So you either have the option of 1) getting a gift card for half the quoted value or 2) getting the full value of the trade in price quote BUT you have to spend it on a PC?
In store they seem to be enforcing that rule. Online though, how can they make you buy a PC at the time your tradein. So it should come as a gift card. They even say that on the FAQ.

"Q: How do I receive my trade-in value?

A: Once your trade-in has been accepted and a value determined, a Sony Prepaid Gift Card will be issued to you for the final assessed value amount to be used at Sony stores, Sony Outlet stores -or online at store.sony.com. Please allow 14 days for mailing of your Sony Store Gift Card after you receive your final valuation e-mail for your trade-in item. "

They do point out later that if you trade in at a store, that it can be a credit on a new PC.

The way I read it, you still should get the full (double) value if you mail it in.
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#343
Quote from phantaci View Post :
So you either have the option of 1) getting a gift card for half the quoted value or 2) getting the full value of the trade in price quote BUT you have to spend it on a PC?
yeah pretty much
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#344
Anybody have any recent experience in any of the NYC area stores (this last few days)? I have a few old laptops that I was going to bring in this weekend, but don't want to reformat and lug in 5 laptops if they're going to limit the trade in value/force me to buy a sony PC immediately...

TIA!
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#345
Quote from somebody View Post :
Anybody have any recent experience in any of the NYC area stores (this last few days)? I have a few old laptops that I was going to bring in this weekend, but don't want to reformat and lug in 5 laptops if they're going to limit the trade in value/force me to buy a sony PC immediately...

TIA!
I would just call them up and ask them.
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