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Sony Vaio Laptop Trade-in and Recycling Program (double the trade-in value)

alanbrenton 1,546 643 October 25, 2012 at 07:17 PM in Computers (5)
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Last Edited by alanbrenton October 31, 2012 at 04:27 AM
Just found out that Sony USA is offering double the value for its Trade-in and Recycling Program. Helpful especially for those of us thinking of trading in an old laptop (several brands are available for trading in but I didn't find Asus among them) for a new and shiny Vaio.

http://store.sony.com/webapp/wcs/...Id=tradeup

Is it possible to score a 1st gen i5 for less than $200 to use as a trade in? Hehe. Smilie

I plug these into the drop down lists:

Intel i5
2.26 GHz
Gateway/Acer
Is Hard Drive present? Y
Is the pc fully functional? Y
Is the computer in good physical condition? Y
Is Operating Software Restore Disc Included? N (usually on the hard drive)
Do you have the power cord? Y

And I get an end value of $336, not too shabby at all, especially if 1st gen i5's can be had for $200 or so.

Updating it to an i7, 2.66 GHz (just guessing if there is such a speed), with all else being equal, I get a $468 trade in value. Smilie

-----
I found out after posting that the Core 2 Duo trade ins are the best bang for the buck, especially when they are selling for $100-150 on Kijiji or CL and can fetch almost $300 in trade in value. Smilie

While you're at it Smilie

http://slickdeals.net/f/5407342-2-Free-Skyfall-tickets-Sony-B-M-for-checking-out-84-4K-TV-Demo


Quote from bunny88 View Post :
Sony B&M Store is giving away 2 free movie tickets to Skyfall when you take a 5 min demo of their new 84" 4k TV in store.
They give out vouchers for Hollywood movie money which you redeem online for Skyfall tickets.
Got mine over the weekend.

Didn't see it posted anywhere in the store. I came to know about it during a commercial that comes before they screen a movie at Edwards theaters.

Offer valid while supplies last.
Limited 2 tickets per group.

The best link I could find about information regarding this offer is here [sony.com]

Catch a Breathtaking Double Feature
Date: October 15 thru November 12

Visit the Sony store to catch this year's must-sees. Ask a sales associate to give you a demo of the brand new 84" 4K TV, Sony's largest and highest resolution TV ever. Once you've seen our groundbreaking television, you will receive two James Bond Hollywood Movie Money(R) codes with instructions to print your Skyfall tickets at home.


I'm guessing the offer is valid only at those stores that carry the 84" 4K TV

Here are the locations that carry it.

Exclusively at select Sony Stores:
Los Angeles, CA 90067
Costa Mesa, CA 92626
San Diego, CA 92108
Palo Alto, CA 94304
Las Vegas, NV 89109
Houston, TX 77056
New York, NY 10022
Garden City, NY 11530


Enjoy the show. nod
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Last Edited by swordheart November 17, 2012 at 09:40 PM
Offer expires 11/17 for all sony store in CA, just called to confirm. Was going to trade tomorrowFrown

To the best of my knowledge, this ends 11/15.
EDIT: Just called my local Sony store (NJ) and they said this program will be running through Nov. 21 -- not sure if this applies nationwide or for this particular store only


Some helpful additional details on the program:

Quote from ujparise View Post :
i just called the stony store to verify. They are giving the double credit for the purchase of a windows 8 new laptop. I specifically asked if i could trade in multiple laptops on the purchase of one laptop and they said yes. They have there touch screen desktops with an i7 for 1,300-1,400... I have 3 core duo laptops that work 2-4 years old.... If i can get 700-900 for the three laptops.... i will only be out of pocket about 500-700 dollars... I could also get a decent laptop for free Smilie
Quote from nbvora13 View Post :
Here is my experience...in Edison, NJ...

I had 5 years old HP DV2500 Core 2 Duo, having Negligible physical damage, with Charger, without Recovery Disc, and Fully Operational Laptop...went to Sony store of Menlo Park mall...was evaluated for $242....Customer Rep asked if he wants to order anything, to which I said -- No, I wish to order from Outlet...I received Sony Gift-card that can only be used towards another laptop purchase without any restrictions from where & when...

In short...in-store quick & easy trade-in...online lengthy & blind from you...

Cheers,
~nV!
Updated aka more good news from nV:

Quote from nbvora13 View Post :
The gift-card doesn't have expiration date, and contrary to what customer rep said in the store, this gift-card can also be used to purchase any goods/services from any Sony store, as mentioned on the back of gift-card....

Cheers,
~nV!
For Californians:
Quote from creuset View Post :
Summary of store attitudes in Bay Area:
Sony Outlet in Gilroy CA: They don't do trade-in assessments. But they do sell refurb Vaios there at great discounted prices. And they said I'd have "no problem going to Stanford or Santa Clara to get a gift card for my used laptops under this promotion."

Sony Store at Santa Clara at Valley Fair: No problem. Bring your laptops in, we'll value them. Buy a Windows 8 computer here or online at Sony Outlet or Gilroy Outlet. Ye, very customer service friendly and out to make money for Sony.

Sony Store at Stanford Shopping Center (Palo Alto, CA): Called twice to confirm their policy about taking my laptops down there to be valued for the double credit. The two people (supervisor [female] and senior customer service guy [male]) who answered the phone was insistent that no gift cards would be given for this promotion's credits. So I would NOT be able to go and buy a vaio laptop online, outlet online, or at Gilroy at the outlet store. Double rebate is ONLY good for in-store purchases of a PC. I even told him I thought he was mistaken based on responses in a forum from other stores such as Vegas, etc. He said perhaps his manager who returns on Friday would have the authority to give single credit for sony outlet online.

I hope this helps people somehow. Perhaps avoid the Stanford store? Go to every other Sony store and entity EXCEPT stanford.

Another tip for Californians wanting to go the Stanford location and for everyone that in-store valuation may yield more than the online valuation

Quote from creuset View Post :
So I ended up going to the Stanford store. The Sony 800 number people assured me that if I had any problems with Stanford being resistant about me getting a trade-in to buy things online (instead of just at the store), I could call the 800 number while at the store, and they would pull rank.

I turned in my laptop. Because it was a MSI (or Other on the trade in website), instead of getting $170, I got $307 in person. The salesperson there was nice enough and gave me my voucher paperwork, but neglected to give me my gift card. That's what you need to buy online or at any other store. The papers are only for the recycling part.

Next morning, back home, as I'm trying to complete my order online, I'm trying to use the paper voucher number to complete my beautifully set up purchase. The phone people ask, "where's your gift card? the store is supposed to give you one of those." The Stanford store was either forgetful or just manipulative/controlling. The Stanford store insisted I drive down 40 miles again to pick up the card in person and complete the online purchase in their store. That just seems heavy handed to complete online purchase. The Sony 800 number people called the store and told them they are being ridiculous and need to release the gift card to me over the phone--esp as it was their error in not giving it to me while I was in the store. Nightmare. Supposedly someone will call me later today from the store to fix things. Ugh. I just want to buy my sony product.

And to add on top of that the vaio outlet 50% code is temporarily disabled while I'm trying to work around the Stanford store's greed... I know I'm whining.

But lessons:
* Sometimes going in person can result in more trade in--esp for a computer not listed on the rebate website
* Recovery discs are worth it to burn (they never even verified my recovery discs) and turn in
* Make sure you get the gift cards, not just the paper vouchers
Just went to Sony store at Tysons Corner 1 in VA
They will take trade in old laptop but i have to make a purchase in store . They don't giving out credit. They only allow trade in then buy some thing else in store only

Update from Sony store at Tysons Corner 1 in VA
Just got back with gift card for recycled laptop. No questions asked. Got too skyfall ticket vouchers too..

611 Comments

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#601
so in case anyone cares...i managed to argue with the customer service rep and he agreed to send me a $100 gc, which doesnt even come close to the $500 i was supposed to get. guess i'm gonna have to start emailing those sony reps Frown
Reply Helpful Comment? 0 0
#602
Quote from BigTymer1 View Post :
sony received my laptop on the 8th, its now the 30th and they STILL havent estimated it.. i have called 3 times now and still NOTHING.... "we cant do anything"
Hello BigTymer1,

My name is Amanda and I work on the Sony Support team. I just came across your post and I'm very sorry to hear about this situation. I know it has been several months since this post. Just curious.. did you receive your gift card?

Best Regards,
Amanda Jeter
Reply Helpful Comment? 0 0
#603
Quote from SonyListens View Post :
Hello BigTymer1,

My name is Amanda and I work on the Sony Support team. I just came across your post and I'm very sorry to hear about this situation. I know it has been several months since this post. Just curious.. did you receive your gift card?

Best Regards,
Amanda Jeter
Amanda, I sent in a Samsung laptop which was fully functional and they valued it at $120 but I only got a check for $20. When I called, they said it was not functional which is a total lie. The system had windows 7, would hold charge for 1.5-2 hrs, had 11" screen and was running perfectly. I traded it in so i could buy a VAIO. I called several times but no use!!
Reply Helpful Comment? 0 0
#604
Quote from cyberdentist View Post :
Amanda, I sent in a Samsung laptop which was fully functional and they valued it at $120 but I only got a check for $20. When I called, they said it was not functional which is a total lie. The system had windows 7, would hold charge for 1.5-2 hrs, had 11" screen and was running perfectly. I traded it in so i could buy a VAIO. I called several times but no use!!

I am sorry to hear your story.
Same here with me. Dealing with Sony Customer Service is such a pain.
I infact once told them to get into Apple or Google support center.

I will never never ever buy any Sony product.

thanks
Reply Helpful Comment? 0 0
#605
Quote from jaimdb View Post :
I am sorry to hear your story.
Same here with me. Dealing with Sony Customer Service is such a pain.
I infact once told them to get into Apple or Google support center.

I will never never ever buy any Sony product.

thanks
I agree, unless they fix their customer service, they will not win customers..
Reply Helpful Comment? 0 0
#606
Must pay more attention to the date...

I read the OP thread, saw that trade in value for core 2 duos valued $300... went to site, did calculation, only to fall short when results came back $47.

5 minutes I'll never get back... Frown
Reply Helpful Comment? 0 0
#607
Quote from cyberdentist View Post :
Amanda, I sent in a Samsung laptop which was fully functional and they valued it at $120 but I only got a check for $20. When I called, they said it was not functional which is a total lie. The system had windows 7, would hold charge for 1.5-2 hrs, had 11" screen and was running perfectly. I traded it in so i could buy a VAIO. I called several times but no use!!
I had this happen to me a couple of years ago.
I filed a complaint at Better Business Bureau (I listed Sony's NYC office).
Sony called and emailed me the very next day and sent out a gift card for the max amount ($100) for a 10 year old Dell.
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Joined Feb 2013
All the leaves are brown
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#608
Quote from jaimdb View Post :
I am sorry to hear your story.
Same here with me. Dealing with Sony Customer Service is such a pain.
I infact once told them to get into Apple or Google support center.

I will never never ever buy any Sony product.

thanks
That makes us two. I used Sony products for a very long time. I owned Sony DSLR cameras, mp3 players, TVs, receivers, speakers and 3 laptops. Every time I had an issue with one of my products, the customer service was never there. Now I sold all the Sony products and only own a Vaio laptop which I regret buying. I will never-ever purchase Sony products again.
Reply Helpful Comment? 0 0
#609
where did amanda go??
Reply Helpful Comment? 0 0
#610
Quote from henryondeals View Post :
where did amanda go??
probably saw everyones posts and said "oh sh........ byewave"

I own a vpccw21fx, 3 years old now. Had to replace the hard drive, the wifi card. Have constant issues with random keys popping off at randoms times, battery is almost dead. Most annoying issue is that the wifi drops connection randomly and replacing the wifi card did not fix it. My blue screen problems seemed to have gone away after replacing that, but the signal dropping problem makes using the laptop very frustrating. Tried different routers, changing channels. Other laptops are fine.
/endrant

lol
Reply Helpful Comment? 0 0
Last edited by mr.wolf April 16, 2013 at 12:13 PM
#611
I too was shorted $30,as Sony claimed there was no OS included. When I DID include the ORIGINAL factory imprinted discs in the trade in packaging.

My original post "

My experience

Laptop - perfect with factory restore disks, sent in laptop shipping container - 3 inches of foam, air pockets etc.

Laptop Actually Received at verifiers Nov 2.

Gift Card Actually Received here on Dec 31

Shorted $30 = no restore disk included

Totally unacceptable "
Reply Helpful Comment? 0 0
#612
amanda!!! come back!!!! LMAO
Reply Helpful Comment? 0 0
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