Procter & Gamble (P&G) Rebate thread

I haven't done the oral care Celebrate the Season rebate yet, but I think I will. There are some great P&G oral care deals at CVS this week!

Quote from hba123 : My Spend $50, get $15 just got rejected because I did not spend enough. In their eyes I guess $50.96 is not $50 and up. Soo frustrating.

Rec'd my "Spend $50, get $15 rebate" rejection today. They sent back to receipt copies marked "Resubmission", but included a blank rebate form.......................... I broke down and tossed the box for the set of Pantene Shampoo/Conditioner that I bought, so will have to go to the store and write down the UPC.
Total was $50.49 before coupons. The form was the "before coupons" form, and that is the form that they sent a blank copy of to re-submit.

Just when I thought it was safe, NOT to copy the rebate submission.......

Did you send more receipts with your re-submission? I have a couple that I could send, but it's irritating to say the least, and who knows if that will be enough?

Quote from figarotigger : Rec'd my "Spend $50, get $15 rebate" rejection today. They sent back to receipt copies marked "Resubmission", but included a blank rebate form.......................... I broke down and tossed the box for the set of Pantene Shampoo/Conditioner that I bought, so will have to go to the store and write down the UPC. Total was $50.49 before coupons. The form was the "before coupons" form, and that is the form that they sent a blank copy of to re-submit. Just when I thought it was safe, NOT to copy the rebate submission....... Did you send more receipts with your re-submission? I have a couple that I could send, but it's irritating to say the least, and who knows if that will be enough?

I called and basically said nicely to do the math--my total was over $50, still waiting to see if it will go through this time. FYI--You can find most UPC #s on Amazon or Walmart.com.

I received a rejection letter from P&G holiday rebate offer stating:

Your submission did not include an original dated receipt which is required for this offer.

I did submit the original dated receipts, which they have ironically sent me a copy of, along with a blank rebate form for re-submission.
I tried calling the customer service number on the rebate form, but they do not answer.

Try this # 1-877-827-4764. They made mistake all the time.
Email them your copy that will help.

Quote from traductora : I received a rejection letter from P&G holiday rebate offer stating: Your submission did not include an original dated receipt which is required for this offer. I did submit the original dated receipts, which they have ironically sent me a copy of, along with a blank rebate form for re-submission. I tried calling the customer service number on the rebate form, but they do not answer.

Quote from hba123 : I called and basically said nicely to do the math--my total was over $50, still waiting to see if it will go through this time. FYI--You can find most UPC #s on Amazon or Walmart.com.

Yay---it went through.

Quote from lumsum12 : Try this # 1-877-827-4764. They made mistake all the time. Email them your copy that will help.

I got the same letter today. Planning to call that number, thanks for sharing it. Did your phone call fix the problem or did you have to resubmit?

Quote from clumsygrace : I got the same letter today. Planning to call that number, thanks for sharing it. Did your phone call fix the problem or did you have to resubmit?

Just call, tell them your problem abnd it gets put through to special handling dept. without you having to resubmit. I had to do this for their last 2 rebates. Just got my $15 card the other day.

Quote from clumsygrace : I got the same letter today. Planning to call that number, thanks for sharing it. Did your phone call fix the problem or did you have to resubmit?

I called on Jan 11th with the same letter/problem. They promised a response within 7-10 days. Called Wed., because I hadn't heard back from them. Per the CSR, the resubmission was approved on Jan. 17th, and I'll receive the rebate in 4-6 more weeks.
I mailed in the rebate form that stated "before coupons". This is the 1st time that I've had an issue since the infamous Olay bonus bottle UPC problem a few years back.
HTH

I just received the $15 Oral B rebate for the purchase at Amazon. 6 weeks turn around which is not bad at all.

P&G spend $35, get $10 gift card at participating stores. Thanks Supersavysaver!
http://pgsupportahero.com/

i just got my $15 card today.

i had a problem with my rebate. the problem was p&g never received my mail because my info was not showing up in the rebate status page. i called them and the rep told me to email him the copy. the called was 2 weeks ago.

i got my 15 too, ordered two toothbrushes from drugstore.com and got the rebate this week.

I am cross-posting this so please don't be mad--Just called P&G about the number of receipts for the rebate. Great news--due to customer concerns, it has been officially changed as of today to multiple receipts. woot