I got the promo with the BB TWC Rep. You can ask for it and they will give you the rebate form, its a small 4x3 paper. I will post it on Friday when I get my internet back. Currently using my phone for internet.
Talked w/ a TWC rep who left his card @ my local BB. I can order directly through him (he has the BB codes needed to scan to get the free xbox & gift card). Since I already have internet only through TWC, I can call today to cancel on a future date (about 4 business days away, when they have a an available install window) so I will only be down for a few hours instead of days. This way, I will only lose my current email accounts.
So I just called to set up the pending cancellation. The rep made me choose a day which service would be cut off completely and 10 days additional to return the equipment which seems slightly different then what people have been saying. Did you guys need to set a specific date as well? Either way, I chose a day a week and some out and I'm going to go to BB now with my wife to resubscribe.
I'm also in austin (south). Just curious if you currently have twc for just internet or how you plan on getting this deal. +rep for any info!
I have the whole shebang. TV and Internet. I called this morning to cancel everything and went to the best buy literally 30 minutes later. Was all good. I just need to call and set up the install and my current service remains intact until the arbitrary date I chose (the 15th).
I initially went to a BB closer to work and the dude working there knew of the deal but was a real space cadet and said we should call the 1-800 number to sign up I'd make sure to call the BB you want to go to and make sure they have someone on hand who can sign you up on the spot.
Last edited by mrwhistles; 11-07-2012 at 01:12 PM..
Am I just getting crappy CSRs? I called to schedule the install and they want to push it out to the 21st and no sooner. How are you guys overlapping service? Do I just need to call in and get a new rep?
Never mind. They let me do the 14th.
Last edited by mrwhistles; 11-06-2012 at 10:36 AM..
As much as I want to get into this promotion, I decide to continue using my AT&T Uverse as I can't get a TWC CS to schedule an installation appointment for the last 5 days. They just transferred me around and couldn't locate my order or service address even their website can find my home location. Guess I just buy an Xbox during BF myself.
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