[NEW] Nexus 4- $299 (8GB) / $349 (16GB)

Quote from leeky1978 : I ordered on Nov 13 too and just got my phone today after numerous phone calls and emails. Their customer service seems like not functioning at all. Hope you could get your phone soon. I will never ever order anything from Google device any more. I just can not take it any more.

I just got mine today too. Weird. Yeah, this whole experience was TERRIBLE. And that's putting it nicely...

8GB version!!!!

ordered on Nov 27 like everyone else spam clicking the button. order went through about 2 hours after the noon launch.

on dec 13 was reading this thread about how people were ordering the 16gb version and getting it shipping confirm the next day. so went to playstore and it had the 8gb version "add to cart". so what the hell, ordered it even though it said 7-8 weeks. Got the google reciept immediately and it stated shipping 3-5 days.

So left both orders in the wallet. Just right now, i just check and got shipping confirm for the Dec. 13 order. Nov 27 was still pending, so i went ahead and canceled it,which has was confirmed almost immediately.

so i have a tracking number and should get my phone soon. attached is my wallet "Completed" Screenshot.

Wow!!! What an interesting scenario!!! I ordered on the 11/27 for 16 GB and got sick of the pending order, no email reply, clerk lied to me on the phone or she was clueless, So I cancelled mine. This left a very poor impression of Google for me, long time google fan.

from my understanding the 16gb was the one that was in more demand and that the 8gb was a "little easier"/ available longer in stock

Google might be a good "tech" company but they are one of the worst product merchants I have had to deal with. My history with this debacle of a launch:

11/13 Ordered two 16gb Nexus 4s (Both showed in-stock)
11/27 Received the two phones (after a 2 week delay due to no stock)
11/30 Discovered both were defective (one had the buzz/clicking sound in the earpiece, one had a rattle in the phone)
11/30 RMAed both phones (was told replacements were in-stock and would arrive in 3-4 days)
12/13 Called to cancel both orders (was told they have to contact a finance specialist and will get a confirmation in 24-48 hours)
12/17 Called to verify cancellation of both orders (was told that they didn't know why the cancellation wasn't put in, was also told that they would contact a specialist to have the orders cancelled and I will get a confirmation in 24-48 hours)
12/20 Received two emails that the replacement units shipped.

This is like the blind leading the blind. Every touch point with this company has led to false and misleading information. Customer Service is more like a concierge department to attempt to help the consumer "contact" the right people. The CS folks don't seem to be able to actually service customers. Also, the over apologetic "script" that the CSRs work off of gets old very fast.

Quote from dzap : Did anyone that ordered after 9 get a confirmation email from Google yet?

my order went through at 9:04 and i just got my conf email!

Quote from bollingerr : 11/30 Discovered both were defective (one had the buzz/clicking sound in the earpiece, one had a rattle in the phone)

The rattle is the camera lens for auto-focus and is normal. You should only hear it when actually "shaking" your Nexus though. It's very faint though. Many smartphones do this.

The white noise sound from the earpiece/buzz I hear as well but should only be exhibited when it a quiet setting and not on call and putting the phone up to your ear. You should not hear it on any calls (I haven't at least, or it's not noticeable).

Quote from banhbeo : my order went through at 9:04 and i just got my conf email!

Wow..

Quote from dzap : The rattle is the camera lens for auto-focus and is normal. You should only hear it when actually "shaking" your Nexus though. It's very faint though. Many smartphones do this. The white noise sound from the earpiece/buzz I hear as well but should only be exhibited when it a quiet setting and not on call and putting the phone up to your ear. You should not hear it on any calls (I haven't at least, or it's not noticeable). Wow..

The rattle was loud on the second phone. Didn't notice any rattle with the first one. Having two to cross compare made the rattle evaluation easy. The phone would rattle when gently rolling the phone in your hand. On the first phone, the buzz/clicking was so loud I couldn't maintain calls. The second one didn't have a significant buzz or clicking.

Quote from bollingerr : The rattle was loud on the second phone. Didn't notice any rattle with the first one. Having two to cross compare made the rattle evaluation easy. The phone would rattle when gently rolling the phone in your hand. On the first phone, the buzz/clicking was so loud I couldn't maintain calls. The second one didn't have a significant buzz or clicking.

Ah okay. Maybe you did have defective ones then.

Hopefully your replacements don't exhibit those issues.

Quote from dzap : Ah okay. Maybe you did have defective ones then. Hopefully your replacements don't exhibit those issues.

Got the replacements and tested them out. Both are silent and neither has a rattle. Needless to say, I am pleased (with the end result, not the journey). Luckily I had two cheapo TPU cases and a few screen protectors ready to go.

looking to get another one for my wife but it seems to be outta stock and says just check back soon.

pretty happy with mine...the battery life could be better but apart from that no complaints, no contract and on straight talk at&t here

Some People still on a waiting list

Quote from bollingerr : Got the replacements and tested them out. Both are silent and neither has a rattle. Needless to say, I am pleased (with the end result, not the journey). Luckily I had two cheapo TPU cases and a few screen protectors ready to go.

Is it better now?

Bought 8. Sold 8. ...yes!