Ordered several on the 6th.. Just checked and there is no update to my order either. I can understand not being able to get personalized items like these out in a week. It would be nice if they gave some sort of expectation however.
I got a UPS notice that mine are being delivered tomorrow (placed my order on 11/5/12).
Placed order on 11/7. Since I ordered over the phone I can't track my order unless I call.
Regrettably, since you placed your order by phone, you are not able to
access any information online. If you were to place the order online the
you would be able to locate it. I apologize for any inconvenience that
this may have caused, and any information that you need regarding your
order, please don't hesitate to give us a call. It was a pleasure being
able to assist yoy on today and hope that you continue to shop with the
disneystore.com. We look forward to future opportunities to be of
service to you.
I got my fleece throw, but the embroidering was wrong. I called them and they said that the one I ordered before was oos.they did give me another one, but I really wanted the one I got. Over the phone, they an only embroider up to 10 characters. Oh well. At least they will send me another one, so can't really complain.
Btw, is it really that difficult to embroider? I bought some towels from NM before and they messed up the emobroidering too.
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