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Return Policy and Price Match Roundup
As you plan your Black Friday route using the ad scans our Slickdeals community has crowd-sourced, there’s an unfortunate reality you need to consider when thinking about which stores to grace with your presence in merely two weeks: return policies. Over 10% of Black Friday electronics were returned last year, and that’s only counting shoppers who read the fine print. We strongly urge everyone to stay home with your family and friends and shop online, but if you're set on the traditional Black Friday experience, here’s a rundown of some of the most popular Black Friday destinations and their respective return as well as price-matching policies.
Kmart

Walmart

Target
Best Buy

Frys
OfficeMax

Staples
Home Depot
Lowe’s

Sears

Kohl’s
Macy’s
Please visit merchants' websites directly for more details on Return and Price Matching policies.
Kmart
- Returns [kmart.com]: 90 days for most items
- Receipt or email confirmation required for returns
- Price match [sears.com] (same as Sears): Local retailers within 14 days, not available for Thanksgiving to Cyber Monday
- Online price match only available for websites that have physical brick and mortar stores
- Black Friday Ad Scan now available

Walmart
- Returns [walmart.com]: 90 days for most items
- Returns possible without a receipt, but funds will be returned by store credit
- Price match [walmart.com]: Local retailers, no online pricing
- Black Friday Ad Scan now available

Target
- Returns [target.com]: 30 days for electronics, 90 days for most items, additional 30 days for REDcard holders
- Returns limited without a receipt
- Price match [target.com]: Local retailers
- Online price match from November 1-19 and November 25-December 16 from Amazon.com, Walmart.com, BestBuy.com, ToysRUs.com or BabiesRUs.com
Best Buy
- Returns [bestbuy.com]: 30 days for all products, 60 days for eligible products for Reward Zone® program Premier Silver members
- Receipt, gift receipt or packing slip and an ID required for returns
- Price match [bestbuy.com]: Local retailers
- Online price match for appliances and electronics from October 7-November 17 and November 27-December 24 (no Cyber Week!) from Amazon.com, Apple.com, Bhphotovideo.com, Buy.com, Circuitcity.com, CompUSA.com, Crutchfield.com, Dell.com, hhgregg.com, hp.com, homedepot.com, lowes.com, newegg.com, officedepot.com, officemax.com, Sears.com, Staples.com, Target.com, Tigerdirect.com, and walmart.com
- Black Friday Ad Scan now available

Frys
- Returns [frys.com]: 15 days for many consumer electronics, 30 days for others
- Receipt required for returns
- Price match [frys.com]: Local retailers within 30 days, and will “cheerfully refund 110% of the difference”
- Online price match available
OfficeMax
- Returns [officemax.com]: 30 days for a full refund, anytime for exchanges for identical items
- Returns possible without a receipt, but item value will be the lowest selling price within the last 60 days
- Price match [officemax.com]: Local retailers within 14 days
- Online price match available with price match [officemax.com] form, but shopper needs to see local OfficeMax store associate for details.
- Black Friday Ad Scan now available

Staples
- Returns [staples.com]: 14 days for furniture, tech and business machines, anytime for office supplies, unopened current software
- Returns possible without a receipt, but item value will be the lowest selling price within the last 30 days
- Price match [staples.com]: Local retailers within 14 days
- Online price match available from Amazon, Best Buy, Costco, Dell, Hewlett Packard, Office Depot, Office Max, Quill, Medical Arts Press, Reliable, Sam's Club, Wal–mart, WB Mason and Xerox
- Black Friday Ad Scan now available
Home Depot
- Returns [homedepot.com]: 90 days for most items
- Receipt required for returns
- Price match [homedepot.com]: Local retailers and will beat the price by 10%, no online pricing
Lowe’s
- Returns [lowes.com]: 90 days for most items
- Price match [lowes.com]: Local retailers and will beat the price by 10%, no online pricing
- Black Friday Ad Scan now available

Sears
- Returns [sears.com]: 30 days for consumer electronics, home and office, 60 days for items that need delivery and 90 days for bath, infant, luggage, clothing. Items purchased between 11/11/12 and 12/24/12 that usually have a 30 day return period can be returned through January 24, 2013. Items purchased between 11/11/12 and 12/24/12 that usually have a 60 day return period can be returned through the later of 60 days from the date of purchase or January 24, 2013.
- Receipt required for returns
- Price match [sears.com]: Local retailers within 14 days, not available for Thanksgiving to Cyber Monday
- Online price match only available for websites that have physical brick and mortar stores
- Black Friday Ad Scan now available

Kohl’s
- Returns [kohlscorporation.com]: 12 months
- Returns possible without a receipt, but item value will be the lowest selling price within the last 13 weeks
- Price match [kohlscorporation.com]: Local retailers, no online pricing
Macy’s
- Returns [macys.com]: 180 days for most items, excluding mattresses, area rugs, food, furniture
- Price match [macys.com]: Not available
Please visit merchants' websites directly for more details on Return and Price Matching policies.


















